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2001 Ford Windstar suspension complaints

Page 8 of 15: complaints 191 to 220 of 416, newest first, as owners wrote them.

See the summary of 2001 Ford Windstar suspension problems: which part fails, at what mileage and related recalls.

Filed Feb 24, 2011 · Suspension · 100,000 miles · ME

Tl*the contact owns a 2001 ford windstar. While driving approximately 55 MPH, the rear of the vehicle began to sway back and forth. The vehicle was taken to an independent mechanic where the contact was told the rear axle fractured. The vehicle was repaired by the independent mechanic. The vehicle was also included in recall 11v030000 (structure: frame and members: underbody shields). The vehicle was taken to an authorized dealer where the contact was told the vehicle did not need to be repaired. The failure mileage was 100,000 and the current mileage was 120,000.

Filed Feb 20, 2011 · Suspension · 163,270 miles · PA

2001 ford windstar rear axle broke in half tire caved in.

Filed Feb 7, 2011 · Suspension · 92,000 miles · NY

Tl*the contact owns a 2001 ford windstar. The contact stated that the vehicle was taken to an authorized dealer for repairs for recall 10v385000 (suspension: rear: axle: non-powered axle assembly). The dealer stated that the parts for repairs were not available and they did not know when to expect them. The failure mileage was 92,000.

Filed Feb 1, 2011 · Body, Steering · 133,000 miles · MI

Vehicle is no longer drivable & is sitting at a ford dealership service lot. Incident occurred on tuesday, january 25, 2011 at approximately 4:30pm. Vehicle front subframe cracked and passenger side tire separated from car while driving resulting in loss of control of vehicle. Car would not steer or move, could not be pushed out of traffic.

Filed Jan 29, 2011 · Acceleration, Body · 80,000 miles · NH

Abs brake light comes on and disables the ABS brake feature.

Filed Jan 27, 2011 · Suspension · 103,000 miles · IL

Tl*the contact owns a 2001 ford windstar. The contact stated that while driving approximately 25 MPH and entering onto the interstate, the subframe from the engine separated from the vehicle. She then lost control of the vehicle and was unable to stop until the vehicle coasted to a stop. The vehicle was towed to an independent mechanic who informed the contact that the lower control arm mount had rusted out causing separation of the arm of the axle. The vehicle was repaired. The failure mileage was approximately 103,000. Updated 03/24/11

Filed Jan 25, 2011 · Suspension · NJ

2001 ford windstar. Consumer states that she received a recall for the vehicle and was told the parts weren't available. She states the vehicle has been sitting at the dealer while she is paying for insurance and can't drive it. *kb axle recall # 10v385000.

Filed Jan 19, 2011 · Body, Suspension · 75,000 miles · WI

This complaint is related to your the federal safety agency action # ea10007 january 12, 2011, my wife was driving our ford windstar on hwy 155 north of saint germain, wi. Without warning the front end right wheel dislodged and the car swerved violently all over the highway. Luckily, no other cars were near. The roadside ditches where the failure occurred are more than 12' deep, so there could also have been injuries and or damage if she had not reacted as quickly and forcibly as she did. She was able to wrestle the car onto the shoulder and call for help. Upon towing to the nearest ford dealership, it has been determined that the undercarriage failed, the front right axle dislodged from the transmission, and various other damage can also have occurred. Updated ivoq 02/16/11

Filed Jan 16, 2011 · Suspension · OH

Our van has been in the garage since sept. 2010 waiting on the replacement part for the axle recall, and now the front sub frames might also need to be replaced. I think both parts should be replaced while the dealers have everybody's vehicle. .I don't really want to get our van out of the garage just to turn around and put it back in. But I will if I have to because I think that ford should replace the ones that need it, before there is more accident and injuries. ///it would also be cheaper to them to fix the problem than to buy everyone's vehicle from them. We've had enough recalls on these. Let's just get them fixed right and get it over with.

