Tl* the contact owns a 2000 ford windstar. While driving approximately 10 MPH, there was an abnormal noise coming from the rear driver side wheel. Upon inspection, the contact noticed that the wheel was tilted inward. The contact also stated that the frame of the vehicle was severely corroded. The vehicle was taken to the dealer where it was not diagnosed or repaired. The VIN was included in the federal safety agency campaign number: 15v080000 (suspension). The manufacturer was notified of the failure. The VIN and failure mileage were not available.
2000 Ford Windstar body complaints
Page 2 of 8: complaints 11 to 40 of 216, newest first, as owners wrote them.
Tl* the contact owns a 2000 ford windstar. The contact stated that while driving at 10 MPH, the engine and the transmission failed. The contact stated that the vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle was extremely corroded from the front of the vehicle to the rear, which caused the engine and transmission to separate from the sub frame of the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.
My van has cracked rear and front axles and a broken sub frame. I was told by service manager steve gochenour ( when I dropped off the van) at the shawnee mission ford dealership in kansas, that these repairs, as well as any damaged caused by these defaults are fully covered under a ford recall, and would cost me nothing. They then called me a week later and said I had to pay them $300 for the rear axle. I would like your assistance in getting my $300 refunded from ford.
Tl* the contact owns a 2000 ford windstar. While reversing out of the driveway at approximately 5 MPH, the contact heard an abnormal noise. The contact proceeded to drive down the road and the noise continued intermittently. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic could not duplicate the failure. The manufacturer was notified. The approximate failure mileage was 170,000.
My wife was driving her van when she heard a clunk. She was traveling at 25mph on a state road. Upon inspection we found the front subframe broke where the front sway bar connects. Research found a recall, but my VIN was not part of it. Ford corporate told me I was on my own to have it fixed. This is an outrage. They should be taking care of this problem. What do I do next?
Tl* the contact owns a 2000 ford windstar. The contact stated that there was abnormal swaying in the rear of the vehicle. The contact mentioned that the vehicle started experiencing the failure after it was repaired under the federal safety agency campaign id number: 12v194000 (suspension). The vehicle was taken to the dealer. The vehicle was inspected and the technician noticed that the rear tires were bent outward and the sub frame was cracked. The brackets and the body mount attachments failed to support the frame and underbody of the vehicle. Also, an independent mechanic indicated that the brackets were not correctly installed to support the frame. The mechanic retained the vehicle for parts and indicated that the repair was extensive. The contact no longer owns the vehicle. The manufacturer was notified of the failure and refused to provide a remedy because the recall repair was already completed. The failure mileage was not available.
Car swaying almost lost control took to belle tire found cracklin in axle.
Tl* the contact owns a 2000 ford windstar. While driving at 55 MPH, a loud noise emitted from under the subframe. The vehicle was towed to an independent mechanic who diagnosed that the subframe and the engine cradle were severely corroded. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
Peeling paint on most body parts.
I was heading to the store as I do on a every day bases and going threw town I hit a small hole in the road and I heard a horn blow from behind me as I looked back I seen a big chink of my sliding door sitting in the road infront of the car . I noticed small rust on the under lining of the door as it happens with cars this age but I have never seen in my 30 od years a chunk brake loose almost causing a accident. This is not normal for any car/van/SUV to rust like this as im missing half the door on the one side of the van, I did replace it with a junk yard one but still.
