The contact owns a 2018 Ford Taurus. The contact stated that while reversing, the back-over prevention camera malfunctioned, causing a rear visibility hazard for the driver. The contact stated that the failure was intermittent. During the failure, there was a solid blue or black screen displayed, without an image displayed. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000.
2018 Ford Taurus driver assistance complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
The contact owns a 2018 Ford Taurus. The contact stated that while in reverse(R), the back over prevention camera displayed an upside-down image or a blank image. The vehicle was taken to a dealer where the contact was provided an estimate for a diagnostic test. Upon investigation, the contact linked the failure to the federal safety agency Campaign Number: 25V315000 (Back Over Prevention); however, the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 52,000.
The contact owns a 2018 Ford Taurus. The contact stated that while reversing, the rearview camera displayed an upside down or blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to the federal safety agency Campaign Number: 25V315000 (Back Over Prevention); however, the model and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
The backup camera on my vehicle does not work. The screen is all white which prevents me from seeing behind the car. Ford had a recall for the same problem on other car models but not for the 2018 Taurus.
The apim has failed on my car. The dealer has confirmed that. The media console that controls heat/air, radio, rearview camera and car settings has failed. I can not use my rear view camera. It just seemed to fail randomly. One day the screen just shut off while driving.
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