Filed Jan 13, 2011 · Suspension · 109,000 miles · NY · crash

Tl*the contact owns a 2001 ford windstar. While driving approximately 40 MPH she lost control of the vehicle and crashed into the median. She stated that she lost control of the vehicle without receiving any warning lights. When the vehicle crashed into the median in a vertical position on a highway another vehicle crashed into her vehicle. The front end of the other vehicle was damaged. There were no injuries. A police report was not filed. The contact stated that her vehicle was towed to her residence. The tow truck driver advised her that her rear axle was cracked in half. The vehicle was not repaired. The contact was waiting for her insurance company to inspect the vehicle. She contacted the manufacturer and was advised that her vehicle was part of recall 10v385000, suspension:rear:axle:non-powered axle assembly but the contact stated that she did not receive a recall letter. The vehicle was purchased used in 2002. The approximate failure and current mileages were 109,000.

Filed Jan 13, 2011 · Suspension · 83,000 miles · NJ

Tl*the contact owns a 2001 ford windstar. The vehicle was included in the recall associated with the federal safety agency campaign id number 10v385000, suspension:rear:axle:non-powered axle assembly. The vehicle was taken to an authorized dealer where the contact was told they would have the necessary parts to complete the remedy within one week. The vehicle was never repaired and the contact was continuously told the necessary parts would be available within 1 month. The failure and current mileages were 83,000.

Filed Jan 10, 2011 · Suspension · 128,932 miles · IL

The bracket that holds the passenger side front suspension lower arm to the subframe failed while driving the car. This bracket that holds this arm to the subframe was completed corroded away, causing the failure. All that is left on the subframe is corrosion and weld marks. The arm is completely disconnected from the subframe. Without this lower arm, the wheel on the passenger side, toed out and had negative camber which popped out the drive shaft from the transmission. Fortunately, this happened at a low speed, 10 MPH and there were no injuries. At a higher speed, I speculate that this was a very dangerous condition since the vehicle pulled very hard to the right and you didn't have adequate control over the steering. I have talked to a ford representative and he indicated that they had no information on this type of failure, and that there isn't any recall. I understand that your department is looking into it.

Filed Jan 10, 2011 · Suspension · 97,800 miles · CT

I was told by my mechanic in october 2010 that I have a crack in the front subframe on the passenger side of the vehicle.

Filed Jan 6, 2011 · Body, Steering · 280,000 miles · OH

2001 ford windstar 280,000 miles ne oh 10-11-10. Right side lower control arm separated from frame. 65 MPH from left lane crossed 3 lanes rush hour traffic. No warning signs somehow no collision. Axle pulled from transmission. Replaced: tire, axle, boots. Frame shop reinforced and straight frame, aligned front end. Repair damaged transmission cooling lines and required replacement.

Filed Jan 5, 2011 · Suspension, Wheels · 137,375 miles · MD

Government has never answered odo 10252007 (life threatening ford 2001 windstar axle defect.

Filed Jan 5, 2011 · Engine, Suspension · 130,000 miles · MI

Tl*the contact owns a 2001 ford windstar. The contact stated that the vehicle was taken to the dealer for a recall repair under the federal safety agency campaign id 10v385000 (suspension:rear:axle:non-powered axle assembly), and during the inspection the technician noticed that the front passenger side rear mount engine cradle was cracked with substantial corrosion. The vehicle was not repaired. The failure mileage was approximately 130,000.

Filed Jan 4, 2011 · Suspension · 87,160 miles · MI

Tl*the contact owns a 2001 ford windstar. The contact stated that the right front passenger wheel assembly was corroded and rusted from the frame which caused the wheel to fall off. The vehicle was repaired at a local repair shop. The dealer stated that there were no related recalls. The contact filed a complaint with the manufacturer. The failure mileage was 87,160.

