Power steering failed without warning. Rack and pinion had to be replaced. You now have 5 complaints on this but still no investigation open. This is clearly a manufacturer defect. $2,700 to fix. Vehicle only had 65,000 miles on it when it failed.
Ford Transit Connect power steering loss problems
10 of the 575 owner complaints about the Ford Transit Connect describe loss of power steering, most of them for the 2018 model year.
- owner complaints
- 10
- worst model year
- 2018
- typical mileage
- 88,000
By model year
- 20184
- 20172
- 20162
- 20151
- 20141
Often reported together
What owners say
The contact owns a 2016 Ford Transit Connect. The contact stated that while making a right turn, the steering wheel seized and excessive force was required to turn the steering wheel. No warning lights were illuminated. The vehicle was then taken to an independent mechanic, where it was diagnosed that the electronic power steering (EPS) needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure and confirmed there was no power steering recall for his VIN. The approximate failure mileage was 102,000.
Power steering failed without warning while vehicle was being driven at highway speeds. Vehicle required replacement of power steering rack. This is the 4th time this has happened with my Ford Transit Connect vans
Unexpected power steering failure while driving. Driver and surrounding vehicles at risk Ford Dealer has reproduced the problem but can't identify the cause There weren't any warning lamps or messages before failure I own two other Ford Transit Connect vans from 2018, each has had the same problem
Power steering failure while driving Driver safety at risk as well as surrounding vehicles yes yes no warning lights, messages or other symptoms prior to failure
While pulling out of a fast food drive through steering jerked to center and I lost power steering to the point where I could barely keep control of the vehicle, mechanic informed me the powering steering motor seemed overheated because of its location and I could expect this to happen again, on the dash I got a "steering fault" code. Second issue unrelated is that the temp sensor keeps malfunctioning, once the senor reaches below the freezing point on the dash ( keep in mind its 74f outside) the vehicle shuts down the air conditioning unit blowing hot air until the whole system resets and the dash reads the actual exterior temp. New ford temp sensor installed worked fine for two weeks then same issue. Its frustrating when we reach 80+ degrees and the air conditioning is intermittent because of a senor issue which is totally unrelated to the unit itself. Two other friends of mine own the same year vehicle and are having the same issues. Love my ford but they should own up to they're problems.
Vehicle has a steering assist failure, total loss of power steering. Making vehicle very difficult to steer
What do you do when your steering wheel suddenly fails to control your car while you are driving? With the steering wheel cranked as far as it would go, my car continued going straight as I pulled into a parking lot. I stopped the car completely, blocking traffic. Then I slowly drove forward with no control over steering. Thankfully, the car ended up in a suitable parking space, but not due to my efforts. I had no means with which to aim the car. All I could do was call for someone to go get me. One day earlier, this car was on an interstate driving at 70 MPH. I shudder to think about the harm this would have caused if it had happened 24 hours earlier! Ford's online documentation refers to "loss of steering assist." that's not what happened. I lost all control over steering with a steering wheel that moves easily in any direction but with no effect on where the car is going. There was no warning of any kind when this happened.
At 10,127 miles, while driving, my steering failed. There was an electronic power assist failure nearly causing me to careen off a highway and die. Not only was there a loss of power steering, there was resistance. Ford dealership has had my vehicle fopr 45 days now, the part has been on backorder, the backorder date keeps getting later and later. I am terrified to have to drive this vehicle once it is returned to me, I will have little faith in something that almost killed me. This is a brand new vehicle. This defect will kill someone.
My vehicle is experiencing a problem with complete steering loss when vehicle is driving worse than no power steering there is a recall on many ford and some lincoln vehicles reguarding this issue with steering gear. I've reached out to ford reguarding this issue although its a sefety issue which could cause severe injury or death to occupant or bystander. This vehicle is less than three years old with a certified warranty. Although this problem is occuring across multiple vehicles and keeps expanding they aren't willing to take care of there issues. My vehicle is currently at margate ford in pompano florida. I'm affraid of picking it up do to safety issue.
Related recalls
No recalls on record for this model year.
Questions about the Ford Transit Connect power steering loss
Which Ford Transit Connect years have loss of power steering problems?
The model years with the most reports are 2018 (4 complaints), 2016 (2 complaints) and 2017 (2 complaints).
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