I have a 2001 ford taurus. One of the rear springs failed. There was no indication of the broken spring. The broken spring protruded into the rear tire, wearing a groove. Thankfully the broken spring was found before a tire blowout occurred. Both rear springs and rear tires needed replacement.
2001 Ford Taurus suspension complaints
Page 15 of 18: complaints 401 to 430 of 515, newest first, as owners wrote them.
Dt: 2001 ford taurus. The consumer stated the rear driver's side spring spun off its perch and punctured the tire. This did not cause an accident because there were no other cars in the area. The vehicle was pulled over and the spare tire was put on. The vehicle was taken to the dealership. The dealership found a recall for the front springs and replaced them, as well as the perch and the tire.
I see from an associated press article dated today that the ford taurus is being investigated by the federal safety agency due to rear coil spring failures. I own a 2001 taurus on which I recently paid several hundred dollars to have the passenger-side rear coil spring replaced, due to failure (or imminent failure). While I was having some other non-related service work done, the ford dealer noticed during their inspection that the spring was at or near the point of failing. They told me it required replacement, or else it could result in a tire puncture- so of course I had the repair completed. At the place I am typing this, I don't have the bill for the work done with me- so the incident date I'm entering below is approximate. I do have the bill for the work which will show the correct date. Please keep me updated on the outcome of your investigation. Thank you.
Dt: the caller received recall on the front springs, but he was having a problem with the rear springs. The caller said the rear spring failed, and it put a groove in the passenger rear tire. The caller found it before the tire blew out. The caller replaced both rear springs at his own expense with another brand. Dealer said they would not replace the rear springs for free. Manufacturer has not responded to the caller on the rear springs. *ak the sway bar bushings were replaced three times, the rear bushings were replaced twice. Updated 01/19/06.
In june 2004 I heard a noise in the rear of the car. I immediately took the car in for repair. My mechanic told me that a rear spring had broken and torn a hole in one of my rear tires. The tire was not repairable. I had both rear springs replaced, a new tire installed, and the vehicle still made a noise. I then took it to the ford dealership, who replaced the left rear strut assembly. I reported the incident to ford (twice) after the front spring recall. They refused to pay for the repair.
2001 ford taurus rear coil spring broke and ford would not replace them for us. Three weeks later the front springs broke and ford did replace and repair the front springs. Rear repair out of pocket costs was $647.64.
Broken rr coil spring was discovered by belle tire technician while repairing a tire leak on my daughter's 2001 taurus. Vehicle was deadlined and delivered to blackwell ford to have the first spring recall performed and the rear springs inspected/repaired using authorized ford service parts. Rr spring and rr shock were both replaced due to "usual damage" to the shock caused by the broken spring (old parts are in my possession and available for inspection). Blackwell service advisor informed me that ford would not cover the cost of the rr spring/shock repair since there was no recall/service action in place regardless of the failure mode being identical to the front springs which were produced at the same time. The vehicle has 64,000 miles on the odo (ie out of warranty), but the amount of rust at the fracture point indicates the spring had been broken for some time. There were no noise or vehicular attitude concerns to indicate a broken rear spring. Both the belle tire and blackwell personnel seemed "very" familiar with this failure mode on the taurus. The cost of the repair was $375.52.
Dt: on august 25, 2005, the rear struts and coil spring on the passenger's side came loose and went through the tire. The consumer stopped at a stop sign when realizing that the tire was flat. Took the vehicle to a local mechanic shop and replaced the springs, boots, and the upper mounts. There no for warning and no noise.
While I was driving my 2001 ford taurus the left rear coil spring on the strut broke causing the left rear tire to deflate from the spring penetrating the tire sidewall!
I have a 2001 ford taurus with 110,000 miles. The rear drivers side spring coil failed, came dislodged from the seat and was rubbing on the inside wall of the rear tire. This could have ultimately resulted in puncture and rapid air loss in the tire potentially causing loss of control of the vehicle. The problem was discovered because the rear tire was losing air and was brought in for repair. When the tire was removed there was a groove all the way around the tire approximately 1/8" deep and the spring coil was protruding. Prior to discovery, there was no indication of this problem. The car drove normally and was not noticeably lower or riding low. Although this problem for me did not result in accident or loss of control, it was very possible and I'm very concerned about the safety implications for other car owners. Additionally, when I contacted ford about this problem, they offered no help in the repair of the vehicle, even in spite of a very similar recall for the front spring coils. (recall # 04v332000) in this recall, they acknowledge the exact potential failure of the front coils. The dealer that services my vehicle has seen my car every 3,000 miles and did not identify this issue proactively.
