Consumer would like reimbursement for front coil springs, struts, and tires on a 2000 ford taurus. *kb the vehicle was parked when the left front coil spring broke and punctured the tire. The consumer received a recall in the mail (04v332000). When he took the vehicle to the repair facility, he was told the recall could not be performed, because after market struts had been installed. The ford kit would not bolt to the strut. When the rear brakes were replaced, it was discovered the right rear coils spring had broken which required replacement of the shock assembly and spindle.
2000 Ford Taurus suspension complaints
Page 8 of 16: complaints 191 to 220 of 443, newest first, as owners wrote them.
Dt*: the contact stated while driving on the interstate at 50 MPH, the passenger side rear tire blew out. The contact inspected the vehicle and noticed that the passenger rear coil spring was fractured. The dealership was contacted. Updated 10/4/2006 -
Dt*: the contact stated while getting the oil changed at an independent repair shop the passenger rear coil spring was observed to be fractured. The dealer was alerted however the vehicle was taken back to the independent repair shop for replacement of the coil spring.
Dt*: the contact stated while driving 65 MPH on the highway under normal road conditions, the rear driver's side tire blew out without warning. The contact pulled over and the tire was changed. The vehicle was inspected by an independent repair shop who determined the rear coil springs fractured and punctured the tire. The manufacturer was not contacted. Updated 9/20/2006 -
Dt*: the contact stated that the vehicle's rear springs had completely fractured. There was a recall on the front springs, but not the rear. The recall number is 04v332000. The front springs had collapsed previously and the recall work was performed. The contact expressed that if the front springs had problems that LED to a recall, the defective rear springs should be recalled.
Dt*: the contact stated that while driving the rear coil springs fractured causing the tires to blow out. The front springs and tires were replaced on recall # 04v332000 by the dealers. Most recently the back coil springs fractured and damaged the tire. The vehicle was taken to a mechanics to be replaced. There was no confirmation from the dealers or manufacturer to determine if the back springs was caused by a defect or recall. Updated 08/22/06.
Heard loud noise while driving at highway speed, as if something was run over....and hit bottom of car. Did not realize it was spring until it was in for other service and mechanic informed me that drivers side rear spring was broken on july 7.
Rear coil spring failed. The front ones failed 2 years ago.
2000 ford taurus - rear passenger side coil spring broke causing tire to blow out during operation at a low speed (approximately 15 MPH). Cause of problem was not identified until a new tire was installed and severe rubbing sound was noticed. Replacement tire was damaged by broken spring but had not ruptured before problem was identified. Upon research we found there was a recall on the front coil spring for essentially the same problem but we had not received notification of recall.
Dt*: the contact stated while driving 45 MPH a noise was heard under the rear of the vehicle. It was taken to an independent repair shop who determined the rear driver side coil spring fractured. The coil spring was replaced at the repair shop. The dealer has not been alerted.
The right rear spring on my 2000 ford taurus se svg broke puncturing the right rear tire and causing me to lose control of the vehicle. This is a very common issue on these cars. Front springs were recalled some time ago but nothing has ever been done about the rear. Thanks for your assistance.
Rear coil spring broke and damaged rear tire.
Dt*: the contact stated the back of the vehicle appeared to be sitting lower than usual. There were no other warning indicators of a possible problem. The vehicle was taken to a local repair shop who determined both rear coil springs were fractured and needed to be replaced. The manufacturer was also alerted of the problem. Updated 7/3/2006 -
When turning to the left or going over bumps sounded like items were shifting or clunking in the trunk. Everything taken out of the trunk and the noise continued. The rear suspension was looked at and found to have loose rear sway bar links. The sway bar was replaced.
I was backing out of a parking spot and noticed rubbing and resistance in the rear driver's side of the car. I pulled back into the parking spot. As soon as I put the car in park there was a very loud pop. I got out of the car to find the rear driver's side tire had blown. I had the tire replaced. When the mechanic was driving the car out of the garage he noticed the grinding and rubbing in the rear driver's side. When further looking at the car it was found the rear driver's side coil spring had broken. The jagged edge of the coil spring had gouged the sidewall of the tire nearly all the way around. In the short drive of the mechanic driving the car to the front of the building and back in the garage to further look at the car, another tire had been damaged by the broken coil. I had to replace 2 coil springs, 2 tires and sway bar. I still have the old tires and coil springs. Thank goodness I was not driving down the highway when this happened.
I had an appointment on saturday 5/6/06 for a recall to put a guard on the front coil springs. On tuesday, 5/2/06, the front driver's side coil spring broke, rupturing the tire and causing the front end of the car to hit the road. Ford replaced the front coil springs, put on the guards and replaced the front tire as part of the extended warranty of the recall. The rear driver's side coil spring broke as well, tearing up the rear tire but not bursting it. Both the tire and the coil spring needed to be replaced which was not covered under the warranty/recall. The faulty coil springs used on the front of the car are also used on the back and should be included in the recall. Normal use of this type of vehicle with less than 65,000 miles should not result in broken coil springs even in a so called "corrosion state".
