2002 Ford Windstar: airbags did not deploy in a crash

Filed Dec 23, 2015 · Airbags, Steering · 50,000 miles · NY · crash · 2 injuries

Tl* the contact owns a 2002 ford windstar. The contact stated that while driving at 30 MPH, the steering wheel seized causing the contact to lose control of the vehicle. As a result, the contact crashed into a fire hydrant and the air bags failed to deploy. The contact sustained neck and shoulder injuries but did not require medical attention. The passenger sustained wrist injuries that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. Updated 02/12/16*lj updated 05/14/18*jb

Filed Jan 16, 2015 · Airbags · 110,000 miles · VT · crash · 1 injury

Tl* the contact owns a 2002 ford windstar. The contact stated that while driving 10 MPH, the vehicle spun out of control on an icy road and crashed into a river. The air bags failed to deploy. The contact sustained injuries to the ribs and bruises on entire body that required medical attention. A police report was not filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

Filed Dec 31, 2010 · Airbags, Body · 167,000 miles · NC · crash

Ford windstar van, which was already subject to rear axle recall, and the rear axle did break on it in may, and was replaced and I received reimbursement for the replacement from ford. However, another incident happened in december. My 21 year old son was in an accident driving this van on thursday, dec. 16. The van lost traction and pulled to the right, pulling him into a ditch and down a steep embankment. The front of the van was ripped off, tires slashed, van almost flipped over, and the airbags never deployed. He hit a dirt embankment head on going about 30-35 MPH. The roads were icy that day, and he was on a curve... The van would not respond to steering to correct the direction the van was going. I experienced something similar last winter; the van seemed to pull to the right, going off the road without allowing the driver to control the vehicle. However, when I went off the road, it was in a shallow ditch and it caused no damage to the van. My son was not as fortunate, and he could have been severely injured. I feel that this may have something to do with the current investigation into the front suspension... The van could not be controlled, and pulled to the right. Our insurance co. Is taking care of this, and I don't know the current location of the van. It is totaled, I know that. I asked state farm to check out the front suspension for weakness or rust, but don't know if they'll know what to look for, especially since the front is so damaged from the wreck that the tires are turned sideways, and I believe the front axle is broken. Please send someone to look at my van, and see what caused this wreck; my son could have been killed. Thank you for the work you've done so far.... Your organization is so valuable to consumers.

Filed Dec 28, 2010 · Airbags · 120,000 miles · WI · crash · 1 injury

Tl* the contact owns a 2002 ford windstar. The contact was driving approximately 30 MPH when he crashed into the rear of another vehicle. The air bags did not deploy. The contact sustained injuries to the face and leg and was transported to the hospital via ambulance. A police report was available. The vehicle was towed to an independent repair facility. The manufacturer was contacted in regards to the air bag failure. The manufacturer responded six months later stating that there was not enough impact for the air bags to have deployed and would not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 120,000.

Filed Jan 3, 2010 · Airbags · 140,000 miles · ME · crash

Front end collision with a tree-car was a total loss with severe damage to entire front end-dead center hit with tree off icy roadway air bags did not deploy.

Filed Feb 9, 2009 · Airbags · 81,500 miles · MT

Tl*the contact owns a 2002 ford windstar. When the vehicle was started, the air bag indicator illuminated on the instrument panel. The indicator would not dim once the vehicle was in motion. The following day, the contact called the dealer and was informed that the air bags would not deploy if the indicator remained lit. The dealer also stated that there were no recalls available for the failure; therefore, they were not liable for the repairs. The manufacturer was not notified. The current mileage is 81,520 and failure mileage was 81,500. Updated 3/16/09 *cn updated 03/18/09.

Filed Apr 4, 2007 · Airbags · KY · crash · 1 injury

I had an accident in my 2002 ford windstar in which I hit an embankment, a deer and a tree head on at 35 miles per hour. The car was totaled, the engine was pushed in to the dashboard. I have tried several avenues including ford to find out why the airbags never deployed. What did the black box record? As to the events of the accident.

Filed Apr 26, 2005 · Airbags · 25,000 miles · NY · crash

While driving 35 MPH vehicle was involved in a frontal collision. Upon impact, dual airbags did not deploy. No injuries were reported. As a result, the vehicle was totaled.*ak voq returned no such street. Phone disconnected.

Filed Oct 21, 2004 · Airbags, Seat belts · 28,000 miles · OH · crash · 1 injury

I was involved in accident where I ran into a motorhome that pulled out in front of me. I was traveling approximately 40mph and hit at a slight angle but direct hit to the rear dual wheels that actually dislodged the axle of the motorhome. My vehicle was totalled. It had severe damage to the front end including the driver's side half of the bumper. The impact buckled the roof of my windstar mini-van. The air bag did not deploy and the seatbelt apparently failed as my chest hit the steering wheel and also my face. The state trooper said he saw my teeth marks in the steering wheel and the steering wheel was cracked. If I did not have a bruise on my left shoulder area that showed the seatbelt actually caught for an instant and then released me into the steering wheel the trooper said he would have cited me for not wearing a belt. I had unbuckled my belt to get my hanky to try and stop the blood flow from my facial injury is why it was not on when the trooper arrived. The vehicle was totalled so no repair was attempted. The vehicle was towed to a nationwide evaluation center in columbus, oh where they said they would hold it until october 28 in case anyone wanted to inspect it. I called ford customer assistance center in detroit michigan and they said they were not interested investigation why the air bag and seat belt did not function properly. I received a fractured sternum and a facial laceration that went from outside to inside.

Filed Dec 2, 2003 · Airbags · CA · crash

While driving at 50 MPH consumer's vehicle was rear ended by another vehicle, causing the consumer to rear-end another vehicle. Upon impact, both frontal air bags did not deploy.

Filed Oct 12, 2003 · Airbags · 900 miles · OH · crash · 4 injuries

While driving vehicle air bag warning light flashed on and off. The dealership serviced vehicle but found no problem. Vehicle was in a severe frontal collision while driving at 30/35 MPH. The air bags didn't deploy upon impact. *ph dealership and ford customer service were notified. No one from ford would send someone out to collect information from the collision box. They stated for the consumer to bring in the vehicle after it was repaired so they could check the air bags again. Vehicle sustained over $10,000. Worth of front end damage. *ph

Filed Jul 14, 2003 · Airbags · MD · crash · 2 injuries

The vehicle was involved in a front collision while driving 40 MPH. The front air bags did not deploy. The consumer contacted the dealer, who told the consumer to contact the manufacturer. Manufacturer told the consumer to get a diagnostic check with the dealer at the owner's expense.