Dt: the contact stated that while driving at 45 MPH the left front driver coil spring broke. After the coil spring broke it tore the front tire into shreds. The vehicle made it back home, and was towed to the dealer. They replaced both coil springs on the front. This was covered under a previous recall. Now, the contact was worried about the back coil springs being affected, and that they may fail also. The contact was in contact with ford motor company. They said that the front coil springs were covered under the recall ,and they gave the contact an extended warranty on the coil springs. Also, the consumer heard something on the news about someone wanting to open a congressional hearing on the back coil springs, and that was where the concern was coming from. The vehicle is a 2000 ford taurus.
2000 Ford Taurus suspension complaints
Page 10 of 16: complaints 251 to 280 of 443, newest first, as owners wrote them.
Dt: the consumer owns a 2000 ford taurus. While driving on the road the rear spring coil went into the left rear tire and caused it to blow out. The vehicle was towed by a flat bed truck to a local dealer. The consumer was without a car for several days. The tire was replaced. There was no crash and no injuries. *ak (11/29/05) the consumer was in the passing lane of a four lane highway when the incident occurred, but fortunately the consumer was able to keep the vehicle under control. The serpentine belt cracked.
I own a 2000 ford taurus on which the drivers side rear coil spring broke. The broken spring cut a gouge on the inside of the tire and punctured it. This resulted in a flat tire while my wife was driving. To correct the failure our local ford dealer had to replace both back springs and two tires. The broken part is not available, but the problem is noted on the service order.
With out prior warning, both rear coil springs broke. I had the coil springs replaced at the ford dealership. Also as a result, after getting new tires (unrelated to the problem with the coil springs), there was something else broken in the back end which will not allow a tire alignment. This has not yet been repaired.
Tire blow out caused by a broken right rear coil spring. Fortunately happened in driveway a low speed. Had repaired at a tire dealer. Broken parts not saved.
My 2000 ford taurus VIN [xxx] has already had the front springs replaced 3 times with the last two falling in under the mandatory recall. On september 23, 2005 I took it into the dealer again because of a clunking noise and vibration at higher speeds. I was informed that the rear right spring has now broken and needed to be replaced as well. I heard on the news about your current investigation into ford's rear springs the federal safety agency action # pe05054 and thought I should let you know about my occurrence. *nm updated 07/18/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
I bought my ford taurus in 2001 and it was a daily driver. Summer of 2005 I had my rear spring snap on both sides and pop on tire, I had to replace my struts/springs and tires for a total of $1,300. Both struts where leaking, both springs broken, and one of the rear tires was pops because of the broken strut. My car had about 75,000 miles at the time. I replaced all four tires as a set.
In june 2005 while on our way home from vacation we heard a loud thunk and rubbing in the rear of our car. We got the car home at which point my husband jacked up the car and took off the tires. He found that the coil springs were broken on both sides of the car. We took the car to our local service center. It cost me 600.00 to fix the springs, alignment and the 2 tires that wore unevenly. We called the local ford dealer to get pricing but they were a lot more than our local service center. This is not the first major problem I have had with the taurus.
I should have filed this earlier this year. My 2000 ford taurus had a recall in 8-2004 (but the shield to cover the coil springs was not made available for almost 6 months - which could have prevented the ultimate problem). The front coil spring broke and punctured the passenger side front tire while I was backing up. Luckily I was not going fast as it was very apparent I would have been in an extremely serious crash otherwise. This was towed to tire shop first, then to dealer and coil springs in front of car were replaced as was affected tire at no cost. However, now I see that the rear coil springs have malfunctioned in the same way on the same year/model car. I am not looking forward to a wait, or guessing game to see if my car will be one of the affected ones. I have had many problems and would like some assurance that I or my family will not suffer the consequences of the failure of yet another coil spring on my car. Incident date is approximate, as I will have to pull out records.
Rear coil spring broke on my 2000 ford taurus and punctured passenger side rear tire. I was going about 15 MPH since the traffic was backed up, otherwise if I would have been going faster, I could have been killed. I had to drive to nearest open tire dealer for new tire and new springs. Ford would not help me since I didn't get it fixed at a ford dealer (but they were all closed when this happened (around 6:30 pm). I contacted the ford dealer and gave them all my receipts, but they won't do anything.