I was driving my 2000 ford taurus along a smooth road at 35 MPH. The rear driver side tire, which only had 10,000 miles on it, went flat with a loud bang and hissing sound. After the vehicle was taken to my residence I jacked up the vehicle and removed the flat tire. Upon inspection the tire had a 1/2 inch hole through the sidewall and a groove cut all the way around the tire making repair useless. I looked at the strut area and noticed the driver side rear strut spring had broken and it was pointing toward the area needed for the tire, it was shiny on the end of the spring from rubbing the tire causing its failure.
2000 ford taurus with 42500 miles breakage of driver rear coil spring that wedged against tire and was cutting a section out of the side wall of the tire. That tire had approx 32,000 miles on it. It had a huge layers out of the side wall of the tire inb under 10 miles. Would have been a blow out if it had happened during highway driving. Repair cost 1216.80.
Dt*: the contact stated the rear passenger tire had excessive wear. The dealership determined both rear coil springs had fractured.
The rear drivers side coil spring broke causing the remaining spring to come out of the lower mounting bracket/support. I almost lost control of the car and while my tire was not punctured it has a gouge in the sidewall all the way around where the spring rubbed against it as I was stopping.
(a) normal city driving. (b) both rear springs snapped. (c) both rear springs and stabilizer links replaced at local ford dealer. Both rear struts replaced at monro franchise. These are the 2nd and 3rd springs to snap on this vehicle. The first (left front) snapped when coming off a turnpike in july 2003. Ford later settled the first spring incident with recall 04s17 / 03m04 in september 2004.
2000 taurus rear spring broke. *ts ***nar***
Dt*: the contact stated while traveling 35 MPH, a loud bang was heard from the rear end. The vehicle was taken to the contact's residence and then to the dealership. The dealership determined the rear driver side coil spring fractured. The coil spring and tire are being replaced.
Dt*: the contact stated while driving 20mph, the rear of the vehicle dropped followed by a popping noise. After an initial inspection, the left rear tire had blown out. While the contact attempted to change the tire, it was determined the rear coil springs were fractured and had punctured the tire. The vehicle was not seen by a dealer.
I had just pulled out of my driveway recently and heard a loud crack come from the rear of the car. I thought I hit something, so I stopped the car and went out and looked at the rear suspension. I had heard of the front springs cracking, but not the rears, but I was surprised to find the rear spring on the left side of the car had cracked. Having taken automotive classes before, I was able to replace the springs myself with a new set from ford, bypassing the dealer because they would not cover the cost of replacing the springs. This was an inconvenience for me at the time, and it ended up costing me money for a part that shouldn't have failed. I didn't think much of the part failure, and ford didn't help me much, so I did not report it. It wasn't until I talked to others who have had the same problems recently that I chose to report this to you at the federal safety agency. I hope something is done to prevent future failures, it could be dangerous if I was on the highway or moving at a faster speed. The car is a 2000 ford taurus sel. I didn't think much of the failure at the time.
Brought vehicle in for servicing and mechanic found that one of the rear spring were broke and the other was in bad shape. Both coils had to be replaced along with the struts.
Had right rear spring break and cut into my tire. Car has less then 52,000 miles on it. Both rear springs, shocks and damaged tire were replaced and car was aligned. Ford motor company picked up half of replacement cost even though car was out of warranty.
Dt*: the contact stated the vehicle displayed no obvious signs of a suspension problem, however, at an annual state inspection, it was determined that both front coil springs were broken as well as the tie rod assembly and sway bar. A the federal safety agency recall, # 04v332000 concerning the suspension was performed on the vehicle. The front coil springs were previously repaired accordingly as indicated in the recall. The vehicle was taken to the dealer. The manufacturer repaired the front coil springs under an extended warranty, but did not cover the cost of the tie rod assembly and sway bar.
This taurus has only 40,000 miles,driven locally,garaged and adult driven. I was pulling out of my driveway head-first and noticed that the rear of the taurus suddenly bottomed out on the "skirt" of the driveway. The" bottom-rear "of the taurus scraped heavily on the concrete surface. I pulled over and noticed the rear of the taurus sitting much too close to the ground. Upon further inspection with a flashlight, I noticed the left rear coil spring had snapped in half. One piece of the spring was now rubbing against the tire and brake line. The other half of the spring is still mounted, but a broken jagged edge just missed puncturing the left rear tire by a half of an inch. If I had driven the car any further, one spring would have eventually cut the brake line and the other probably would have punctured the tire on the first right turn made. Ford has failed to acknowledge the safety consequences of this rear spring defect. The car has been sitting in my garage for three days until I can afford the $550-$600 repair. The sole reason I bought the ford taurus was for its overall safety and crash test ratings. Little did I know that the cause of the crash would be the failure of the front(recalled already) and/or rear coil springs on the car itself. And now ford chooses to look the other way.
Driver side rear spring coil broke, puncturing my tire and almost causing an accident. Called dealership. My extended warranty had just expired march 10, 2006. Today is march 13th 2006. The spring coil malfunctioned march 12th 2006. They want to charge $475.00. I believe this should be a recall issue.
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