In september 2014, recall #14187 was preformed and repair on my vehicle. However now is september of 2015, while driving my vehicle, the service airbag light started coming on. Took to dealership to look at under air bag light special coverage and was told it was not covered. Issue for the service airbag light I was told is due to the front seat belt retractor on the driver side. Call gm to complain. Was told original recall was repaired. It seems that this is still an issue even after the recall was done. Now it is the seat belt retractor instead of the tensioner.
2009 GMC Acadia: seat belt won't latch or retract
8 of the 331 complaints about the 2009 GMC Acadia describe seat belt won't latch or retract.
- owner complaints
- 8
- of this car's complaints
- 2%
- typical mileage
- 87,500
- recalls
- 3
Seat belt won't latch or retract by model year
- 20241
- 20231
- 20224
- 20202
- 20192
- 20182
- 20174
- 20161
- 20157
- 20141
- 20131
- 20124
- 20114
- 20101
- 20098
- 20084
What owners say
Tl* the contact owns a 2009 gmc acadia. The contact stated that the second row rear driver side seat belt failed to latch in place without warning. The vehicle was not diagnosed or repaired. In addition, while making a left at approximately 15 MPH, the steering wheel seized without warning. The vehicle was taken to a dealer, where it was diagnosed that the steering pump, steering gear, the front struts, and the driver and passenger side front axles needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in the federal safety agency campaign number: 10v375000 (seat belts). The failure mileage was 120,800.
Tl* the contact owns a 2009 gmc acadia. While her child was seated in the rear passenger seat, the contact could not unlatch the rear seat belt restraint. After many failed attempts, the seat belt began to tighten across the child causing him to become pressed up against the seat and unable to move his chest. The child began to lose oxygen, which prompted the contact to cut the seat belt from the child. The contact received a recall notice for the federal safety agency campaign number: 14v266000 (seat belts); however, the dealer stated that the failure she experienced was not identical to the one listed in the recall. The manufacturer was notified. The approximate failure mileage was 30,000.
Driver side tensioner assembly, part number 19300368, broke from main wire meshing harness, exposing the retractor belt anchor plate to be free and lose. The end bracket of this 3 point seat belt is not properly secured to the main driver seat because of part number 19300368 braking apart. Seat belt is now a 2 point harness with the seat belt tongue clipping on the buckle on my right hip area and the pillar loop or seat belt adjuster as the other hard point, located above the left shoulder area. Other seat belt issue is located in the second row seat, passenger side. Part number is 19257112 belt kit, left side area of the seat which is near the left hip area. The plastic component which covers the buckle prevents the tongue, connected to the main harness, from releasing when pushing the quick release red color button. Had to brake the plastic cover from the buckle in order to release the tongue freely.
This is in regards to the center row, middle seat belt. My 9 year old was sitting in this seat using the seat belt. I was driving down a hill at roughly 40 MPH when the light at the bottom changed so I stopped. My son was leaning a little forward and the seat belt locked up. I told him to lean back and it should unlock. But it did not, it kept clicking like when using a seat belt for a car seat. At which point he became stuck up against the seat and couldn't move his chest. He started panicking so I had to pull over to assist him. I unbuckled the seat belt and let it go in and it locked, completely inside the seat. After pushing in what little slack there was I got it to release and was able to pull it out, but only about 6 inches and then it locked again. I then had to move my child to another seat while on the side of a busy road. The seat belt has remained locked in this position for about 3 weeks. I took the car in last week for an oil change and the recall on the airbags so I asked if they could look at this too. They misquoted us on the price and then proceeded to tell me the only way to fix it was to take the whole seat apart and it would cost roughly $400.00 and insisted there would be no way for this to be for a recall, as they didn't see it as a safety concern. I have to adamantly disagree. A seat belt locking and not locking could be a very dangerous thing in an accident, or even in a sudden stop.
The second row seat belts that were listed on the federal safety agency website for a recall. The dealer bergstron gmc of appleton, wisconsin says the vehicle does not have a recall for this. The seat belts get jammed when the seat is lowered. One seatbelt connector is broken, and the seat is tearing from the belt connectors. The connectors still get jammed in the seat and are not accessible without having to re lower the seats and fumble with the belt connector. At least one of the connector is exposed with no plastic.