While taurus was being serviced for a broken right front coil spring and link,the dealer notified me to tell me that the rear springs were also broken and needed to be replaced. They said it was caused by weather conditions in the northeast, the same cause given for the front springs. The front springs were covered by a recall,however the rear springs were not. They were replaced at a cost of $322.43 which I had to pay.
Defective rear springs on the 2000 ford taurus.***no answer required***. *mr recall campaign#04v332000. The rear spring coils failed due to a metal fatigue fracture and was replaced.
Salt corrosion lead to failure of rear coils. Rear coils replaced.
I was driving a country road, going around a curve and a bridge, heard a loud bang (clunk) sound, then the rear sounded like it was dragging. My husband inspected the car and found that the right rear coil next to my tire broke in half and dug into the tire, causing a big tear all the way around the tire. We had to have both rear coils replaced (he said the car would be off balance if they changed only one) and also replaced the tire that was destroyed, this is on a 2000 ford taurus.
I took my 2000 taurus se to my local ford dealership since I heard a loud "bang" under the rear of the car and a scraping, motion induced, noise (I had heard a similar bang before which immediately went away, but no scraping). A rear spring was broken (and was scraping against the tire), but both springs had to be replaced (expensive repair) since they have to be "tuned" and be the same. The dealer mentioned that there was over a three week delay (maybe more) from ford for the springs, so he used "after-market" replacements. This tells me that there are likely a lot of bad ones (likely defective metalluragically or badly designed/engineered) and it could be a bad situation if it had occurred on the road. Mine fully broke in the parking lot behind my apartment. Later, I found the broken piece of about 8" in linear length, indicating one old break and a new one (breaks were different color). I believe that this is a metallurgical failure with defects in the metal of the spring. I'm a retired person and treat my car well (avoid chuckholes, etc.). This has never happened on any of my other cars in my entire lifetime. I also believe it could be very dangerous in an open road situation and should be investigated for a recall. Months ago there was a recall to put shields around the front springs to avoid contact with salt and the elements. I still have the broken piece that I found in my apartment parking lot. I suspect that there are too many of these, and that is why ford motor co. Has a long backlog on the parts (my car isn't that old and it only has 51,000 miles on the odometer).
2000 ford taurus was involved in an accident when the consumer was trying to park the vehicle. The accelerator pedal became stuck and the brake equipment was not responding.*mr pulls to left. Tires were rotated and front end alignment performed. Check engine light came on and the dpfe sensor was replaced.
Over a year ago I heard a metal hitting metal sound on the front drivers side. My auto repair guy could not find any problem. So life went on driving over 50 miles a day to work. One day I came out of the house and saw my tire flat, the same drivers side front. I took my husband's truck to work. When I returned home after work my husband had been working on the vehicle. He saw that there was a flat tire so he went to the store to get a can of fix a flat. He used it per directions. He could still hear air leaking so he put air in the tire with his air compressor. He could still hear air so he figured he would move the car and get the fix a flat mixing around. He put it in gear and heard the tire blow. He decided to fix the flat tire. It took him almost an hour to get the broken coil spring out of the tire. We had no idea that this was a recall, we had not recieved notification of any recalls on the taurus. We had no money to fix it, since my husband is on ssd, it sat in my drive way for 3 months. A friend stopped over and said hey check on line see if this is due to a recall. Sure enough it was a recall. And so wasn't the break pedal switch that made my break lights stop working last winter. I did not know what it was so I stuck electrical tape on the wires until the break lights worked again. It is not right to allow ford or any other manufacturer off the hook with these safety recalls, that have caused accidents injures and deaths. Everyone who owns one of these vehicles should be notified of the recalls. I was never notified of anything. When I called ford headquarters to ask about it they to me that it was my responsibility to register my car and id # and adress, phone so they can contact me if there is a recall. Then they read to me rebatum the law indicating that they are to go thru the state vehicle registrations to inform all owners of any recalls. I informed them that that was definitely an excuse and it was not an acceptable answer or statement.
Left front coil spring broke. Fortunately, I found the broken spring and had it replaced before it caused other damage. The spring was corroded all the way through. The ford dealer replaced both front springs.
My car was towed to a garage on 6/26/05 due to a passengers rear spring break and tire puncture. When both tires were removed it was found that both srpings were broken and drivers rear tire had some wear on the inside. The cost to repair and replace tires was $600.00 and I was without a car for 5 days.
