2025 Genesis GV70 problems

Filed Nov 9, 2026 · Lights · FL

What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed is the passenger-side rear inner (liftgate-mounted) upper and lower taillight lenses. Yes, the damaged assembly remains on the vehicle and is available for inspection. We also recovered and retained the projected 2x1-inch plastic fragment, which shows a clean fracture line without the spiderwebbing or impact crater typical of an outside strike. How was your safety or the safety of others put at risk? Safety was compromised by the sudden explosion and forceful projection of sharp plastic debris from a stationary vehicle. The vehicle was in drive but completely standing still inside a parking lot when the lens shattered with enough force to launch a 2x1-inch fragment roughly 20 feet away. Because this happened in a public parking lot where people walk, any nearby pedestrians or bystanders could have been struck and injured by the sharp flying plastic shards. Has the problem been reproduced or confirmed by a dealer or independent service center? No, the problem has not yet been confirmed by a dealer or independent service center. The incident was a sudden, spontaneous failure of the plastic housing. It cannot be actively reproduced, but the physical damage to the assembly is permanently visible on the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle has not yet been inspected by any outside parties. This report is being filed following the incident to create an official safety record as repairs and dealership evaluations are being requested. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were absolutely no warning lamps, error messages, or prior symptoms. The vehicle was completely stationary in drive within a parking lot when the lens suddenly failed with a loud bang.

Filed Oct 27, 2026 · Electrical, Transmission · MO

I believe my transmission is slipping. I had four events within the last 3-4 weeks. 1) after my car was running for 30 minutes, I started to slowing go up a hill from a stopped position. The car accelerated on its own and I had to slam on the breaks. I was very scarred. I did not see a warning light in dash. 2) I was pulling away from a stopped position after my car was running for 15 minutes. The car would not move and the RPMs went up to four. After five seconds, the car finally moved. 3) the car would barely accelerate after first starting it. After driving a mile, I pulled over and restarted the car. This was the only time I saw the “a” warning light go to “yellow”. 4) after driving a while, the infotainment system went black and the radio volume increased to max. I could not turn the volume down even with the manual controls. After 10 minutes the screen came back but I still didn’t have control of the volume. I pulled over and restarted the car and it fixed the problem. Today, XXX, I went to the dealer (Genesis of [XXX]) and told them all of the above and how scared I was with the acceleration. They set up an appointment for two weeks from now and said it was safe to drive. I do not feel safe driving the car. It is a 2025 Genesis GV70 and under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 27, 2026 · Acceleration, Brakes · NJ · crash

On XXX, at approximately 10:14 AM, my husband, [XXX], was backing our 2025 Genesis GV70 3.5T Sport out of our garage at [XXX]. He states that the gas pedal felt stuck and that he could not get his foot off the accelerator. The vehicle accelerated in reverse across our driveway, struck our mailbox, crossed the street, struck a Comcast cable box, crossed the grass between two homes, struck landscaping shrubs, and finally struck a tree in a wooded area, where it came to rest (Ocean Township Police Report #XXX my husband's statement that the pedal felt stuck is recorded in that report). Fortunately, no one was injured. There was property damage to the mailbox, the cable box, and a neighbor's landscaping. I requested an investigation from Genesis Motor America (Case #XXX). Genesis inspected the vehicle and downloaded its event data. Its final determination (XXX) states that the data shows the accelerator was fully depressed before the collision and the brake was applied 0.5 seconds before impact at 26 mph, and concludes the accident was not caused by a defect. I am filing this complaint because the determination does not address two safety questions: 1. **The unintended acceleration itself.** My husband's consistent account — given to police at the scene — is that the pedal felt stuck and he could not remove his foot from it. A post-accident inspection finding the pedals working normally does not explain this event. 2. **The reverse automatic braking system.** This vehicle is equipped with Reverse Parking Collision-Avoidance Assist, which is designed to warn and brake when reversing toward objects at parking speed. The event began at parking speed, in our driveway, with our mailbox directly behind the vehicle. Genesis's determination does not mention this system at all — not whether it was active, not whether it detected anything, and not why it never warned or braked. # XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 6, 2026 · Electrical, Engine · GA

While driving and making a turn or stop and go the vehicle will not accelerate when peddle is pressed it will go about 20mph go into limp mode until you can get to a safe place to shut off engine and restart vehicle; The vehicle is at the Dealer now waiting on diagnostics report, No warning lights or code messages showing, Auto is Dangerous to my family and other drivers this happen approximately 4 times since I own this vehicle just purchased 8/4/2026 19000 miles Under manufacturer warranty

