Recall the federal safety agency 15v798, my steps sustained a complete failure. The main shoulder bold broke sending the steps in a free fall. The coach was parked in my driveway at the time. Sent pictures and build sheet to lippert, they insist I take it to a service center. No-one can take the coach for several weeks. Lippert stated they will then order the parts to fix the steps. They offered a $200 credit to new steps but I have to take it to a dealer for the new steps.
The worst 2013 Forest River Cross Country problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
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Recalls 2
Equipment: recreational vehicle/trailer
- What is wrong
- Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
- Risk
- Unstable entry and exit steps increase the risk of injury.
- Remedy
- Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1‑574‑389‑4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1‑574‑537‑8900.
Recall number 15V798000 · Recall details
Equipment: recreational vehicle/trailer
- What is wrong
- Forest River Inc. (Forest River) is recalling certain model year 2013-2014 Georgetown, Sunseeker, Forester, Cross Country, Pathfinder, Cardinal, Blue Ridge, Cedar Creek, and Brookstone recreational vehicles manufactured March 11, 2013, through April 26, 2013 and equipped with certain Frigidaire Convection Microwave models CFMV152CLB and CFMV154CLS. The microwave may start on it's own and begin heating when unattended.
- Risk
- If the microwave starts on its own and there are contents inside, a fire could result.
- Remedy
- Forest River will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began in February 2015. Owners may contact Forest River customer service at 1‑800‑353‑7383.
Recall number 14V449000 · Recall details
What 2013 Forest River Cross Country owners say
Most recent owner complaints, unedited.
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Other model years
2013
Questions about the 2013 Forest River Cross Country
Is the 2013 Forest River Cross Country reliable?
Owners have filed 1 complaint about the 2013 Forest River Cross Country, close to a typical Cross Country model year.
What is the most common problem with the 2013 Forest River Cross Country?
There are not enough complaints to tell.
How many recalls does the 2013 Forest River Cross Country have?
2 recalls, covering equipment.
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