Tl* the contact owns a 2002 ford taurus. While making a turn at 30 MPH, a loud banging and grinding noise was heard from the rear driver side. The contact pulled the vehicle over to the side of the road, removed the rear driver side tire, and noticed that the coil spring was fractured. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 150,500.
2002 Ford Taurus suspension complaints
Page 2 of 33: complaints 11 to 40 of 962, newest first, as owners wrote them.
Tl* the contact owns a 2002 ford taurus. While depressing the accelerator pedal, the vehicle failed to operate. In addition, the contact noticed that the front passenger side tire was flat and the spring was fractured. The vehicle was towed to a dealer where it was diagnosed that the front spring needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000. Updated 06/14/16*lj the consumer stated the vehicle would not go forward, because the front spring was broke and damage a new tire.
All springs on the car cracked. The front springs went first around 80000 miles. The rears shortly after. The car was not drive able after the front spring broke. While backing up, I heard a bang followed by a ratcheting sound. Then noticed the right front of the car was dropped way down. For the rear springs, we heard the broken spring part hit the highway while we were driving. Then later noticed the rear of the car sagging badly.
Driving down the interstate coil spring on front drivers side fractured. Coil spring punctured tire and the tire immediately deflated resulting in loss of control of vehicle.
My 2002 ford taurus has a broken rear coil spring. I've been told by several mechanics that this is a safety issue because if the spring pops off it could shred my tire while I'm driving. The ford taurus 1999-2001 has been recalled for this same issue, but the 2002 has not been. I have noticed several complaints online from other 2002 taurus owners, that have also had the rear coil spring break on their '02 taurus, and many of them experienced potentially dangerous situations when theirs broke. Luckily my mechanic told me about this issue so that I didn't have to experience what so many other people had by having my wheel shredded or ripped off while driving. This is a safety issue and there's no reason the '02 shouldn't be recalled along with the earlier models that have the same problem.
I noticed the rear of the car was low. Found the problem to be two broken springs at the rear. I found there was a recall up until 2001 but not for 2002. I feel this is wrong since the company is still using the same springs that were under recall. This problem still exists with the same potential outcomes. I was fortunate.
Tl* the contact owns a 2002 ford taurus. While in the reverse position, an abnormal noise emitted from the front driver side. The vehicle was taken to an independent mechanic who diagnosed that the front coil spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.
While pulling out of the garage, the left front spring coil broke and punctured my tire. There was a recall of 1998-2001 tauruses because of that defective part. Though old, the car has few miles on it and rarely driven in the winter. The spring coil looked almost new...no rust. Obviously 2002's should have been included in the recall. What would have happened if I'd been driving down the highway at 70 MPH? The local ford dealer replaced both spring coils and tire at cost but ford should have stood behind this repair.
Tl* the contact owns a 2002 ford taurus. The contact stated that while driving at approximately 55 MPH, the rear driver's side coil springs fractured causing the rear driver's side tire to blow out. The contact pulled to the shoulder of the road and the tire was replaced with a spare tire. The vehicle was taken to a dealer where the coil spring was replaced. The failure recurred on two occasions. The manufacturer was not notified of the failure. The failure mileage was 90,000.
See odi 10222968 for details. This is a follow-up request for investigation. Summary: driver's side front suspension spring catastrophically failed when backing out of driveway. This had the same conditions as described in recall 04s17 on 1999 to 2001 taurus. After repair at my own cost, I sold the car. I would like to add to the previous complaint that the vehicle was somewhat unique in that it was a former gsa vehicle. I had brought it at a gsa auction. This is unique since the gsa vehicles are brought under a large contract and may be manufactured slightly differently from the other vehicles thus may not have been included in the investigations.
Tl* the contact owns a 2002 ford taurus. The contact stated that while driving 5 MPH, the front driver side leaf spring became fractured. The front driver side tire blew and no warning lights illuminated. The vehicle was towed. The manufacturer was contacted. The vehicle was taken to an independent mechanic. The technician diagnose that the front left spring needed to be replaced. The vehicle was not repaired. The failure and current mileage was 91,000. Updated 8/27/14
My son was driving my 2002 ford taurus on 4-15-2014 at approximately 12:00 a.m. He had the cruise control set to 35 MPH. While driving, the cruise control began to accelerate. He tried to disengage the cruise control by hitting the brake. The cruise control would not disengage and the car kept accelerating reaching the speed of about 70mph. As a turn approached he could no longer control the vehicle. He hit a curb and a stop sign before the car came to a stop on the roadway. This was not the first instance with that vehicle and cruise control malfunctions, though this was the only time that the cruise control caused an accident. The vehicle had to be towed from the scene. The vehicle sustained $6005.00 of damage and is a total loss. Which does not include the cost of fixing the cruise control and acceleration issues.
While driving my front passenger side dropped & my tire exploded. It was discovered that the coil spring failed which torn the inside of my tire almost completely off. I know this has happened to other ford taurus however was told by ford my VIN number was not included in the recall so they would not be checking into the issue. This happened without warning & had I been going faster, been in heavy traffic or on bad road conditions this would have been worse. I'm not asking for them to pay for it. Just include more vehicles in the recall to prevent fatalities.
