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2011 Four Winds Serrano problems

The most common problem on the 2011 Four Winds Serrano is windows, wipers and visibility. Its complaint count is close to a typical Serrano model year.

Typical yearClose to a typical year
Owner complaints
2
Recalls
2
Service bulletins
1
Worst area
Visibility

The worst 2011 Four Winds Serrano problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Visibility
    2

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Visibility
    2

Recalls 2

Electrical systemReported October 23, 2015 · 503 vehicles affected
What is wrong
Thor Motor Coach (TMC) is recalling certain model year 2009-2011 Four Winds Hurricane and Windsport, 2009-2010 Four Winds Mandalay, 2010 Four Winds Magellan, and 2010-2011 Four Winds Serrano motorhomes manufactured May 2, 2009, to September 1, 2010. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
Risk
As the transfer switch fails, it may overheat, increasing the risk of a fire.
Remedy
TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on November 23, 2015. Owners may contact Thor customer service at 1‑877‑855‑2867. Thor's number for this recall is RC000106.

Recall number 15V698000 · Recall details

Equipment: recreational vehicle/trailerReported November 16, 2010 · 3,488 vehicles affected
What is wrong
Tmc is recalling certain model year 2004-2011 damon and four winds recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
Risk
The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak, may not shut-off in sufficient time to prevent a fire.
Remedy
Tmc is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional nformation. The recall began on january 12, 2011. Owners may contact norcold at 1‑800‑767‑9101 or thor motor coach at 1‑877‑855‑2867.

Recall number 10V563000 · Recall details

See all 2 recalls for the 2011 Four Winds Serrano

Technical service bulletins for the 2011 Four Winds Serrano 1

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

What 2011 Four Winds Serrano owners say

Most recent owner complaints, unedited.

Filed May 8, 2013 · Visibility · 5,700 miles · CO

While driving in florida after purchasing the rv, I ran into a light rainstorm. The windshield wipers were in intermittent mode and stopped working after a few minutes of operation. I couldn't get the wipers to work unless I put them in "fast" mode. After the rain stopped we drove for about an hour and ran into another rain shower. The wipers started working again in intermittent mode when we ran into another rain shower. Within two or three minutes, they stopped working except in "fast" mode. A service technician at a camping world service center said he heard about this problem and believed water was leaking in around the wiper mounting point on the coach and causing a short in the motor mechanism.

Filed Dec 30, 2012 · Visibility · 1,200 miles · PA

While driving in a light rain with the windshield wipers in pulse mode, they stopped working. Was not able to get working except in high speed mode. After stopping in rest area for approximately 20 minutes, they began to work again until back on the road. After approximately 15 minutes they quite again except in high speed mode. The problem also occurred in october 2011 during trip to east coast. On june 25, 2012 at 6,345 miltes took rv to workhorse warranty center for repair. Wiper module and motor was replaced. On trip to florida the first of november 2012, they again stopped working except for the high speed mode at the first sign of rain. Have talked to other owners of rvs with workhorse chassis and they are also having to same problems.

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Other model years

20102011

Questions about the 2011 Four Winds Serrano

Is the 2011 Four Winds Serrano reliable?

Owners have filed 2 complaints about the 2011 Four Winds Serrano, close to a typical Serrano model year.

What is the most common problem with the 2011 Four Winds Serrano?

Windows, wipers and visibility, with 2 complaints.

How many recalls does the 2011 Four Winds Serrano have?

2 recalls, covering electrical system and equipment.

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