Tl* the contact owns a 2000 ford windstar. The contact indicated that there was extensive rust on the underbody, frame, brackets, and other components of the vehicle. Also, the suspension was unstable. The vehicle was taken to an independent repair shop where it was diagnosed that the vehicle was unsafe to drive. The technician stated that the frame may fracture and the rust to the frame and underbody was extensive and almost corroded. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign numbers: 12v194000 (suspension), 10v385000 (suspension), and 11v030000 (structure). The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Tl* the contact owns a 2000 ford windstar. While driving approximately 60 MPH, the contact lost control of the vehicle and had to abruptly pull the steering wheel to the right. The contact noticed that the frame was detached from the subframe and that the subframe was fractured. The vehicle was towed to a dealer to be repaired according to the federal safety agency campaign number: 09v399000 (vehicle speed control), the federal safety agency campaign number: 10v385000 (suspension), and the federal safety agency campaign number: 11v030000 (structure). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
Tl* the contact owns a 2000 ford windstar. While driving approximately 65 MPH, the vehicle's front passenger side frame fractured. The dealer repaired the bracket. The manufacturer was not notified. The approximate failure mileage was 100,000.
Door constantly opens and closes. Have experienced problems with door fully closing.
Airbag didn't deploy during a bumper to bumper accident.
Vehicle side doors refuse to open. Unable to open manually and pose a safety risk for escape from fire/accident or other.
Tl* the contact owns a 2000 ford windstar. The contact stated that while driving 60 MPH, the vehicle shook. The contact also stated that the vehicle was previously repaired under the federal safety agency campaign id number 11v030000 (structure). The vehicle was moved to the shoulder where the rear axle fractured and the wheel separated from the vehicle. The vehicle was towed to an independent mechanic where the contact was informed that the axle needed to be replaced due to a failed reinforcement plate. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages were 146,000.
Hit brakes and heard popping a cracking took to shop and they said the front subframe was cracked and need to be fixed.
Tl* the contact owns a 2000 ford windstar. The contact stated that the vehicle was taken in for a state inspection and she was informed that the engine cradle was cracked and the vehicle would not pass the inspection. The contact stated that there were no other existing failures. The vehicle was previously repaired under the federal safety agency campaign id number: 11v030000 (structure: frame and members: underbody shields), but the dealer only replaced the brackets, which caused the cradle to crack. The failure and current mileages were 171,000.
My son was driving on the highway. While driving at 40 miles per hour the back axel fractured. This resulted in him crashing into the center cement devider as well as the from left control arm breaking as well. He had to go to the hospital and get checked out. It is a shame that I have to find out about this recall through my insurer.
After hearing a loud cracking noise from rear area of the 2000 ford windstar, husband investigated and found a large crack in the rear axle. I called ford customer relations today who after looking at my VIN told me that while everything is the same (ie: the location of the crack, year and model of the vehicle) as in recall #10s13, there was nothing they could do because the van wasn't made at the facility that the recalled parts were made. How is it not covered and it's exactly the same? Very rude customer relation guy, I might add. Very unhappy ford owner.
Dear sir/madam I am filing this complaint for a ford windstar 2000, the rear axel, which was on recall and ford had contacted us to have it replaced, however after calling ford and all the nearest dealers and we actually went to a ford dealership as well. No dealership was able to provide the recall replacement for the axle or any repairs in that matter. Thanks, ford owner
Tl* the contact owns a 2000 ford windstar. The contact stated that she received the recall notice associated with the federal safety agency campaign id number 11v030000 (structure: frame and members:underbody shields). After taking the vehicle in for repair, the owner noticed that the sub-frame continued to rot away. The vehicle was taken to another dealer and the contact was informed that the vehicle should not have been repaired by the original dealer. The dealer stated that the vehicle was beyond repair and offered to buy it back. The manufacturer was notified and they offered no assistance. The failure and current mileages were approximately 111,000.
Tl* the contact owns a 2000 ford windstar. The contact stated that after taking the vehicle to an independent mechanic for routine inspection, the mechanic advised him that the sub-frame was completely rusted. The vehicle was previously repaired under the federal safety agency campaign id number 11v030000 (structure: frame and members:underbody shields) but the mechanic advised the contact that the recall remedy did not solve the issue. The manufacturer was later contacted and they offered no assistance. The failure and the current mileages were approximately 101,000.
