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2007-2015 Coachmen Aurora, Coachmen Encounter and others recall: recreational vehicle/trailer

Forest River, Inc. reported this safety recall on November 25, 2015. It covers about 9,687 vehicles.

vehicles affected
9,687
reported
Nov 25, 2015
owners notified
Mar 3, 2016

Equipment: recreational vehicle/trailer

What is wrong
Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Risk
Unstable entry and exit steps increase the risk of injury.
Remedy
Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1‑574‑389‑4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1‑574‑537‑8900.

Recall number 15V798000

Affected vehicles

Questions about recall 15V798000

Is there a recall on the 2007-2015 Coachmen Aurora, Coachmen Encounter and others recreational vehicle/trailer?

Yes. Recall 15V798000, reported on November 25, 2015, covers about 9,687 vehicles.

What is the fix for recall 15V798000?

Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1‑574‑389‑4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1‑574‑537‑8900.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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