2015 GMC Acadia: seat belt won't latch or retract

7 of the 243 complaints about the 2015 GMC Acadia describe seat belt won't latch or retract.

owner complaints: 7
of this car's complaints: 3%
recalls: 0

Is there a fix? 6 service bulletins cover this area of the car. See below

Seat belt won't latch or retract by model year

2024
1
2023
1
2022
4
2020
2
2019
2
2018
2
2017
4
2016
1
2015
7
2014
1
2013
1
2012
4
2011
4
2010
1
2009
8
2008
4

What owners say

Filed Jul 8, 2026 · Seat belts · NC

the flexible steel cable connecting the seat belt to the seat separated and broke resulting in no way to use the seatbelt/connecting the seat belt to the connector on the seat.

Filed Jun 10, 2026 · Seat belts · VA

Drivers side seat belt broke where it connects to floor part. Cable broke. Never have had this to happen in my life!!!

Filed May 18, 2026 · Seat belts · 178,600 miles · VA

The contact owns a 2015 GMC Acadia. The contact stated that while parked he observed the drivers seat belt that the braided steal cable was broken and the seat belt clasp was barley hanging on. The vehicle was taken to an independent mechanic where it was diagnosed that the drivers seat belt was broke and was hanging off and needed to be replaced. The manufacturer was notified of the failure. The failure was 178,600.

Filed Jan 22, 2024 · Airbags, Seat belts · NC · crash

Was in a car accident in my Acadia. Someone hit me going 55 miles an hour on my front passenger side. My airbag never deployed and my seat belt did not lock causing me to fly around. I didn’t see a recall for either of those things

Filed May 18, 2022 · Seat belts · PA

The left outer seat belt cable broke when I tried to fasten it. I took to my dealership to have them inspect it. The only thing they seem to be concerned about was having to pay for the repair. I had it repaired it is the law in pa to wear a seat belt. I also contacted gmc but they didn't seem too concerned. I have the part that broke a the repair order and pictures.

Filed Jul 4, 2019 · Seat belts · 50,000 miles · MO

Passenger front seat belt keeps locking without reason.. Each time my passenger moves it shortens up and locks until you have to unhook and pull seat belt out to extend for comfort.

Filed Oct 26, 2015 · Seat belts · 1,500 miles · NC · 1 injury

On october 8, 2015, our family was driving on I-85 near huntersville, nc. We were in our 2015 gmc acadia, which we'd bought new in august. We were in steady, moving traffic. The cabin was quiet; I was driving, my wife was in the passenger seat, and our two children (ages 9 and 7) were in the second row captain's chairs. Both children were watching their ipads. Suddenly we heard what sounded like a pistol being fired inside the cabin, followed instantly by our 7 yr old son ('son') screaming and yelling, 'it hurts, it hurts.' my wife and I both turned around and saw son clutching his lower back. I negotiated the car to the shoulder and saw that the entire housing/casing of his seatbelt buckle had spontaneously exploded. The buckle wouldn't unlatch, but my wife got him out of the seat and examined him. He had a puncture/gash in his lower back, where some of the shrapnel had hit him. We found both plastic and metal shards in the car. To give you an idea of the force the explosion caused, there was also a 2-4 inch hole in the interior door's paneling. Online research suggests that a pretensioner may have malfunctioned; a gmc service manager stated that the second-row captain chair should not have a pretensioner.