Ford Transit Connect fuel pump problems

Filed Apr 20, 2024 · Electrical, Fuel system · NC

1. The heat shielding around the exhaust system failed to protect the fuel tank from exhaust heat. Heat from the exhaust system melted holes in the fuel tank, causing fuel to leak from the tank. The parts are at the Ford dealer with the vehicle. 2. The fuel tank developed leaks when it melted, causing a risk of fire or explosion. 3. The dealer confirmed that the fuel tank melted and leaked due to heat from the exhaust system. In diagnosing the issue, they refilled the fuel tank and it continued to leak. 4. To my knowledge, the vehicle or components have not been inspected by the manufacturer, police, insurance representatives, or others. My insurance chose not to be involved since it does not fall under "comprehensive" coverage, as there was no theft, vandalism, storm, or animal damage. 5. The vehicle waring lamps did not indicate the melting of the fuel tank or the leak. I was not aware that there was damage to the fuel tank or a fuel leak at the time. The vehicle simply ceased to run and would not start. I was towed to a Ford dealership. A week later the dealership called to inform me that they had added fuel to the tank to diagnose the starting issue, but were still unable to start, and wanted to replace the fuel pump. I explained that the tank had been filled only about 80 miles before, so there was some issue. Another week later, the dealer informed me that when replacing the fuel pump they had found that the tank had been melted. This was when I was first aware of the issue with the fuel tank.

Filed Jul 13, 2022 · Fuel system · CA

Vehicle is currently being repaired at a Ford dealer. They have diagnosed the malfunction as a fuel pump failure and have ordered replacement parts. I will ask the service center to save the parts. The vehicle lost power in the fast lane of I5. Traffic was moving at or above the 70 MPH posted speed limit including large trucks. I was able to turn on the 4 way flashers, change lanes, and move the vehicle to the shoulder out of traffic, but the situation could have easily resulted in a collision due to the abrupt loss of power. It was towed to the Ford dealer 15 miles from the incident when it would could not be restarted. Because the shoulder was narrow there was insufficient room for me to safely open the drivers side door and deploy my wheelchair lift and transfer seat to exit the vehicle. It took approximately an hour for AAA to arrive in 100 degree weather. I don't believe the dealer has removed the defective pump yet but they were unable to start the vehicle because of the problem. There was no warning anything was wrong, it simply slowed down and did not respond to giving more gas. Attempts to restart the vehicle on the side of the road resulted in the engine misfiring and rapidly dying. The next morning at the dealer the car turned over OK but did not show any signs of starting. No warning lights were present. This vehicle has only 28,000 miles on it and there are reports of both a Fuel Pump recall on some 2014 Ford Transit Connect Vans, and other early failures on Vans not in the Recall indicating the problem may not be confined within the scope of the original recall.

Filed Apr 21, 2022 · Body, Electrical · IL

The muffler split open most likely from a clog. Because of that, the exhaust was directed toward the floor of the truck instead of going out of the muffler. As a result, it burnt through the heat shield, the back of the truck, melted the wiring harness, and burned a hole straight through the fuel tank. A mechanic took out the fuel tank and when it was being dropped out fuel spilled everywhere and there was a hole in the side of the tank. Since the wiring harness was melted, there was no power and no fuel pump power. The safety of the driver was put at risk because the car could have easily started on fire, or the fuel tank could have blown up and injured the driver or worse.

Filed Nov 25, 2019 · Fuel system · 26,000 miles · PA

Tl* the contact owns a 2014 ford transit connect. While driving various speeds, the vehicle suddenly stalled and shut off. The vehicle was towed to star lake ford (1212 main st, burgess town, pa) where it was diagnosed that the fuel pump was faulty. The fuel pump was replaced, but the failure recurred. The vehicle was towed to kenny ross ford (3200 library rd, castle shannon, pa) where the fuel pump was replaced, but the failure continued. The manufacturer was notified of the failures and provided case* numbers:[xxx] and [xxx]). The failure mileage was 26,000. *pm consumer stated 3 times engine stopped running twice engine would not start. Vehicle was towed away 5 times. ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'),