Filed Sep 10, 2026 · Engine · NY

As I’m getting on XXX south my dashboard starts to blackout on and off and the next thing, my vehicle shutdown. Luckily I was in traffic at a slow speed. It was very scary, I turned the engine back on and continued home to [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 7, 2026 · Driver assistance · FL

The instrument cluster display intermittently showed a number components in alarm state such as lane departure, collision warning, blind spot warning, ABS while driving and while parked then seemed to clear and go back to normal . There was no indication of a problem wi09th steering or braking.

Filed Sep 4, 2026 · Electrical · TX

Had the update on the cluster, the infotainment system with go black or lag at random times

Filed Sep 3, 2026 · Electrical, Steering · CT

Vehicle has physically and forcibly moved both forward and backward, on its own, after being placed in Park and the engine turned off — including after occupants have exited the vehicle. This movement has struck the driver and two minor children on multiple separate occasions, as well as nearby curbs and objects, without physical injury. No warning lamps or dashboard messages appeared before or during these incidents. Because the movement occurs after occupants have exited the vehicle, it is unknown how many additional times this may have occurred unobserved. Dealer states it was unable to duplicate this condition during a test drive. During this same visit, the right front CV axle was found to be leaking grease and had lost lubricant, and required full replacement. Both front horns were also found inoperable/defective due to internal short and were replaced. Neither of these conditions had been previously reported as faulty prior to this visit. Separately, this vehicle has experienced a steering column defect. At approximately 9,000 miles, a steering wheel squeak was reported and a dust cover was replaced. During that same earlier visit, an intermittent loss of acceleration was also reported; the dealer was unable to duplicate this concern and documented the vehicle as “operating as designed.” Weeks after that visit, a knocking noise developed in the steering column. At approximately 10,000 miles, a technician found a structural through-bolt in the steering column not torqued to manufacturer specification and corrected it. Dealer advised in writing that this defect was likely present at the time of manufacture. The vehicle has been taken to an authorized dealer on multiple occasions for these concerns. The owner has repeatedly requested, in writing, a detailed explanation of what was diagnosed, what was repaired, and the underlying cause of the movement, the axle failure, and the horn failure, and has not received a substantive written response as of this filing

Filed Aug 28, 2026 · Driver assistance · NJ · crash

On XXX, I was taking my Genesis GV70 out of the garage, while going reverse the car would not stop, the car’s reverse parking collision-avoidance assist did not work, the car continued by going over my mailbox, crossed the street, went over a cable box, went up the hill and stopped by taking a tree out of the ground. The car was pronounced total loss by Geico. Geico’s claim # XXX. The car is now at Copart, phone # [XXX], [XXX], lot # XXX. I have opened up a case with Genesis to have the car inspected by a professional to find out malfunctioning of the rear collision avoidance assist. I had to pressure Genesis to hire a professional to inspect the car but they are taking an enormous amount of time to get back to me with an explanation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 23, 2026 · Driver assistance, Steering · CT

This supplements my prior complaint, ODI #11751961, for the same vehicle. Following that complaint, an authorized dealer performed front camera and front radar ADAS calibration on 7/21/2026 and returned the vehicle as operating as designed; the manufacturer's representative confirmed in writing on 7/22/2026 that the camera had been within specification. On 7/23/2026, approximately 1:21–1:35 PM, driving in the left lane of a divided parkway with a concrete median barrier, with HDA2 and Lane Following Assist both active and indicating green, the steering wheel turned the vehicle toward the concrete barrier at least seven times, requiring manual correction each time. This occurred both with a lead vehicle approximately 4 seconds ahead and with no vehicle within more than 10 seconds ahead. Earlier the same day, driving the opposite direction with both systems active and green, the vehicle applied hard automatic braking twice with no vehicle within more than 10 seconds ahead (traffic present only in the adjacent lane); I had to manually accelerate because a following vehicle was close behind. My original complaint reported the automatic braking failing to activate; the system now also activates falsely. Additionally, the hands-on-wheel warning repeatedly illuminated while my hands were on the wheel, taking approximately 30 seconds to detect them. I have stopped driving the vehicle. The manufacturer was notified in writing the same day, and a second repair visit is being arranged. No crash or injury has occurred.