Filed Dec 30, 2010 · Body, Steering · 75,000 miles · NY

I have a ford windstar 2001 mini van and I live in new york state. On december 7th, 2010, as I was pulling left into a parking space I heard a loud cracking sound. (at first I thought I had rolled over a very large piece of ice) I again proceeded to pull in, but my car would not move. (engine was still on) I got out and found 3 of my tires facing left and 1 facing right. I called aaa and was preparing to have it towed to a mechanic. When the driver/mechanic from aaa, informed me that the lower control arm (drive arm) had tore away from the main frame (front axel) at the front of the car, and had tore away all of the driving mechanisms and would need a welder first , not a mechanic . So I had him take it to a local welder. He was able to find some clean metal to weld it back on and then recommended I take it to a mechanic to finish up with everything else that was needed. The mechanic told me that it would need a cv joint and the linkage for the transmission in order to have it working again. I have never had any issues with the engine, or transmission prior to this day. And the car has very little rust on it's body. So I would have never thought to look underneath for any. And because it was always maintained well, a mechanic was hardly ever under her to see if there was any possible damage either. She has less than 75,000 miles on her so I never expected this to occur. I have filed a report with ford after the incident but all they could say was thank you and they'll make a not of it. And that the rear axel was on recall....but if that was the case, why not the front axel too???

Filed Dec 29, 2010 · Suspension · 56,858 miles · 00

While switching from rear drive to forward drive, big noise was heard. Unable to drive car after due to front wheel suspension break, passenger side. Front suspension was replaced.

Filed Dec 28, 2010 · Body, Steering · 95,000 miles · IA

The front end of my 2001 ford windstar makes a lot of noise like it is going to fall apart. I'm afraid because my rear axle broke in 2 pieces going 65 MPH on the interstate. I'm sure something is going on with my front subframe. How do we get this investigated?

Filed Dec 22, 2010 · Body, Suspension · 62,800 miles · MI

We had just left the expressway. We pulled into a parking lot and went to turn into a parking space and the shaft which was attached to the wheel connecting it from the frame to the wheel, broke at the point of the factory weld causing the wheels to do the "splits"and pulling out the driveshaft from the transmission. The dealer called the car "totalled" .this car is in great condition except for the metal socket holding the tie rod from the wheel to the frame allowing the drive shaft to be yanked out. This is a factory weld that broke and if it had broken while on the freeway, we could have been killed. Ford motor refused to do anything to remedy the situation.

Filed Dec 22, 2010 · Suspension · 118,000 miles · WI

I own a 2001 ford windstar that I recently had the subframe replaced as it had corroded through on the right side of the subframe. I noticed the failure of it while driving. I heard a loud clunk and then my steering wheel abruptly turned to the right and the front end started vibrating similar to when the front end is out of alignment. I was traveling at a low rate of speed when this occurred and id not result in a crash, but made the vehicle undriveable.

Filed Dec 21, 2010 · Suspension · MA

Tl*the contact owns a 2001 ford windstar. The contact stated that she received a recall notice in reference to recall 10v385000 (suspension: rear: axle: non-powered axle assembly). She has contacted three different dealers in her area who informed her that they have a waiting list in which she would not be able to get in for a repair until february of 2011. The manufacturer was contacted and advised her to drive 200 miles away from her area with a unsafe vehicle.

Filed Dec 17, 2010 · Suspension · 93,000 miles · NJ

I am not a mechanic but will attempt to relay my best interpretation of what I believe happened. While my wife was driving a total loss of steering occurred. Very luckily she was not on a major highway travelling at high speed or in the process of navigating a turn. After inspection by our mechanic it was determined that the cradle that supports the front suspension fractured. This occurred on the front passenger side of the vehicle and the front axle connected to passenger side wheel was then disconnected from the transmission this was either caused by lower control arm disconnected or the vice/versa. The vehicle lost the ability to turn and luckily there was nobody tailgating as she was forced to park the vehicle stranded in the middle of the road. It is my opinion that an existing open defect investigation, pe10026 , is an exact match to the problem encountered. I tried to resolve with ford but at this time they do not consider the 100+ instances of this occurring as sufficient cause to warrant a recall and I guess that over the next year or two as this component of the vehicle continues to age we will see more incidents like this. I just had the vehicle serviced and my mechanic knew to check for the rear axle failure but had there been proper notification already in place they may have been able to check for this defect before the vehicle was put back on the road at risk of human life.

