Check a VIN

2018-2019 Glaval Bus Apollo, Glaval Bus Commute and others recall: escape/egress/exit

Forest River, Inc. reported this safety recall on November 18, 2019. It covers about 356 vehicles.

vehicles affected
356
reported
Nov 18, 2019
owners notified
Dec 10, 2019

Structure: emergency: escape/egress/exit

What is wrong
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy
Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1‑800‑748‑3440. Forest River's number for this recall is 05-1115.

Recall number 19V824000

Affected vehicles

Questions about recall 19V824000

Is there a recall on the 2018-2019 Glaval Bus Apollo, Glaval Bus Commute and others escape/egress/exit?

Yes. Recall 19V824000, reported on November 18, 2019, covers about 356 vehicles.

What is the fix for recall 19V824000?

Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1‑800‑748‑3440. Forest River's number for this recall is 05-1115.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Glaval Bus Apollo?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history