Ford Transit Connect headlights problems

Filed Sep 6, 2023 · Lights · 148,000 miles · IL

The contact owns a 2014 Ford Transit Connect. The contact stated while driving with the low-beam headlights activated, the low-beam headlights became inoperable. There was no warning light illuminated. The contact attempted to replace the bulbs. The vehicle was taken to an independent mechanic, who informed the contact that the wiring connector was burned on the passenger’s side. The contact called another independent mechanic, but no assistance was provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 148,000.

Filed Jul 19, 2021 · VA · crash

Our employee was on a job site, parked and exited the vehicle and it rolled into a fence causing damage to the hood, fender and headlight. There was no warning chime that the vehicle was not in park. No one was in the vehicle at the time and no one was injured. Because there were no injuries, we did not make an insurance claim for the damage nor file a police report. This happened approximately three months after we purchased this vehicle. I believe this vehicle should be included in the current Ford recall 21S24. I have contacted both the dealership and Ford Motor Company and they say there is nothing to be done unless/until the federal safety agency adds our VIN/batch to the current recall.

Filed Dec 3, 2020 · Lights · AZ

Driver's side front low beam bulb burns out continuously

Filed Sep 23, 2019 · Lights · 50,000 miles · MI

Tl* the contact owns a 2014 ford transit connect. While driving 60 MPH, the low beam headlights failed to produce adequate lighting past sixty feet. There were no warning indicators illuminated. The vehicle was taken to irish hills ford (10405 brooklyn rd, brooklyn, mi 49230, (517) 592-2112) where it was diagnosed that the vehicle was operating as designed. The cause of the failure was not determined. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 50,000.

Filed Sep 25, 2017 · Lights · 36,000 miles · IN

Tl* the contact owns a 2014 ford transit connect. While driving through a construction zone at night, the high beams were turned on, but failed to illuminate correctly. There were no warning indicators illuminated. The vehicle was taken to an auto electrical shop where it was diagnosed with a faulty head light switch that needed replacement. The switch was replaced, but the failure persisted. They vehicle was taken back to the auto electrical shop were it was diagnosed with a second switch that needed replacement. The second headlight switch was replaced, but the failure still persisted. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was notified of the failure and referred the contact to the federal safety agency. The failure mileage was approximately 36,000.

Filed Oct 21, 2016 · Lights · CA

Contacted ford dealer to check the low beam lights because the light were focused 60 ft. In front the van on the pavement and were insufficient to see at night. Left the car at villa two days and the dealer never got around to looking at the van. Contacted ford in michigan. Ford called the dealer who told ford, "we don't understand the problem." ford motor, inc. In michigan told me there was nothing they could do. Complained to ca attorney general. Ford still refuses to look into the matter. Ford has done nothing including to look at my van and inspect the lights.

Filed Oct 2, 2016 · Lights · CA

I have contacted the ford dealership as well as ford motor co.'s customer relations department about a problem with my 2015 ford transit's low beam headlights being inadequate to see at night. Here is an email I sent to diana on 9/2816 describing the problem. Purchased new 2015 transit connect, january 2016. Noticed low beam headlights shine approximately 60 feet out in front of the car. The lights are not capable of providing correct, proper lighting. Took the vehicle into the ford dealer, villa ford, orange ca on 9/28/16 and left the car overnight.. The dealer never even got to the car! I have read many other complaints regarding the 2015 transit connect on the internet including, edmunds site. Diana at ford motor co. National customer service completely stopped responding on 9/2916 and did nothing. She claimed there was no such VIN number and stopped communication without addressing the safety issue in any way. So, I called ford customer service, (800)392-3673, and spoke to ashley. Ashley called villa ford in orange ca. Ashley informed me villa ford said they did not understand the problem with the low beam headlights. Ashley. Then told me there was nothing ford could do. At the last hour of the second day I was informed they had not got around to the car, but would have a mechanic send a question to ford motor co an ask a question about the inadequate headlights. I was told by the service rep matt jukam, he would call me the next day.he never called. The voltage was never checked, the fuse was never checked, headlight bulbs were not offered. Villa ford never even looked at the car and I left my vehicle for two days. Phil terry custorm relations manager ford motor co. Po box 6248 dearborn mi 48126 I drove the vehicle 4400 miles in all situations. Safety is at question in any driving situation at night. .

Filed Mar 3, 2015 · Electrical, Lights · 6,000 miles · FL

The ford 2014 interior dashboard lighting is always on, and very often at night due to this condition I forget to turn on my driving lights, making for a hazardous situation. Because the instruments (speedometer, tachometer, fuel and temp gauge) are nested in deep bezels ford had to illuminate them during the day to make them visible in daylight. Ford transit connect without auto-headlights have this unsafe condition that fools the driver into thinking that the headlights are on at night when in fact they are not.

Filed Oct 25, 2014 · 39 miles · DC

Headlights aim at ground approx 30-40 ft in front of vehicle. Can not see beyond that at night. Took back to dealer and they adjusted them so now I can see about 2-3 car lengths in front of me at any speed. Dealer said they were fine even the way they were. I have had 2 close call events, one involving a pedestrian, I want this to be on record for the time when it is not just a close call and I actually hit someone. L am also reporting this to my insurance company. The dealer is autofair of manchester, nh.

Filed Jul 3, 2014 · Lights · OH

Front turn signals repeatedly stop functioning - after changing bulbs it was discovered that shorting was occurring in the headlight bucket - the problem appears to be common throughout the 4 transit connects in our fleet.