1999 ford windstar. Consumer writes in regards to vehicle repairs and discontent with dealer *tgw the consumer stated the rear axle broke while his wife was driving.
1999 Ford Windstar suspension complaints
Page 4 of 8: complaints 71 to 100 of 208, newest first, as owners wrote them.
Getting the run-a-round with local dealer over this recall business (recalls 10s13, 11s16, 09s09). First three times they "lost" our appointment, then I just showed up with the van so they took it. Didn't hear from them for two weeks. Then I called and asked for van back- had only one vehicle. They offered a rental. Now they say they need to charge us $300 for broken coil springs. I called another suspension specialist company, they said the dealership was double-dipping, charging ford and us for the same work. I need help with this dealership! Updated ivoq 06/14/11
Tl* the contact owns a 1999 ford windstar. The contact was driving 35 MPH when the rear axle fractured. The vehicle was towed to a local mechanic where the contact was advised of the federal safety agency campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly) and referred to the dealer. The vehicle was then towed to the dealer where the rear axle was repaired under the recall. The contact stated that while leaving the dealer, the brakes locked abnormally and the vehicle was left with the dealer for further repairs. The contact stated that the vehicle was unsafe to drive and no longer wanted ownership of the vehicle. The failure mileage was 110,000.
Letter from congressman dent on behalf of constituent regarding an issue involving recalls on his vehicles; please contact him or his assistant melanie whiteleater at 610‑861‑9734, if there are any questions or problems with this request *tgw 1999 ford windstar. Upon inspection of the vehicle, it was determined the vehicle was not safe to drive. The consumer was offered a buy out, but declined and requested to have the vehicle repaired under the recall. Two hours later, the consumer received a call from the dealer stating ford concluded the vehicle was not repairable and the consumer needed to come and retrieve the vehicle.
Took our van in to be brought up to date with recalls for it's make/model. Asked about axle corrosion as we knew our year of ford windstar was included in this recall. Was told nebraska is not included in this recall, but they would inspect for the defect anyway. Van is now grounded by ford due to front and rear axle problems. My complain is this.... We were not issued a recall notice and are not technically part of the recall. Had we not taken our car in and asked to have it inspected after hearing of the problem through word of mouth, we could have been in a serious or possibly fatal accident. Why is nebraska not included in this recall??? As far as resolution, we have been told repair will take 1-3 months or they may buy back our van. I guess time will tell.
Tl*the contact owns a 1999 ford windstar. The contact stated that the vehicle was taken to an authorized dealer on november 10, 2010 for a recall repair associated with the federal safety agency campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly); however, the part was not in stock, and they were unable to perform the repair. The vehicle remained at the dealer for five months; until recently when the part became available. The technician stated that the vehicle failed to start due to the coolant leaking within the engine compartment. The contact strongly believed that the engine would not start because of the extensive period of time that the vehicle was parked in the cold weather. There was no failure mileage.
Tl* the contact owns a 1999 ford windstar. The contact stated that he received a recall notification of the federal safety agency campaign id number: 10v385000 (suspension: rear: axle: non-powered axle assembly), and took the vehicle to the dealer in september 2010. The dealer advised that the parts were not readily available. The contact stated that the parts still had not become available as or march 2011 nor was the vehicle repaired. The failure and current mileage was approximately 144,000.
On october 1, 2010 I was driving on I 75 in my 1999 ford windstar. About 50 miles from home the rear axle on the drivers side of the car broke. I started to slow down, the car swerved left to right did a 180 degree turn so I was tracking down I 75 at about 60 miles an hour. Then I skidded into the guard rail on the east side of the road, back on to the high and finally ended up backed into the ditch on the east side of the road. About 110 days after the accident we received notice of a recall on the rear axle from ford motor company.
Tl* the contact owns a 1999 ford windstar. The contact stated that the vehicle was taken to an authorized dealer in november of 2010 for repairs under the federal safety agency campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly) and the federal safety agency campaign id number: 09v399000 (vehicle speed control). The contact stated that the vehicle had been in the dealers possession for an abnormally extensive amount of time. The dealer advised that he was awaiting the necessary parts to arrive in order to complete the repair. Most recently while the vehicle was still in the dealers possession, the contact received notification f a third recall under the federal safety agency campaign id number 11v030000 (structure: frame and members:underbody shields). The contact expressed frustration for the extensive length of time the dealer had been waiting on the recall parts and had possession of his vehicle. The failure mileage was approximately 80,000.