Dt: the caller said the rear coil spring protective shield corroded and broke. It also broke the strut and punctured the back passenger tire. Driver was going around a curve about 45 MPH when he heard a loud noise. Driver was able to drive the vehicle home. Caller said there is a recall on the front coil spring but not on the rear. Dealer has vehicle and they are going to fix the front and caller will have to pay for the rear herself. Manufacturer said to hold on to invoices in case there is reimbursement later.
Dt: consumer owned a 2001 ford taurus. On 7-10-05 when driving at 10 MPH the rear spring had rusted to the point of decay, causing the body of the vehicle to come down on top of the tire. Consumer had the vehicle towed to a local mechanic who replaced the rear coil spring. When he contacted the manufacturer, they told consumer it was beyond warranty. Consumer knew there was a recall on the front spring coil this was the only problem with the vehicle. *ak
Dt: the rear spring cracked and damaged the tire. This happened yesterday on july 24,2005. The consumer contacted the dealer and was told the front springs were being recalled but not the rear springs. *jb consumer added left rear coil spring fractured in two causing the broken part of the spring to dig into the inner sidewall of the tire.
Car was being driven slowly when a pop was heard in the right rear corner of the car as it was being parked. When backing out of the parking spot a rubbing noise was heard. Had the car towed to a ford garage and was found to have a broken rear coil spring rubbing on the tire. Fortunately it didn't break 10 minutes later on the interstate. The ford garage is repairing the one spring for $500 and will also have to replace both rear tires. With only 60k miles and 3 1/2 years of age this is far too early to experience a failure of this magnitude. Is it going to take someone getting killed in an accident before a recall is finally ordered??? There is still a suspect spring on the left rear that could fail at any moment. My children ride in this car on the interstate frequently, I don't feel safe having them riding in this vehicle in it's current condition. Please issue a recall immediately to protect the thousands of families who are riding in these potential death traps.
Dt: the dealer refused to replace the coil springs unless it failed. The consumer stated there was a recall regarding the issue. Recall# #04v332000.
2001 taurus backing out of driveway heard noise in left rear and smelled odor of burnt rubber. Pulled back in driveway and found left rear spring fractured and deeply scored inside of tire. Put on doughnut called ford which had recalled car in 3/05 for spring shields and was told this was a covered repair for both springs and tire. Left car at dealer but later informed by dealer and then ford customer service that warranty fix only available for front coil springs. All springs installed at same time as car was built, ford is aware of spring fractures to point of installing shields on the front. In my opinion all springs should be covered, had this happened at speed there would have been a catastropic tire failure in left rear. Been driving 45 years and never even heard of a spring failure,this will get worse as cars age.
1. No initial problem noted. Took car in for routine service and recall to install sheilds around front coil springs. 2. Dealer called and notified me of the fact that the rear springs were broken. 3. Dealer offered to replace springs for $100 deductible charge, leading me to believe there is a known problem with the springs that ford is not owning up to.
Dt: one of the rear coil springs broke and punctured through the tire and slashed it all the way around. It happened while going about 10-15 MPH. Noticed it when replacing the tire. Had originally thought it was just a blow out. Looked at the axle area, and part of the coil spring was sticking out.*ak dealership found rear struts were bad due to broken rear coil springs and had to be replaced. Manufacturer not willing to fix under recall. *tt
While I was driving on the highway at speeds approx 55 MPH, my passenger rear tire blew out. I pulled over and put on my spare tire (donut). Later that day I replaced it with a brand new tire. Within 20 miles the same tire blew out again. After looking underneath I discovered the coil over the strut had ripped open the tire like a can opener. *jb
Took my wifes 2001 taurus to local mechanic for routine maintenance and was informed both rear coil springs are broken. No appearent reason for failure. Car has 56k on odometer.local garage states they see this problem often on taurus/sable models. Contacted dealer for appointment for front spring re-call and was told they know of no problem with rear coils. Ford customer relations took my complaint and stated they have no technical bullitens issued on this problem. This is a costly repair. Springs look to be identical on front and rear.
Dt: ford recalled front springs. However, the rear springs have penetrated the tire tread and the rear passenger's side. Both springs broke, but only one penetrated the tire. Spoke with dealer and ford as well and they do not want to remedy this problem. Felt this was unsafe and wanted a recall on the rear as well. Ford said it was not on the steering wheel side so there was an accident with a tire punctured with the springs it would not affect the steering .