Filed Jul 4, 2019 · Body, Electrical · TX

Has been blowing the backup camera 5 amp fuse, intermittently for the past few months. Last few days the hill assist light and the ABS light come on also the power steering goes away not a good thing, when I shut the ignition off then back on again most of the time the lights go off and the steering is back, I bought this vehicle new , it was never in an accident . The only repair was done by the local dealer they replaced the fuel pump and sending unit that was a recall..also the sliding door locks that were a recall . I found wires going to the lift gate have had the insulation skinned off because they rub on the inner body panel hole.. As you can see in the pictures I used liquid electrical tape on the wires and put plastic split wire loom tubing over the wires. Also took white rubber tube and split it and put it on the inner panel opening that caused the wire insulation to get rubbed off. This ford transit connect van has 32,000 miles....I thought fixing these wires would cure the problem , after going for a couple rides and lifting the tailgate it still blows the fuse. And the other lights still come on. Obviously the skinned wires I repaired were a problem , there apparently is another issue or two

Filed Mar 3, 2018 · Fuel system · 69,000 miles · NV

Driving my transit connect titanium . I slowed down and stopped at a red light . When it turned green I gave it gas and the fuel pump went out which caused my car to die in middle of rush hour traffic on a street. I see a recall 15v005000 (ford recall 14s30) which appears to include my vehicle based on dates, I told my ford dealership about the recall on the fuel pump but they tell me by checking the VIN num your vehicle isn't on that recall. I just find it heard to believe that every recall ford has had for the transit connect . My vehicle was not involved in any of the recalls.

Filed Dec 1, 2017 · Fuel system · 70,900 miles · CT

On january 23, 2017 I drove my van to the loading point like every other morning, loaded and was going to start my delivery route, but my van would not start. I was very disappointed, because van never showed any signs of malfunction before. I was lucky it didn't happen on the highway. The cause of this breakdown was the fuel pump. I looked up on the internet for the new part and found out that ford motor company has a recall on the fuel pump for transit connect manufactured at valencia plant november 11, 2013 through august 29, 2014. My van was built november 15, 2013. I towed my van to stevens ford in milford, ct. Service department checked oasis and told me that I have to pay for the repair, because my van is not on the recall list. Cost of repair $730.19

Filed Jun 28, 2017 · Fuel system · 60,000 miles · IL

Fuel pump went out which caused my car to die in middle of rush hour traffic on 6 lane highway (3 lanes each way) just over a rise. I see a recall 15v005000 (ford recall 14s30) which appears to include my vehicle based on dates, but the recall is not listed for my VIN. Can you explain why mine would not be covered? My car is currently still in the shop (it is wed evening and it was towed there friday morning. Vin [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Mar 19, 2016 · Fuel system · 10,000 miles · IL

Well driving my transit connect . I slow down or stop for a light . When it turns green I give it gas and the vehicle will hesitate before taking off. I told my ford dealership about the recall on the fuel pump but they tell me by checking the VIN no your vehile isnt on that recall. I just find it heard to believe that every recall ford has had for the transit connect . My vehicle was not involved in any of the recalls. The issue I am having happens in the city streets, on highway, turning etc. When I need the get up and go from the gas tank it fails to happen

Filed Aug 13, 2015 · Fuel system · 7,000 miles · TX

Our transit connect has not had a problem with the fuel pump, and there are over 7000 miles after less than a year. I bought it at jim bass ford during the fall of 2014. I noticed the recall for the fuel pump in june and was told by jim bass ford in san angelo that parts weren't available. The federal safety agency and ford.com website information concurred. I checked the first week of august, and online still says the parts are not available. But the jim bass ford technician said I could bring it in and they would check it and see if it needed a new fuel pump and associated parts. My appointment was made for one week later, which was tuesday, august 11. Yesterday they told me tuesday that it would be fixed by today. The technician said the parts were available as of yesterday, but today when I arrived to pick up the van, I was told the parts had not come in and it could be weeks before they do. Rather than leave the van in the hot sun for weeks, I took it home to my garage. Then I called ford.com customer service and was told the parts won't be ready until october. Tonight I read the federal safety agency report again which says that fuel pump problems of some vans were taken care of in february, 2015. I feel like I am getting the run-around from everyone. Whose information is correct? Are the parts available now or not? If so, why can't they get parts for my van? Also, I have not received a recall letter from ford. Any information I have gotten has been from either the federal safety agency website or ford.com. Can I drive the van? Why haven't I gotten a recall letter? My husband was with me when I picked up the van today. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'