The contact owns a 2023 Ford Transit. The contact researched online and became aware that the VIN was included in the federal safety agency Campaign Number: 24V102000 (Power Train) however, the dealer refused to honor the recall and charged the contact for the repair. The contact stated that the manufacturer did not honor the recall. The manufacturer was made aware of the issue. The contact stated that during an oil change at the dealer, the contact requested that the rear axle be inspected. The contact was informed that the rear axle bearings and differential assembly needed to be replaced. The vehicle was repaired; however, the dealer charged the contact for the repair. The failure mileage was approximately 5,000. Parts distribution disconnect.
2023 Ford Transit transmission complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
The contact owns a 2023 Ford Transit. The contact received notification of the federal safety agency Campaign Number: 24V102000 (Power Train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.
Rear differential or axle suffered catastrophic failure on highway, causing both rear wheels to lock up and the driveshaft to shear off/separate from the differential housing. Locking rear wheels at 55mph caused the vehicle to lose traction and spin out. Vehicle crossed multiple lanes of interstate highway, colliding with a snow bank facing the wrong direction. Fortunately traffic was light (incident occurred approx. 5:30AM on Sunday) and snow prevented the vehicle from colliding with the median wall. Had the incident occurred at another time or another place, injuries or fatalities would have been considerably more likely. Only advance warning was approx. 5 seconds of loud noise and intense vehicle shuddering from the rear before the wheels locked and control was lost. Once traction was lost, multiple driver-assist indicators lit up, but shut off after motion stopped. Vehicle was immobilized afterwards and had to be 'shaken' off the tow truck as the rear wheels would not turn. New vehicle, approx. 4,000 miles. Vehicle is currently at the local Ford dealership awaiting inspection.
All the dash warning lights come on. Parking limited braking. Pre collision assist not avail. Hill assist not avail. Turning hard mostly to the left the brakes are activating causing the vehicle to stop without depression the brakes. Also have to use half gas peddle to over come the brakes to get the van to move. All intermitant
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