1998 Ford Windstar body problems

Filed Sep 24, 2019 · Body · 128,000 miles · KY

Subframe rusted on left front passenger side. 1998 ford windstar. I had a popping noise when I made a left turn and loud crunching noise and steering wheel pulled to left. I had taken it to a auto shop and they replaced struts.sway bars and brakes . No one told me about the rust issue with the sub frame. I drove it home from shop. Same problem. Returned the vehicle to same repair shop and the had a welder attach steel bracket to hold up sub frame. 2 days later worse. I had a second mechanic look at it and he told me the first repair should not have asked me to repair anything on the van. Sub frame is failed at 128,436 miles. I notified ford motor co . Of the failure, was givin a case number. Engine will fall out of bottom with corrosion of sub frame. Vehicle is not safe to drive

Filed Aug 23, 2017 · Body, Suspension · 100,197 miles · PA

Tl* the contact owns a 1998 ford windstar. While driving, the steering wheel shook and the vehicle pulled to the left and right. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who diagnosed that the front driver side subframe was rusted due to corrosion and the subframe needed to be replaced. The contact called john kennedy ford- pottstown at (800) 790-8132 (located at 3189 w ridge pike, pottstown, pa 19464) where the dealer referenced the federal safety agency campaign number: 10v385000 (suspension), but not for the subframe. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in a recall. No further assistance was offered. The failure mileage was 100,197.

Filed Jul 5, 2017 · Body · FL

Rear axel broke in half while driving down a flat road. Ford dealerships telling me it will take at least a month to fix. No talk of providing a rental vehicle. They were even saying they might or might not pay for fixing it. I called ford customer service who said I would get a day car rental and if it takes longer than a day, the dealership needs to get a rental preapproved by ford and pay for as long as it takes to repair. She said to call them that they were waiting to set things up. I called them, was transferred to 3 people and then a voicemail. Left message and no one called. I then called back and they said I would be transferred to head manager and again given a voice mail. I called the customer service again and explained all this. The guy answering was breathing on the line, would not say anything or respond after I had finished and put me thru to survey which I gave him all 1s. I called back and a case was opened. I need help. Please help

Filed May 25, 2016 · Body · 160,376 miles · MI

Tl* the contact owns a 1998 ford windstar. While driving approximately 5 MPH, the contact heard an unusual noise underneath the vehicle. The contact pulled to the side of the road, looked under the vehicle, and noticed that the front passenger side was completely rusted. The vehicle was taken to an independent mechanic who confirmed the excessive rust and advised the contact not to drive the vehicle until it was repaired. The contact was unable to find a used part. The manufacturer was made aware of the failure, but did not provide any assistance. There was no recall for the failure. The vehicle was not repaired. The failure mileage was 160,376.

Filed Jan 8, 2014 · Body · 170,000 miles · MI

Tl* the contact owns a 1998 ford windstar. The contact stated that while having routine maintenance performed, the mechanic notified him that the sub frame was completely corroded. As a result, there was a possibility that the engine could possibly fall out from the vehicle. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and current mileage was 170,000.

Filed Nov 1, 2013 · Body · 85,000 miles · NY

Tl* the contact owns a 1998 ford windstar. The contact stated there was a large hole in the sub frame and engine cradle. The manufacturer issued a recall under the federal safety agency campaign id number 11v030000 (structure) pertaining to 1999-2003 windstar model year vehicles. The vehicle was not repaired. The manufacturer was notified of the defect. The approximate failure mileage was 85,000. ..updated 12-30-13 *bf updated 01/09/14*lj updated 01/13/14

Filed Oct 22, 2012 · Body · 23,982 miles · MA

Tl* the contact owns a 1998 ford windstar. The contact stated that after performing routine maintenance on the vehicle, he noticed that the front sub frame was completely rusted and needed to be replaced. The manufacturer was contacted in regard to this issue and advised him that his year vehicle was not included in the federal safety agency campaign id number 11v030000 (structure: frame and members:underbody shields). The vehicle was not repaired. The failure mileage was approximately 23,982. The VIN was unavailable.

Filed Jun 28, 2012 · Body · 65,000 miles · IN

Tl* the contact owns a 1998 ford windstar. The contact stated that the vehicle was taken for routine brake service when he noticed that the sub frame was rusted and hanging from the vehicle. The manufacturer was notified and informed the contact that there were no recalls for the issue. The vehicle was not repaired. The contact stated that the vehicle was parked and was no longer being driven as a result. The failure mileage was 65,000.

Filed Apr 19, 2012 · Body · 160,000 miles · NY

Tl* the contact owns a 1998 ford windstar. The contact stated that while driving approximately 10 to 15 MPH, she suddenly lost control of the vehicle and the rear end of the vehicle dropped downward. The vehicle was unable to be towed, so an independent mechanic came to the location to examine the vehicle. The mechanic stated that the frame fractured in half and needed to be replaced. The manufacturer was notified and they offered no assistance. The failure and current mileages were approximately 160,000. The VIN was unavailable.

Filed Mar 20, 2012 · Body, Suspension · 95,600 miles · NJ

Front sub frame completely rusted out. Ford has sub frame recall for the 1999-2003 but not the 1998.