Vehicle was north bound on sc hwy 101, 1-mile south of sc hwy 414. Crossed south bound lane into shoulder of the road- on into small brush and trees. Driver side undercarriage was torn away, with tire/wheel/hub 50 feet behind vehicle, shock/coil spring 20 feet behind and left of vehicle. Driver door window completely shattered with door hinges torn away. Windshield shattered on driver side. Seat belt locked driver firmly in seat. Air bags did not deploy! Had just received an "on-star" e-mail check list on 2-24-2014 in which the air bag system was checked in green which indicated it was functional-ok! This is horrifying when safety devices turn out to be non functioning un-safety devices! This SUV was maintained properly in every aspect possible, and would have been considered in excellent condition for the year and mileage.
As per dealer SUV needs a new steering rack and a new steering pump, seatbelt retractor not functioning so airbag not working-to fix items approx $2000 this is a 2009 with 75000 miles and should not need this type of repair.
Service bulletins that may apply
- This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
- This service bulletin provides information on availability for a seat belt extender.
- This preliminary information communication provides information to the technician about vehicles with...
- This informational bulletin provides information to advise dealers about seat belt buckles not operating...
- Summary to be provided on a future date.
- This informational bulletin provides information on availability for the seat belt extender.
- This technical bulletin provides a revision of 05-09-40-002F to add the 2013-2014 model years.
- This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command...
Related recalls
Seat belts
- What is wrong
- General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
- Risk
- If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
- Remedy
- General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1‑800‑222‑1020 (Chevrolet), 1‑800‑521‑7300 (Buick), 1‑800‑462‑8782 (GMC), 1‑800‑553‑6000 (Saturn). General Motors recall number for this campaign is 14187.
Recall number 14V266000 · Recall details
Seat belts
- What is wrong
- General motors is recalling certain model year 2009-2010 chevrolet traverse, buick enclave, gmc acadia, and saturn outlook vehicles. The second row seat side trim shield restricts the upward rotation of the safety belt buckle when the seat back is returned to a seating position after being folded flat. If the buckle contacts the seat frame, additional effort is required to return the seat to a seating position. If sufficient force is applied, the buckle cover could be pushed down the strap, exposing and partially depressing the red release button.
- Risk
- The safety belt may not restrain the occupant as intended during a crash, increasing the risk of injury to the seat occupant.
- Remedy
- Dealers will modify the second row seat side trim shields. If a safety belt buckle is damaged, dealers will replace it free of charge. The safety recall began on august 18, 2010. Owners may contact chevrolet at 1‑800‑630‑2438, buick at 1‑866‑608‑8080, gmc at 1‑866‑996‑9463, and saturn at 1‑800‑972‑8876, or at the owner center at www.gmownercenter.com.
Recall number 10V375000 · Recall details
Seat belts: rear/other: buckle assembly
- What is wrong
- Gm is recalling 16,667 my 2009 buick enclave, chevrolet traverse, gmc acadia, and saturn outlook vehicles for failing to conform with the requirements of federal motor vehicle safety standard no. 209, 'seat belt assemblies.' these vehicles may have been built with a safety belt buckle in the second or third row that is missing a rivet.
- Risk
- In a vehicle crash, if the rivet is missing, the buckle may separate from the mounting strap, increasing the risk of injury to the passenger.
- Remedy
- Dealers will inspect the safety belt buckles in the second and third rows, and replace them if necessary. The recall began on november 26, 2008. Owners may contact buick at 1‑866‑608‑8080; chevrolet at 1‑800‑630‑2438; gmc at 1‑866‑996‑9463; saturn at 1‑800‑972‑8876; or through their website at http://www.gmownercenter.com .
Recall number 08V615000 · Recall details
Questions about the 2009 GMC Acadia seat belt
Is seat belt won't latch or retract a common problem on the 2009 GMC Acadia?
8 of 331 owner complaints about the 2009 GMC Acadia (2%) mention seat belt won't latch or retract. The model year with the most reports is 2009.
Is there a recall or service bulletin for this on the 2009 GMC Acadia?
There are 3 recalls and 11 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2009 GMC Acadia
Check engine light 36Headlights 35Power steering loss 27Loss of power 21Transmission failure 20Engine failure 12Slipping 12Stalling 12Steering lock-up 9Whining noise 9Jerking 8Misfire 8Won't shift 7Airbag light 6Won't start 6Adaptive cruise 5Overheating 5
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