Tl* the contact owns a 2002 ford taurus. The contact stated that while reversing, he heard a loud banging noise coming from the front passenger's side. The contact mentioned that after inspecting the vehicle, he noticed that the coil spring fractured. The vehicle was taken to dealer. The technician stated that both coil springs needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure and current mileage was 97,000. Updated 10/02/14*lj 3/10/2015
Driving about 50 MPH. Heard noise. Spring coil drivers front snapped. Hit no bumps, smooth road. Reading about ford's issue with this. They should step up.
The driver side front coil spring broke, puncturing the tire. Not a cheap fix.
The driver side front coil spring broke, it simply snapped in half. It doesn't appear that it did any tire damage though I will recheck it after speaking to my mechanic who also told me that this is a common problem with ford and he stated "the springs that ford uses are junk".
When I put the car into reverse I heard a pop and then my tire went flat after looking at the tire I seen that the suspension coil was lodged in my drivers side front tire. The coil wasn't even rusted. I looked up to see if anyone else had this problem and there were tons of taurus that this has happened to.
Tl* the contact owns a 2002 ford taurus. The contact was driving approximately 45 MPH when the front passenger side tire suddenly blew, causing the contact to lose control of the vehicle. The vehicle was diagnosed by an independent mechanic and the contact was informed that the front passenger side coil spring had ruptured and punctured the front passenger's side tire. The manufacturer was notified and the contact was informed that the vehicle was not included in the federal safety agency campaign id number: 04v332000 (suspension) and no solution was offered. The failure mileage was 156,000.
Tl* the contact owns a 2002 ford taurus. The contact shifted into reverse and the front driver's side coil spring failed, causing the tire to blow. The contact did not take the vehicle to a mechanic or dealer. The contact called the manufacturer and filed a complaint. The contact did not have any repairs done performed on the vehicle. The failure mileage was 122,000.
Tl* the contact owns a 2002 ford taurus. The contact stated that while driving 10 MPH, smoke emerged from the front passenger side tire as the contact noticed the coil spring was fractured. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 91,000.
Tl* the contact owns a 2002 ford taurus. The contact stated that while driving approximately 55 MPH, an extremely loud noise emitted as the vehicle began to swerve. The vehicle was maneuvered to the side of the road where the contact noticed that the front driver's side coil spring had fractured due to corrosion. The vehicle was then towed to the contact's residence and was not repaired or diagnosed for the failure. The manufacturer was notified of the defect. The approximate failure mileage was 95,000. A section of the broken spring punctured the tire causing it to blow out. The two front tires were replaced at a cost of $300. Two new front strut/spring assemblies were installed. Parts $220 labor $175, broken stabilizer link $19.68. The right front strut was replaced as a precaution as the spring was rusty.
Tl* the contact owns a 2002 ford taurus. The contact stated that while driving approximately 15 MPH, the passenger's side coil spring fractured and punctured the front passenger's side tire. The vehicle was taken to a private mechanic where it was diagnosed that the front passenger side coil spring needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 99,103.
Brought car in for inspection and the rear coil spring fractures almost slicing the tire. Why is this not a recall as the number of complaints are quite enormous. Plus this is dangerous and a life could be lost!
Tl* the contact owns a 2002 ford taurus. The contact stated that the front driver's side coil spring fractured. The vehicle was towed to the dealer where the coil spring was replaced. The VIN was not available. The failure and the current mileage was 109,833.
Tl* the contact owns a 2002 ford taurus. The contact stated that while driving in reverse approximately 5 MPH, a loud noise emitted outside of the vehicle. The contact noticed that the front passenger's side tire was deflated and exhibited a puncture as a result of the fractured coil spring. The vehicle was not repaired. The contact stated that the failure was experienced several times. The manufacturer had not been notified of the problem. The approximate failure mileage was 100,000. Updated 06/18/13*lj the consumer stated the coil springs in the front failed 3 times as well as 2 in the back. This failure punctured 3 tires causing them to go flat. Updated 06/24/2013
I looked up my car recalls and there where 3 and when I called ford they told me that this website is wrong and there is no recalls. Even when everything that is wrong with my car is on the recalls. I just need to known what to do now.
Tl* the contact owns a 2002 ford taurus. The contact was driving approximately 50 MPH when a loud noise emitted outside of the vehicle. The contact continued to drive to her destination and later noticed that the front driver's side tire was deflated. The tire was replaced with the spare tire. The vehicle was then taken to an independent mechanic, who advised that both front coil springs were fractured and had punctured the tire, causing the failure. The vehicle was repaired and both tires were replaced. In addition, both rear coil springs were also recommended to be replaced. The repair was not performed. The manufacturer was notified of the problem. The approximate failure mileage was 161,000.
Tl* the contact owns a 2004 ford taurus. The contact stated that while changing the rear passenger tire, he noticed that the coil spring was fractured. The contact also mentioned that on another occasion the front driver's side tire became flat and he noticed that the coil spring was fractured. The vehicle was taken to a private mechanic where it was diagnosed that the coil spring needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The approximate failure mileage was 71,000 and the current mileage was 87,000. *tr...updated 05/08/13 *bf updated 06/11/2013
Took car to tire shop for wheel alignment. Shop called to us that right rear spring broke at top of coil near the rubber damper. No accident has ever occurred with this vehicle. Told by shop both rear springs must be replaced for safety purposes. Shop and local napa store confirmed that this problem is rampant on older ford taurus models. Found online that 99-01 ford taurus has already been recalled for this issue, but not 2002 model. Spoke with ford today and put them on notice about this problem.
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