Tl* the contact owns a 1999 ford windstar. The contact was driving approximately 10 MPH when the vehicle began pulling to the right abnormally. The contact then received notification of a manufacturers steering recall and the vehicle was taken to the dealer who advised that the vehicle was not repairable. The dealer offered to buy back the vehicle but later advised that the vehicle was able to be repaired. The vehicle was not repaired. The current mileage was 105,000 and the failure mileage was 100,000. Updated 03/31/11*lj the consumer also stated the rear axle cracked. For offered to buy the vehicle back. Updated 07/01/11
Tl* the contact owns a 1999 ford windstar. The contact stated that the vehicle would shake abnormally when driving at any speed. The vehicle was taken to an independent repair shop where the contact was told that the rear axle was fractured. The contact also stated the vehicle was included in the recall associated with the federal safety agency campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly). An authorized dealer was notified and the contact was told that he would be unable to receive repairs under the recall because too much time had elapsed since owner notification. The vehicle was not repaired. The failure and current mileage was 150,000.
Tl* the contact owns a 1999 ford windstar. The contact stated that the entire front suspension and steering mechanism malfunctioned and needed to be replaced. The vehicle was taken to the dealer where the contact was awaiting repairs. The failure mileage was 216,000.
1999 ford windstar. Consumer states he was involved in a crash which he believes was due to a fracture in the rear axle *tgw the consumer stated the front end collision resulted in a great deal of damage to his vehicle. After inspection of the vehicle, it was discovered the rear axle of the vehicle was fractured which caused him to lose control of the vehicle and crash.
Complete fracture of passenger side engine cradle causing steering issues. Fracture 1 to 2 inches from frame bolt. No other rust or fractures on frame or sub chassis, repairs by ford and goodyear of rack replacement and transmission replacement did not seem to warrant notification to me of pending issue with frame which could have caused major injury to myself or someone else. Note this car has been in florida with 1 owner not in salt belt states
Tl*the contact owns a 1999 ford windstar. While stopped the contact examined the vehicle and noticed that the rear axle was fractured. The vehicle was towed to an independent repair shop where a used rear axle was installed. The failure mileage was 155,000 and the current mileage was 158,548.
During last routine maintenance, I was advised that subframe rusting was getting close to level of making driving hazardous. Estimated cost of repair (part and labor) is $1700 - $1800.00.
Tl*the contact owns a 1999 ford windstar. The contact stated that while driving in reverse and then forward, the front passenger side tire fell off of the vehicle. The vehicle was towed to the dealer who informed him that the tire separated from the vehicle due to the front axle corroding. The vehicle was not repaired. The failure mileage was approximately 140,000.
1999 ford windstar. Consumer states recall failure *tgw the consumer stated the rear axle failed.
Around october 20th, 2010, my 1999 ford windstar was making a weird noise when I a make a right turn and also when I step on the gas pedal. The noise came from the front right of the vehicle, at first I thought it was a brake problem. I took it right a way to my mechanic to be diagnosed. When the technician lifted the van, he noticed right a way the sub frame all rusted and broken. My mechanic did not let me drive it because it's a high risk, he said the engine can fall any moment. Due to the high cost of replacing a new sub frame, the technician suggested a used one but in good condition. It cost me $723.00 to replace it. I went to the nearest ford dealer to complaint but I was told that specific part of the vehicle was not recalled and it's due to the age of the vehicle. I am still afraid to drive my ford windstar even after I replaced it. Currently my van is sitting at ford dealer parking lot, it's under recall for the rear axle.
Tl*the contact owns a 1999 ford windstar. While the contact was driving approximately 40 MPH, there was a loud noise coming from the front end of the vehicle. Suddenly, the vehicle pulled into the right direction and wandered out of the lane causing difficulty in maintaining the steering. When the brakes were engaged, the vehicle pulled toward the left direction with a metal screeching noise. The failure occurred three times. A certified technician inspected the vehicle and stated that the engine cradle and lower control arm were completely rusted. The vehicle was not repaired. The failure mileage was unknown.