I have a 2000 ford windstar lx that my wife and 5 kids use locally the van has only 116,000 on it my mechanic said this upcoming march he would not be able to inspect the vehicle due to the rot and corrosion I brought it to poughkeepsie ford for sub frame inspection recall they said the rest is not their problem I did research on this matter on the web it is noted that many consumers were refunded up to 3000.00 or they could use that toward another vehicle purchase which is what I wanted to do what can I do now I have until marc than I have no transportation this is not fare a 2000 windstar should last longer like other vehicles.
2000 ford windstar: cracked rear axle and corrosion and related failures of the front sub-frame. We are writing to report a rear cracked axle and failed, damaged and corroded front sub-frame assembly of our 2000 ford van. Ford recalled: "certain 1998-2003 model year windstar vehicles operated in corrosion states" for cracked or broken rear axles (safety recall 10513- supplement #10); and for failed and corroded "subframe front lower control arm rear attaching flanges and rear body mount attachments. Our ford van has both these failures and is unsafe to drive. The vehicle failed the state safety inspection due to its cracked axle. The inspector advised us the van was unsafe to drive. The koons ford service department has inspected the van and concluded that the rear axle and front sub-frame have failed because of corrosion and both need to be replaced. The vehicle was "operated" regularly in maryland and the district of columbia, as well as driven in the winter in snow and ice conditions in high corrosion states. We were told by koons that an extension of the recall was denied by ford because while the vehicle was operated in high corrosion states, it was not registered in a high corrosion state. Northern virginia weather is similar to official adjacent high corrosion states. The national weather service groups northern virginia with areas of maryland and dc with regard to snow fall. "sodium chloride (salt) is virginia's primary snow removal and ice control chemical". The "registration" requirement is erroneous. Consideration should be given to whether a vehicle was operated in high corrosion areas, where salt is used . Ford's letter of 1/ 26/2011 to the federal safety agency, states that " we are taking the action to confirm our commitment to safety and to address any potential vehicle owner concerns." request that the recalls be extended to our vehicle. The sway bar links were replaced. Updated ivoq 12/20/11
I am very concern about my 2000 ford windstar lx. I had two problems with my van in which a bracket came a loose on my van. I lost complete control of my van and had to pull over and call for help. Thank god I was on the city roads and not the highway. The last time I had an incident, I was told that the rear axle is cracking and my subframe needs to be inspected. I was told that this could be extremely hazardous. I was told that I needed the rear axle replaced. I see that there has been recalls in the northern states but I reside in charlotte, nc. I feel that this needs to be extended out to the southern states. Please consider in allowing us to have our axles inspected for the safety of our families; if the vehicle needs repairs to allow ford to repair this problem at no cost to us.
Had vehicle in for service recalls. Recalls met the requirements to replace the subframe assy; however, it was repaired instead. Contacted ford about my concern over how it was being fixed and was told that the dealer was given info. On how to do the repair and if there was any problem after it was fixed, I would have to take it up with the dealer because it would be a warranty issue with them, that ford would not help me. Now after picking up the vehicle, the A/C no longer works. - it blew cold air before they got it.
Tl* the contact owns a 2000 ford windstar. The contact stated after having the vehicle repaired for recall the federal safety agency campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly) and recall the federal safety agency campaign id number: 11v030000 (structure: frame and members:under body shields), she was unable to drive the vehicle since the brackets and bolts hang so low which caused it to get stuck when driving over a pot hole or on train tracks. The contact stated that the repairs only serve as a band aid and failed to remedy the problem. The vehicle was taken to a local mechanic who stated the vehicle was unsafe to drive since the sub frame was extremely compromised and needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 158,013. Rvk
After employing the standard issued ford windstar scissors jack and raising the lr subframe at the designated jack point to change a flat tire, the subframe started to snap and buckle. The van then started to lower in height without operating the jack. The van lowered in height approximately 1-2 in. After removing the jack, the assigned jack point was bent. Had I been traveling, I would not have been able to effectively and safely employ(and still can not safely employ) the issued jack and repair the flat without possible harm or injury.
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