I was driving to a nearby gas station for gas and heard the flat tire on the rear passengers side. Since only a block from teh station which had air I drove there in hopes of putting air in the tire to get to somewhere to repair or replace the tire. That did not work. After 2 1/2 hours of waiting for someone to come from aaa to change the tire. I was told I had a broken spring and he refused to put the spare on. I waited and 2 hours for a tow truck to have it towed to my garage. On inspection, it was found that the tire had been worn down by the broken spring and punctured a hole in it. Both rear springs and tires are replaced. I contacted ford and they said that I need to have it towed and diagnosed by a ford dealer at my expense, before they would decide if they would pay for the repairs. If not I would be responsible to pay all costs. Both springs are repaired due to a fear that this may occur on the other side at a high rate of speed and kill me or someone else. I intend to seek reimbursement from ford, but have been told that unless it is recalled I will most likely not get reimbursed.
Dt: the rear coil springs can possibly break and cut rear tires, causing a blowout. Consumer has had problems with both coil springs in the rear, both tires were cut. Consumer was driving when this happened. Consumer took car to dealer for a recall repairs and the mechanic noticed this problem. The car was riding hard, not smooth. Consumer did pay to have this corrected.*ak *sb
Dt: while consumer was leaning up against the car the font coil spring broke and busted the front tire. Took vehicle to the dealer ,and they fixed the font coil spring, and replaced the tire due to a recall. Currently, dealer said that the back coil springs broke, and they will not release the car unless the car was towed off the lot. Dealer said that one of the back coil springs was poking into the tire. Repair costs cost is $420.00 rear spring and $272.85 for tire.
My husband got a flat tire which by itself is nothing. However, the day following the tire incident, after having purchased two new tires and an alignment for the back of the car, the steering wheel was shaking. He, ofcourse, went right back to sears and asked them what is up with the alignment of the car. They took a closer look and found that the rear coil spring had broken. We were advised not to drive the car anywhere except to the dealer. The car is now at the dealers. They told us we were in luck because there was a safety recall and they would fix it free of charge. After leaving the car with them, they called us the next day and said that the recall was for the front springs only. I was just letting you know that the rear coil spring breaks too. Hope this information is helpful for someone in the future. We ofcourse have to pay for this repair.
Dt: caller received recall notice on front coil springs, but is also having the same problem with the rear springs. Dealer and manufacturer said they will not help caller with this problem. Caller will have to pay for it himself.*ak
While driving 65 MPH left rear tire blewout. Driver maintained control of the vehicle, and pulled over. Suspicion of rear coil spring failure. Once reaching back home consumer heard a rumbling sound. Upon inspection, both rear springs were rubbing the tires. *ak the front coil springs failed in december 2004. *sb
While driving 5 MPH, the driver 's side rear coil spring broke. As a result the tire was punctured. *ak the consumer's wife was approaching a stop sign when an extremely loud noise was heard. The consumer, who was in the house, heard the noise, had come outside and found the back tire on the driver's side blew out. The rear spring had broken and caused a clean slash on the inside tire circumference. The consumer requested reimbursement for the tire but the consumer was refused. *sc
I noticed a flat tire on the rear driver's side one morning when I pulled out of my garage and when I brought it to a tire company to get some new tires put on, they informed me that my rear coil spring broke and chewed up my tire. I had to replace both rear coil springs and obtain a new tire. The tire company (suburban tire in berwyn, il) informed my mechanic that many customers of theirs have had the same problem and that ford had reimbursed them for all charges incurred in connection with same. Fyi, this car only has 42,000 miles on it.
While backing out of the driveway consumer heard a loud noise. Front coil spring broke, puncturing the tire. *ak the consumer had to replace the springs, struts, sway bar and alignment at 29965 miles. Also replaced tires for safety sake. *bf
Vehicle was on the road when consumer heard noise coming from the rear. She decided to go back home. Consumer checked the rear of the vehicle and noticed that the left rear coil spring broken.*ak *bf
Pulling into my driveway, my left rear tire on driver's side blew out, and after investigation by repair shop to replace tire, they discovered that the coil was broken and had cut into the tire causing it to blow out the side wall of the tire. I am having my coil fixed and had to purchase a new tire as a result. This appears to be the same situation for the recall for the front coils on this same vehicle.
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