Filed Dec 13, 2010 · Steering, Suspension · 92,431 miles · MI

While backing out from a parking space, the passenger side lower control arm mount separated from the subframe due to extensive corrosion. The front passenger wheel was turned outwardly and the right half shaft was disengaged from the differential. While researching this issue on the internet, I realized the subframe should last longer than the life of the vehicle. Fortunately for some it has been detected while in a repair shop for some other reason such as brakes, alignment or other front end work. Unfortunately for others it has been discovered by malfunctioning to the point of breaking and causing other structural/mechanical damage, as well as personal injury. I would like to believe that ford stands behind its product and is willing to issue a recall for repair.

Filed Dec 1, 2010 · Body, Suspension · 82,000 miles · NH

2001 ford windstar rear axle recall. I brought my van in for inspection for the rear axle recall (1os13) the ford dealership condemned the vehicle and I was provided with a rental car. Ford has no parts to fix this concern and also has no timetable when this will be resolved. This is unacceptable to me and ford needs to stand behind there products and show loyalty to there customers.

Filed Nov 30, 2010 · Body, Suspension · 140,000 miles · MA

2001 ford windstar se: may 4, 2010, backing out of driveway, loud noise, could not drive car. Driver's side rear axle fractured, car towed to mechanic who repaired and reinforced said fracture by welding. August 2010, ford announces recall of windstars, issues letters to affected owners late september, 2010. Received ford recall notice during the week of october 18, 2010. Sunday, october 31, 2010, while driving on side road (5 passengers, plus driver) same loud noise, car immobilized. Passenger side rear axle fractured. Passengers left stranded. Car towed first to residence then to dealership on monday am. Told by dealer that car would not be repaired until january or february, 2011 (at the earliest) as no parts available.

Filed Nov 23, 2010 · Suspension · 126,246 miles · NH

Tl*the contact owns a 2001 ford windstar. While having the rear axle repaired under a recall 10v385000, suspension rear axle, non-powered axle assembly; the dealer informed the contact that the front sub-frame on the vehicle was covered with rust and corroded to the point that the vehicle was unsafe to drive. The contact stated that they did not experience any problems prior to taking the vehicle in to have the rear axle recall repair performed. The failure and current mileages were 126246.

Filed Nov 18, 2010 · Suspension · 139,000 miles · PA

Tl*the contact owns a 2001 ford windstar. The contact stated that vehicle was taken to the dealer on november 1, 2010 for recall repair 10v385000 suspension: rear: axle: non-powered axle assembly; while the dealer examined the rear axle they noticed that the front axle was also corroded around the motor and transmission area. The manufacturer stated that they would not assist with the front suspension failure. The vehicle wasn't repaired. The failure and the current mileages were 139,000. Updated 12/14/2011 *cn the consumer is still waiting on the rear axle to be repaired. Updated 05/04/11

Filed Nov 18, 2010 · Suspension · 115,800 miles · MO

Tl*the contact owns a 2001 ford windstar. The contact stated that he received a recall letter 10v385000, suspension:rear:axle:non-powered axle assembly and took his vehicle in for the recall on 10/29/2010. The dealer inspected the vehicle and offered him no assistance. While driving approximately 35 MPH the rear left trailing arm broke on november 16, 2010. He drove the vehicle into a parking area and later had it towed to an authorized dealer. The dealer advised him that he needed to make some phone calls and would call him back. The dealer later advised him that the part that failed was not under the recall. The vehicle had not been repaired and remained in the dealers possession. He called the manufacturer on 11/18/2010 and was advised of the same information provided by the dealer. The approximate failure mileage was 115,800.

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