The worst 2018 Glaval Bus Commute problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 6
Structure: emergency: escape/egress/exit
- What is wrong
- Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
- Remedy
- Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1‑800‑748‑3440. Forest River's number for this recall is 05-1115.
Recall number 19V824000 · Recall details
Equipment adaptive/mobility
- What is wrong
- Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
- Risk
- If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
- Remedy
- Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1‑800‑322‑2884. Forest River's number for this recall is 51-0852.
Recall number 18V640000 · Recall details
Seat belts
- What is wrong
- Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the passenger's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.
- Risk
- If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
- Remedy
- Forest River will notify owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on August 20, 2018. Owners may contact Forest River customer service at 1‑574‑343‑5167. Forest River's number for this recall is 35-0751. Note: This recall supersedes 18V376.
Recall number 18V481000 · Recall details
Seat belts
- What is wrong
- Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the driver's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.
- Risk
- If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
- Remedy
- Forest River has notified owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on July 2, 2018. Owners may contact Forest River customer service at 1‑574‑343‑5167. Forest River's number for this recall is 35-0751.
Recall number 18V376000 · Recall details
Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axle
- What is wrong
- Forest River, Inc. (Forest River) is recalling certain 2018 Forest River Rockport, Elkhart Coach ECE4 and Glaval Bus Commute, and 2018-2019 Starcraft Bus Allstar, Allstar MVP, Senator II and Senator II MVP transit buses. The U-bolts on the rear axle that hold the leaf spring and rear axle together may have been insufficiently tightened.
- Risk
- The loose U-bolts may further loosen or break allowing the axle to separate and cause a loss of control, increasing the risk of a crash.
- Remedy
- Forest River has notified owners, and dealers will inspect the tightness of the U-bolt, replacing or tightening the U-bolt as necessary, free of charge. The recall began June 27, 2018. Owners may contact Rockport customer service at 1‑888‑711‑1600, Glaval customer service at 1‑800‑445‑2825, Starcraft customer service at 1‑800‑348‑7440, and Elkhart customer service at 1-866- 478-7652. Forest River's number for this recall is 51-0752.
Recall number 18V366000 · Recall details
Exterior lighting: hazard flashing warning lights
- What is wrong
- Forest River, Inc. (Forest River) is recalling certain 2018 Glaval Bus Commute transit buses built on a 2018 Ford Transit van chassis. The hazard lights on these vehicles may not illuminate or flash when the ignition is turned off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- If the hazard lights do not function when the ignition is off, the stopped vehicle may have reduced visibility, increasing the risk of a crash.
- Remedy
- Forest River will notify owners, and dealers will wire the hazard warning signal flashers into their programmable relay power centers, free of charge. The recall began on March 2, 2018. Owners may contact Forest River customer service at 1‑574‑343‑5111. Forest River's number for this recall is 35-0649.
Recall number 18V136000 · Recall details
Technical service bulletins for the 2018 Glaval Bus Commute 1
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
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Questions about the 2018 Glaval Bus Commute
Is the 2018 Glaval Bus Commute reliable?
Owners have filed 0 complaints about the 2018 Glaval Bus Commute.
What is the most common problem with the 2018 Glaval Bus Commute?
There are not enough complaints to tell.
How many recalls does the 2018 Glaval Bus Commute have?
6 recalls, covering structure, equipment adaptive/mobility and seat belts.
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