Tl* the contact owns a 1999 ford windstar. The contact stated that the vehicle was abnormally pulling to the right in would sporadically become stuck in park. On a separate occasion the contact was driving 30 MPH when the check engine and overdrive warning lights illuminated. The vehicle was taken to the dealer where unknown repairs were performed yet the failure persisted after the repairs. The vehicle was taken back to the dealer several times where several unknown repairs were made but to no avail. In addition, the contact stated that the battery was replaced five times and the she was recently made aware of two open recalls on the vehicle; the federal safety agency campaign id numbers: 10v385000 (suspension:rear:axle:non-powered axle assembly) and 09v399000 (vehicle speed control). Neither recall repair had yet been performed on the vehicle. The failure mileage was 127,445 and the approximate current mileage was 150,000.
Tl*the contact owns a 1999 ford windstar. When the vehicle was taken to an authorized dealer for a rear axle inspection for recall 10v385000 (suspension: rear: axle: non-powered axle assembly), the dealer detected that the front undercarriage was completely rusted and would result in the detachment of the engine. The technician informed that the failure was beyond repair and recommended that the vehicle not be driven due to a potential safety hazard. The failure mileage was approximately 140,000. Updated 02/23/11 *bf updated 03/09/11
Tl*the contact owns 1999 ford windstar. The contact stated that the federal safety agency recall 10v385000, suspension rear axle non-powered axle assembly should include the state of nebraska. The contact had not experienced any failures at this time; however, he was concerned since nebraska also had snow and salt on the roads which could eventually crack the axle. The VIN was unknown. The current mileage was 120,000.
Noise on minivan husband looked for reason and found axle cracked, went and replaced it with another used windstar axle and paid for it.
1999 windstar van when changing the right front tire our mechanic saw the right front drive axle completely rusted out. This car is not safe to drive. The federal safety agency defect investigation #pe 10016 is consistent with this problem.I want to be added to this investigation. There are no warning signs for this problem. We were lucky we have a good mechanic who spotted the problem. This car is at a ford dealership in missouri. . I wish someone would go and see this problem first hand. All other cars with this problem were not detected and were in a crash. This would be a great opportunity to actually see the problem before the car is wrecked. This is a very dangerous situation for anyone who has a ford windstar van 1999 thru 2003. There is no warning and when that front axle breaks there is no control of the vehicle. Anyone who drives one of these vehicles should immediately take to a mechanic for inspection. This is not like the rear axle problem, because you can at least steer the vehicle if it breaks. When the front goes you have no control. I am told the repair will cost $1200.00 dollars. Ford motor company will not help with the cost of repair.
Front cross member on passenger side was discovered to be cracked which could have failed and caused serious injury. Mechanic told me that vehicle was not to be driven unless it could be repaired or replaced. I was able to have a welding specialist repair the crack.
Noticed vehicle unstable while driving. Diving left or right during acceleration and braking. Upon investigation found complete rust-through separation of sub-frame at rear body mount on passengers side. Right control arm mount on sub-frame is also badly rusted. Entire subframe is able to move front and back on the passengers side resulting in erratic vehicle movement while driving. Fortunately we caught it before something really bad happened, but this is definitely a safety defect, and could have had disastrous results.
While driving on interstate highway the rear axle broke on 1999 ford windstar. Almost lost control but managed to get to side of road safely. This is a life and death problem where all of these axles need to be replaced !
Tl*the contact owns a 1999 ford windstar. After routine maintenance while changing the tires on the right side of the vehicle the mechanic stated that the lower control arm was corroded and covered with rust. He was told to take the vehicle to the dealer who stated that it was unsafe to drive and the repair cost was $1200. There are no related recalls or warranties for this failure. The manufacturer confirmed that there were no recalls and offered no assistance. The vehicle was not repaired. The failure mileage was 145,000.
Tl*the contact owns a 1999 ford windstar se. The contact was driving approximately 5 MPH, attempting to make a right turn when a loud popping noise sounded outside of the vehicle. The vehicle continued in operation; and upon reaching the destination it was discovered that the front "a frame" completely fractured. The vehicle was taken to an independent mechanic where the "a frame" was replaced. The contact stated there was a recall related to the same failure with the rear suspension under the federal safety agency campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). The failure mileage was approximately 70,000.
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