There was no meaningful event or evidence (noise, etc.)preceeding the discovery of the failure of both rear coil springs. I visually saw them after being removed and they had corroded and snapped completely through. They were found after requesting an inspection prior to the warranty expired. The ford dealer said it was a common problem, but not covered by warranty. I carry no weight in the back of my car except 3 times weekly I have my grandchildren ages 2 and 3 1/2 years!! Repair requires the replacement of struts as well. After getting a second opinion where the second coil spring was identified, I had the repair completed at a non-ford repair facility.
I first noticed a grinding noise coming from the rear of my 2001 ford taurus. Looking under the rear of the car I noticed a gouge around the entire sidewall of the tire. After removing the left rear tire I found the rear coil spring was broken and was gouging the tire.I called the service department at whitmoyer ford in mt. Joy, pa. To ask if there was a safety recall on the rear springs of this vehicle. He said there was not. I then called customer service at ford in michigan and reported the problem and requested if this dangerous defect could be repaired at no cost to me as the vehicle had only been driven 16,227 miles. I was told I would have to drive the car to the dealership about 15 to 20 miles to have the problem evaluated before a decision could be made if any of the cost would be paid by ford. I was suprised by the lack of concern by ford customer service to an obvious safety defect.
Complaint regarding the 2001 ford taurus front coil spring recall repairs. *mr recall campaign#04v332000. The consumer was driving home when the tire blewout because it was ripped completely around due to a rear cracked coil spring. *sc the consumer had to replace 3 serpentine belts.
Dt: front coil spring fractured, caused tire to go flat. Consumer was driving at 10 MPH.
Driving to work and a grinding noise came from right rear of car. Metal grinding against meytal noise. Moments later the right rear tire blew. I pulled over immediately to see what happened. Something had made a gouge in the inner part of the tire. After the car was placed on the tow truck, I could see a piece of metal dragging. The repair shop called a said the rear right spring broke and damaged the tire. I believe rusting caused the failure.
I was a block from my house in my 2001 ford taurus. A rear coil spring broke, the sharp end extended out and ripped a hole in my rear tire. The ford dealer advised me that "ford does not consider a rear tire blowout a safety hazard" fortunately I was close to home and at low speeds but the incident cost me $411 to take care of with no help from ford or the dealer. Vin # [xxx] *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
On april 10, 2005 I was placing my daughter in her car seat (located in the middle of the back seat) when I heard a noise in the back drivers side of my car. Upon looking at the vehicle I realized the back spring broke. Knowing that the front springs are covered under a recall I assumed there was one also on the rear. I called roadside assistance and they towed the vehicle to prince frederick ford. When I spoke with the service department they assured me they would fix it and try to determine why it broke. Also they said half of the labor would be to do a 4 wheel alignment. On april 14, 2005 I was told my car was ready. After paying for it they told me they don't know why it happened but it was fixed. Upon leaving the parking lot I noticed the car was out of alignment and now there was a sound coming from the rear of the car (especially when hitting bumps). Due to a family emergency I was unable to contact the dealer until monday the 18th. They told me to bring the car back and it would be checked out. On the 21st we were told the car was ready again. The alignment was not completed initially so they fixed that issue and then discovered the rear struts were bad and replaced them. At this time they also said they inspected the other spring and it looked fine. That brings us to today, may 13, 2005 when I again placed my daughter in her car seat (which we moved to the drivers side rear seat) the right (passenger) side spring broke. After calling ford to see why it broke when they said it was fine, they said they could be of no further help to us. I do have the spring that broke today (it's still on the car, until I can have it fixed) but the dealership didn't give me the first one. My concern is with there being a recall on the front springs due to corrosion by road salts in my state, what makes the rear any different? It is an odd occurance for one spring to break but for both to break I think there is a bigger problem.
While driving at approximately 5 MPH and approaching a stop sign the left rear coil spring broke and punctured the tire. The owner later contacted the manufacturer, and was told that there was nothing else they could do. *ak all four tires were replaced due to cracking and not holding air.. Two rear spring were replaced. *sc
Dt: 2 week ago she heard a noise, and 2 days ago heard same noise, but more intense while pulling out of her driveway. Pulled off the tire, and a piece of the spring fell off. It was very corroded. Had to get it towed to dealer. The front springs were in a recall, and they were fixed. Called manufacturer and they will not offer to help.
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