2019 Glaval Bus Entourage Problems: 0 Complaints, 3 Recalls

The worst 2019 Glaval Bus Entourage problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Tap a problem to see which part fails, at what mileage and in which other years.

Structure: emergency: escape/egress/exitReported November 18, 2019 · 356 vehicles affected

What is wrong: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy: Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1‑800‑748‑3440. Forest River's number for this recall is 05-1115.

Recall number 19V824000 · Recall details

Seat belts: front: retractorReported July 24, 2019 · 951 vehicles affected

What is wrong: Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Concorde II, Entourage, Legacy, Primetime, Universal, Commute, Startrans Candidate II, P/S2, Senator II, Senator II HD, Senator II MPV, and MFSAB buses. The driver's upper seat belt restraint and bottom retractor anchor bolts may not have been fully tightened during manufacturing, and, as a result, the bolts may loosen.
Risk: If the bolts loosen, the seat belt assembly may fail to restrain the occupant in the event of a crash, increasing their risk of injury.
Remedy: Forest River will notify owners, and dealers will inspect and correct the tightness of the affected bolts, free of charge. The recall began August 27, 2019. Owners may contact Forest River at 1‑800‑348‑7440. Forest River's number for this recall is 05-1061.

Recall number 19V542000 · Recall details

EngineReported January 22, 2019 · 11 vehicles affected

What is wrong: Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Entourage motorhomes and 2017-2018 Berkshire Coach Ultra motorhomes built on a Ford chassis and equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage to the connector, which can result in an electrical short.
Risk: Prolonged corrosion of the connector may cause a resistive short, overheating or melting the wiring and increasing the risk of a fire.
Remedy: Forest River has notified owners, and Ford dealers will inspect the block heater cable and replace it if damage is found. If no damage is found, the terminal connector will be packed with grease and reconnected. The repairs will be performed free of charge. The recall began on February 6, 2019. Owners may contact Forest River customer service at 1‑574‑343‑5111 or Ford customer service at 1‑866‑436‑7332. Forest River's number for this recall is 51-0940.

Recall number 19V048000 · Recall details

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

Is the 2019 Glaval Bus Entourage reliable?

Owners have filed 0 complaints about the 2019 Glaval Bus Entourage.

What is the most common problem with the 2019 Glaval Bus Entourage?

There are not enough complaints to tell.

How many recalls does the 2019 Glaval Bus Entourage have?

3 recalls, covering structure, seat belts and engine.

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