My 2021 GMC Acadia that has 63,768 miles on it was idling Wednesday 9/30 when it died and would not start back we had to have it towed to a shop to get it checked out and it was throwing the P023F code for the fuel pump control module that has a recall bulletin for the same thing make model problem and under their 80,000 miles but recall not on my vin number and GM is refusing to pay for it. It's going to cost me 937.27 to get it fixed.
GMC Acadia fuel pump problems
61 of the 5,598 owner complaints about the GMC Acadia describe fuel pump failure, most of them for the 2021 model year.
- owner complaints
- 61
- worst model year
- 2021
- typical repair cost reported
- $1,000
- typical mileage
- 60,000
Is there a fix? There are 4 recalls for this area of the car. See below
By model year
Often reported together
Stalling 19Check engine light 13Won't start 12Loss of power 7Misfire 4Fuel gauge 3Engine failure 3Transmission failure 2
Trouble codes mentioned
P023F 4
What owners say
The contact owns a 2018 GMC Acadia. The contact stated that while driving at an undisclosed speed, the power steering message was displayed, and the check engine warning light illuminated. In addition, the temperature gauge remained at zero. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, where it was diagnosed with a failed high-pressure fuel pump. The contact was informed that the high-pressure fuel pump needed to be replaced. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was contacted by phone and made aware of the failure. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 112,300.
2020 GMC Acadia bucks/hesitates when I take off or slow down and speed back up. Mechanic looked at it can see engine is having random misfires. We have tried plugs, transmission fluid, looked at everything we could think of. The condition improves if I put into AWD but still exists and worsens for a period of time after it shifts back into FWD mode. My mechanic has done a lot of research and found that one possible issue was a stretched timing chain but since it is out of warranty I just couldn't afford to have them tear it down it is an enormous job to see if that was the issue. It also lines up with other known issues like the auto stop issues and possibly a fuel pump issue. I have seen many people complaining online about this particular issue but not many on here and no recalls on my vehicle regarding the known issues
While driving home from work the car displayed a "No Fuel" warning, despite having a full tank of gas. Within seconds of the display showing the car stalled out and stopped right in the middle of the road. It would not go into neutral and I had to be towed from the middle of the road to a mechanic close by. Upon reading forums online it looks like this is a known and common issue affecting the fuel pump sensor and system in these models. There are no open recalls but being this is known and happens so often I am shocked GMC has not taken ownership to recall and correct this issue. If I had not been on a slower road I could have gotten into an accident and, as I said, the car would not go in neutral so I couldn't even safely get off the road.
The car stalled while driving it. It would not restart. I received an email with error code po23f. The car had to be towed to the dealership for repair. P023f fuel pump power control module failed. Fuel pump power control module had to be replaced. Car was at 45,041 miles.
I have seen numerous complaints for this same issue. My 2021 Acadia with 31,600 miles failed to start when parked in garage. It turned over just fine but wouldn't fire as if it wasn't getting any fuel. I had it towed to my regular mechanic. He troubleshot it and told me it was the "Fuel Pump Power Control Module". He said he could replace it but it would have to be programmed by a GM dealer as he didn't have the equipment to do that. So I had it towed to the local GMC dealer. Two tow bills equal $360. There is a recall for this issue. It is called "Emission Recall N252516900, Fuel Pump Power Control Module". part number 13554820 I have yet to receive a recall notice. I have seen mentioned in several of the other complaints that I have read that many of the service employees say that this has been an ongoing issue for several of the GM vehicles. Hopefully I will get a recall notice soon and be able to get reimbursed for the cost of the repair.
I believe my car should be included in this recall. I've had the dealer check and they say it's nothing wrong with my car. 2020 GMC Acadia Fuel Pump Recall GMC has announced that 2781 vehicles have been affected by a Fuel Pump recall. General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine. Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash. 2020 GMC Acadia Recall Fuel Pump GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1‑888‑988‑7267, Buick Customer service at 1‑866‑608‑8080, Chevrolet customer service at 1‑800‑222‑1020 or Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is N202314760.
Vehicle has experienced multiple electrical and mechanical failures at unusually low mileage. Purchased at 32,000 miles. At approximately 50,000 miles, the factory radio/infotainment system failed completely. Electrical systems were observed remaining active after the vehicle was powered off, suggesting an underlying electrical fault. At approximately 60,000 miles, the power steering rack and fuel pump both required full replacement and were confirmed and replaced by an authorized dealership. No warning lights appeared prior to these failures — components failed without any prior indication. At approximately 100,000 miles, the transmission began failing and exhibits the known torque converter shudder issue widely reported on this vehicle platform. The shudder was present prior to full transmission failure symptoms appearing. The pattern of premature failures across multiple unrelated systems — electrical, steering, fuel delivery, and transmission — suggests a broader manufacturing defect.
Vehicle would not run due to a failed fuel pump control module. With a non-running engine, the transmission could NOT be placed into Neutral to be able to movie vehicle out of the road. Needed tow truck to move vehicle. This condition placed many people at risk as the vehicle could not be moved out of the way until a tow truck arrived.
The contact owns a 2023 GMC Acadia. The contact stated that while driving on the highway at an undisclosed speed, the vehicle stalled, and the engine lost automotive power. The vehicle was able to restart. During a second failure, the vehicle lost automotive power and stalled in the middle of the highway, and the vehicle was unable to restart. An alert message was sent by OnStar reporting a transmission or engine failure and advised that the vehicle needed immediate service. The vehicle was towed to the dealer where it was diagnosed with a fuel pump module failure. The manufacturer was not notified of the failure. The failure mileage was 24,749
Related recalls
Fuel system, gasoline: storage: tank assembly
- What is wrong
- General Motors, LLC (GM) is recalling certain 2022 Cadillac XT5, XT6, and GMC Acadia All-Wheel Drive (AWD) vehicles. The fuel tank rollover valve may not provide a proper seal in the event of a rollover crash.
- Risk
- A fuel tank rollover valve that does not properly seal can result in a fuel leak during a rollover crash, increasing the risk of a fire.
- Remedy
- Dealers will inspect the fuel tank and replace the fuel tank shell if the rollover valve is found to be dislodged or missing, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Cadillac customer service at 1‑800‑458‑8006 and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N222366070.
Recall number 22V446000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.
- Risk
- Improperly attached and seated fuel supply lines may loosen or separate, causing a fuel leak and increasing the risk of a fire.
- Remedy
- Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1‑800‑458‑8006 and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212335590.
Recall number 21V422000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
- Risk
- Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1‑888‑988‑7267, Buick Customer service at 1‑866‑608‑8080, Chevrolet customer service at 1‑800‑222‑1020 or Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is N202314760.
Recall number 20V639000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
- Risk
- A damaged fuel line can create a fuel leak, increasing the risk of a fire.
- Remedy
- GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 18188.
Recall number 18V358000 · Recall details
Questions about the GMC Acadia fuel pump
Which GMC Acadia years have fuel pump failure problems?
The model years with the most reports are 2021 (24 complaints), 2017 (7 complaints) and 2012 (5 complaints).
How much does it cost to fix fuel pump failure on the GMC Acadia?
Owners who mentioned a price put the repair at about $1,000 (median of 8 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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