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Ford Windstar fuel pump problems

69 of the 14,140 owner complaints about the Ford Windstar describe fuel pump failure, most of them for the 1998 model year.

owner complaints
69
worst model year
1998
typical repair cost reported
$1,500
typical mileage
84,554
Is there a fix? There are 2 recalls for this area of the car. See below

By model year

What owners say

Filed Mar 15, 2021 · Suspension · 100,000 miles · TX

My back axle its rusted and its cracked.the mechanic mention this is very dangerous if it breaks while driving.while the mechanic replaced my fuel pump he noticed this issue.

Filed Nov 16, 2017 · Body, Suspension · 150,000 miles · KY

The sweigh bar links have been replaced twice. Breaks and rosters too! The tires are new with inlinement and rotation done! I have went through several sets of tires! The vehicle just doesn't drive correctly! The vehicle is also missing with no found reason and will randomly die! It feels very lose and unsafe on the road! The coil pack, plugs and plug wires replaced! All new fluids including antifreeze, break fluid, power steering fluid, oil and transmission fluid! The air filter and other filters! New fuel pump and it's still not right! Break light comes on and off and emergency break isn't set nor is it low on fluid! New breaks and caliber and rotor! Seriously have invested slot of money in this vehicle! Also motor for windows being replaced now! Gage hand will periodically go all the way to the right the after a few seconds go back to normal! This started in april of 2017 and is still continuing

Filed Nov 2, 2017 · Fuel system · TX

Replaced fuel pump and gas gauge is showing empty when there is 10 gallons of gas in the tank. I have tried to reset it but that doesn't work. Please recall this and fix them. I do a lot of traveling and I do not want to take the chance of running out of gas.

Filed Sep 16, 2016 · Fuel system · 123,000 miles · VA

Just a few minutes after starting my 1999 windstar, it leaks fuel from the fittings (for the fuel lines) on top of the fuel pump. I am a mechanic and this is not suppose to happen. The fittings have a seam that has opened up because of a defect in workmanship. There is a strong odor of gas and a large puddle of gas under the vehicle. This is an obvious fire hazard. I believe ford got over on the federal safety agency and the american consumer. Typically the consumer will have the fuel pump replaced before their manufacturing flaw is discovered. Also, there was a recall on different year models and only in certain states. I don't see how "what state you live in" has to do with a split in plastic on the top of your gas tank. I will upload pictures of the flaws on the top of the gas tank fittings.

Filed Sep 26, 2015 · Engine, Fuel system · FL

The engine freezes up and shut down when driving. Had to change the fuel pump and put in a new AC compressor.

Filed Aug 4, 2014 · Fuel system · 79,000 miles · OH

Tl* the contact owns a 2002 ford windstar. The contact stated that the vehicle failed to start. The failure recurred on multiple occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 79,000. Updated 9/4/14*cn updated 12/18/2014

Filed Jun 14, 2014 · Brakes, Electrical · 66,270 miles · WI

Back in 2008 my ABS and brake lights would come on while driving to work. I had the problem looked at at my local ford dealership. They diagnosed the problem as the ecu/hcu control box. But because my extended warranty did not want to pay for the 1200.00 bill because they felt that only the electronic side and not the hydraulic side needed to be replaced. So I then went to another ford dealer and they diagnosed and replaced only the electronic side. There were 3 times that I had to pay the $100.00 deductible to have the same problem diagnosed, which was eventually fixed(no more lights) by the second dealer. Then in june of 2013,now with 116,563 miles on it,my gauge cluster started to act funny. All of a sudden when I was driving, the gauge needles would move out of control. Eventually the tac needle pegged itself all the way to the right and the speedometer quit working. I took it to the ford dealer and they replaced the gauge cluster with a rebuilt one for $789.00. Since that time I have not had any more issues with the gauge cluster. I was told by the tech that this is a common problem with the windstars. I also have a 2001 ford windstar that has 105,000 miles on it that I am thinking about selling so I don't have to endure the cost of a gauge cluster in it. Also along with having to replace fuel pumps in both vehicles at a cost of around $1000.00 each I am wondering if ford has a good product. Thanks for your time.

