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2017-2019 Forest River Berkshire and Glaval Bus Entourage recall: engine

Forest River, Inc. reported this safety recall on January 22, 2019. It covers about 11 vehicles.

vehicles affected
11
reported
Jan 22, 2019
owners notified
Feb 6, 2019
related complaints
1

Engine

What is wrong
Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Entourage motorhomes and 2017-2018 Berkshire Coach Ultra motorhomes built on a Ford chassis and equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage to the connector, which can result in an electrical short.
Risk
Prolonged corrosion of the connector may cause a resistive short, overheating or melting the wiring and increasing the risk of a fire.
Remedy
Forest River has notified owners, and Ford dealers will inspect the block heater cable and replace it if damage is found. If no damage is found, the terminal connector will be packed with grease and reconnected. The repairs will be performed free of charge. The recall began on February 6, 2019. Owners may contact Forest River customer service at 1‑574‑343‑5111 or Ford customer service at 1‑866‑436‑7332. Forest River's number for this recall is 51-0940.

Recall number 19V048000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about engine problems.

2017 Forest River Berkshire2018 Forest River Berkshire2019 Glaval Bus Entourage

Questions about recall 19V048000

Is there a recall on the 2017-2019 Forest River Berkshire and Glaval Bus Entourage engine?

Yes. Recall 19V048000, reported on January 22, 2019, covers about 11 vehicles.

What is the fix for recall 19V048000?

Forest River has notified owners, and Ford dealers will inspect the block heater cable and replace it if damage is found. If no damage is found, the terminal connector will be packed with grease and reconnected. The repairs will be performed free of charge. The recall began on February 6, 2019. Owners may contact Forest River customer service at 1‑574‑343‑5111 or Ford customer service at 1‑866‑436‑7332. Forest River's number for this recall is 51-0940.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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