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2019 GMC Acadia: stuck in gear or won't shift

6 of the 389 complaints about the 2019 GMC Acadia describe stuck in gear or won't shift.

owner complaints
6
of this car's complaints
2%
recalls
1
Is there a fix? There is 1 recall and 55 service bulletins for this area of the car. See below

Stuck in gear or won't shift by model year

What owners say

Filed Dec 17, 2025 · MO

Won't shift into park alert came on. Vehicle wouldn't shift into park. Danger of vehicle roll off? Took to GM dealer who replaced GM part 13545094 transmission controller aka shifter assembly. It is believed this defect was detected and recalled on 2018 GMC Acadia models. My 2019 was made in 2018. In service date 10/04/18.

Filed May 26, 2024 · MO

My vehicle didn't shift into park all the way or the ADAS didn't register it. I would have to hit it quite hard with my palm to make it register. This happened for 3 months straight and finally stopped as sudden as it started. I tried to report it to GMC and was told there wasn't such an issue.

Filed Mar 21, 2024 · PA

Shift to park issue. Car will not go into park. Car will not shut off. Sometimes shifting back and forth or jiggling the shifter will work. Dealer replaced shifter assembly at a cost to me of $777. This was done last week. So far so good, but GMC knew about this problem for quite a while.

Filed Feb 8, 2024 · Engine · WI

My 2019 GMC Acacia SLT would not go into park to allow me to shut off my vehicle. It ran for over an hour before it finally went into park. This was dangerous as I had a young child to pick up in a busy part of town and I had to leave it running to try to get help. With a 3 year old child this was crazy. This is not the first time it has done this. My car had a recall and whomever fixed it didn’t do it. I feel this needs to be fixed properly now.

Filed Jan 23, 2023 · Transmission · CA

Vehicle will not shift to park. Have to engage the parking brake to ensure vehicle will not roll away after shifting to park. Becuase the vehicle isn't actually shifting into park l, the vehicle will not shut off which drains the battery and leads to being unable to turnover the engine.

Filed Jan 20, 2023 · Brakes, Transmission · OH

My car would not shift into park. The indicator in the center console would say that it was in park, but when I would shut it car off I would get a warning on the dash that said that I needed to shit to park. I started chocking the tires when I parked out of fear of the car rolling away or run over somebody. My wife would not always chock the tires. I took the car to the dealer today and they confirmed my issue. The dealer replaced a part on the transmission. The dealer has my old part. It cost me over $400.00 to repair. The dealer and manufacturer are aware of similar circumstances with this model. I started having issues two months ago without warning and the problem got steadily got worse. The car has 43300 miles on it. I have owned it since new. It has never been in any accidents.

Service bulletins that may apply

Related recalls

Power train: automatic transmissionReported October 29, 2020 · 194,105 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1‑888‑988‑7267, Buick Customer service at 1‑866‑608‑8080, Chevrolet customer service at 1‑800‑222‑1020 or Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is N202313440.

Recall number 20V668000 · Recall details

Questions about the 2019 GMC Acadia won't shift

Is stuck in gear or won't shift a common problem on the 2019 GMC Acadia?

6 of 389 owner complaints about the 2019 GMC Acadia (2%) mention stuck in gear or won't shift. The model year with the most reports is 2008.

Is there a recall or service bulletin for this on the 2019 GMC Acadia?

There is 1 recall and 55 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2019 GMC Acadia

Check engine light 24Battery drain 19Headlights 9Transmission failure 8Jerking 7Slipping 6Stalling 6Overheating 5Won't start 5

All model years of the GMC Acadia

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