Filed Aug 2, 2013 · Engine, Fuel system · 155,000 miles · SC

My windstar has about 155,000 miles on it and a 25 gallon tank. About six months ago it cut off on the interstate in front of a tractor trailer with my daughter driving. It had just traveled about 200 miles and it was raining hard. We had it towed to a ford dealer and all he reported was the fuel pump fuse blew. The second event was on vacation and after driving about 175 miles. Again it was pouring down rain. I figured it was moisture related and let it sit three days and the idle close to 1/2 hour. Finally I drove it about 45 minutes and it seemed fine so we drove home. Again at about 150 miles and heavy rain it blew the fuse about 5 miles from home. After two more fuses we made it home. I used an air compressor and air nibbler to carefully cut an access hole in the floor of the van. My daughters chrysler comes with an access point for fuel pump service. Now my van has one too. The original pump was in the tank. The wires exposed to fuel were chaffed in 5 spots and arcing at the push in connector. The arcing was due to a crimp on a hose clamp rubbing the wire near the push in pump connector. This rubbing may happen due to other stories I've read about where the tank collapsed from vacuum in the tank. Shame on the people who designed this pump, tank and the assembly process. By the way I'm a quality engineer at an engine factory. I expect a fuel pump to wear out -- not short out.

Filed Jul 7, 2012 · Electrical, Fuel system · CA

First of all there is a short located by the steering wheel around the air bag. I thought it was the battery so I changed it and a couple of days later my van would not start. I took it to the ford dealer and they couldn't find the problem, so I took it to an old man that just did electrical problems on automobiles. He said it was a bad wire in the steering column and he said to repair it would cost a lot of money, so he bypassed some wires and I have not had any problems since, but when you open the driver side door, the door chimes, like when you leave the keys in the ignition. He only charged me $75. Also I would be driving and the interior lights would turn on and off by themselves. This has been happening for a long time. Also the ABS warning lights have been on for a while and my mechanic said it is a bad ABS steering box. To replace it would cost around $1000. I have had also the head gasket replaced because the ford dealer could not find what was wrong with it while it was still under warranty. It was idling very rough while stopped at a light, also when in parked. It cost me about $600 to replace it. I took it to pep boys and they found out what was wrong with it. I also had the fuel pump replaced, because it kept shutting off while at the grocery stores and had it towed by aaa 3 times in about a year. Bottom line, I will never buy another ford vehicle while I am alive. They are good for the first couple of years, then they start failing. So sad, because I have been a ford guy for over 35 years.

Filed Feb 23, 2012 · Fuel system · 95,000 miles · CO

Engine light came on, unable to pump gas, gas blow back when attempting to fill, takes several minutes and attempts to fill tank. Have taken it to several shops unable to find problem, engine light claims to be bleeding problem, have dropped tank, changed fill valve, fuel filter, fuel pump, 3 fuel caps and still have issue.

Related recalls

Fuel system, gasoline: deliveryReported June 19, 2000 · 3,000 vehicles affected
What is wrong
Vehicle description: mini vans. These vehicles may have incorrectly fuel line end forms which could result in a lower than specified pull apart force for the installed fuel line connection.
Risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy
Dealers will install a redundant fuel line clip on the fuel supply and return line connections at the rear of the chassis fuel line bundle.

Recall number 00V164000 · Recall details

Fuel system, gasoline: storage: tank assemblyReported November 2, 1999 · 70,116 vehicles affected
What is wrong
Vehicle description: minivans which were originally sold or currently registered in the following hot weather states: alabama, arizona, arkansas, california (10 southern counties), florida, georgia, hawaii, louisiana, mississippi, nevada (clark county only), oklahoma, south carolina and texas, can develop cracks in the fuel tank in the forward strap area of the standard 20 gallon tank due to a combination of factors that are present in certain very hot areas of the country.
Risk
These cracks could result in fuel leakage if they propagate through the wall of the tank.
Remedy
Dealers will install a brace assembly at the strap bolt hole location and replace the tank strap with a revised, longer strap. Dealers will also inspect the tanks for leaks. If a leak exists and is the result of a crack in the fuel tank, the tank will be replaced in addition to the installation of a spacer and longer strap.

Recall number 99V309000 · Recall details

Questions about the Ford Windstar fuel pump

Which Ford Windstar years have fuel pump failure problems?

The model years with the most reports are 1998 (22 complaints), 1995 (11 complaints) and 1999 (7 complaints).

How much does it cost to fix fuel pump failure on the Ford Windstar?

Owners who mentioned a price put the repair at about $1,500 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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