The contact owns a 2016 GMC Canyon. The contact stated that while driving at approximately 45 MPH, an error message for the “Stabili-track” failure was displayed on the instrument panel. Additionally, the contact stated that the failure had occurred several times before. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the vehicle needed an alignment and steering rack replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 48,000.
2016 GMC Canyon steering complaints
Page 3 of 7: complaints 41 to 70 of 181, newest first, as owners wrote them.
I was driving 70 MPH on the highway when I received a warning on my dash that stated "service power steering, drive with care" and a second warning that stated "service stabilitrak". I immediately felt the steering wheel lock up and lost all power steering. My safety as well as others was put in risk as I was unable to maneuver the vehicle especially at the high rate of speed. Prior to this incident there had been no warning or other issues that could have signaled a failure. The problem was duplicated at the dealership and a code was given.
Electric power steering stops working and the power steering assist warning light is illuminated. Once the truck is restarted the problem goes away but will come back at some point while driving. This has happened multiple times at multiple speeds, the first time it happened I was going over 70 MPH. With no power steering it is nearly impossible to turn the steering wheel since I only have one hand available to use on the steering wheel. Had I not had a passenger with me to help turn the wheel I would have crashed. I took the truck to the dealer and they told me it was the same problem that the 2015's had had on a recall but my truck was a early 2016 so I was not part of the recall. The dealer was happy to fix it at a cost of $2916.27 My truck only has 27135 miles, but is to old for warranty coverage.
The contact owns a 2016 GMC Canyon. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering gear assembly due to an electrical short. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 21V213000 (Steering), but neither the VIN nor the model year was included. The manufacturer was not notified of the failure. The failure mileage was 66,000.
Power steering failed twice during a turn on two separate drives, nearly causing an accident both times. A power steering warning was displayed on the dash. I was able to move the vehicle to the side of the road, and normal power steering function returned following a restart of the vehicle. It is my understanding that the 2015 model year was recalled for the same reason, and that the 2016 model year contains the exact same problematic part.
Truck reads power steering problem and does not allow me to turn my steering wheel.
I have been having the same problem many people have been having with the same vehicle type. I will be driving and this has happened 4 times now and once on the freeway! Were I am driving, and all of the sudden the power steering cuts out, and I get all the warning lights come on. I had to pull over, or find a spot to pull over and turn the vehicle off and turn back on. Now I see there was a recall for this issue on the 2015 canyons but not for the 2016, and this needs to be recalled there are going to be people dying if you do nothing, and GMC will have a class action suite and this regulatory agency shall have serious legal redress against you should you do nothing, even though you know there is a serious issue and that multiple complaints have been filed and GMC is well aware of this! I do smell legal redress coming for you and GMC...
Over the past 6 months, when driving, the power steering stops working and I get a dash light that comes on that talks about stabilitrac. If I shut my car off and restart, it works again, but it is random when it might occur. It's very scary, because, if I were not strong with great reaction time...I might be dead.
Received a stabilitrck error and lost power steering and traction control while driving. This appears to be a common and dangerous issue with this model vehicle.
Was driving home going about 45 mph and the driver information center displayed “service power steering” and service stabilitrack system. Was able to safely move over without power steering and come to a stop. Put the truck in park turned it off. Turned truck back on and everything is as working fine
While driving my 2016 GMC Canyon today May 1st, I am experiencing the following... power steering/stabilitrac control lights come on and loose power steering. sometimes it will reset after turning off the truck and restarting but this is happening more and more often which is a major safety issue when considering this occurs randomly at any given point while driving. I have experienced this issue in the past few years at all different mileages and then it doesn't happen for a long time but always ends up having the same issue. I have been doing research and found this exact same problem is why there was a recall on the 2015 GMC canyons referencing the steering torque sensor assembly and cover. I have also researched the cost to repair out of pocket and it quite expensive. This recall for the older models needs to be updated to include all 2016 models as there are many more complaints about this happening on 2016 models as well. just search google and there you go. I have already called GM and got nowhere. Extremely frustrated as this shouldn't be happening and i as the consumer should not be having to pay out of pocket for a manufacturer error they refuse acknowledge. Thank you,
Power steering drive with care. Stabilitak. Steering problems
Randomly lose power steering control while operating vehicle, dealer diagnosed issue as same problem part in 2015 GMC Canyon Recall
I have lost my power steering while driving over a dozen times in the previous month. Fortunately, it usually happens when I am not attempting to negotiate a turn. However, it did happen once when I was turning into a parking lot, but luckily it was at a low speed. I could not negotiate the turn without the power steering, so I stopped and turned the car off to reset it. I have found that if I stop, park and turn the car off, the power steering immediately resumes upon restarting the vehicle. In some cases, I have lost the power steering again within the next few minutes. Usually, the problem won't happen again for the remainder of the drive.
I have had this repeated issue since i purchased my 2016 GMC Canyon in 2020. The power steering goes out at different speeds with NO indication . The lights that appear on dash are power steering and stabilatrax. I have had the battery and all connectors replaced and now the rack and pinion that the sensor is in. These repairs have been very costly and this situation has been very dangerous as it happens without any warning. Just when i thought it was fixed with a new battery and cables it quit again in heavy traffic and i was almost hit by 2 vehicles. It has been in 3 different repair shops and now at a Chevrolet Dealership. They have ordered the parts twice and the 1st 1 came to them broken from the Factory, This part was recalled for all 2015 models, but not the 2016? Receiving broken parts even shows that there is an issue. I have read on some of your sites from others posting about their 2016 Colorado and Canyons having this same issue. Please look into this and try to help me if possible. I am beyond frustrated. Thank you very much
The contact owns a 2016 GMC Canyon. The contact stated that while his father was driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to the steering wheel in order to maneuver the vehicle. Afterward, the vehicle returned to normal functionality, but the failure became a regular occurrence. The electronic steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 190,000.
Without any notice the stabiltrak and service power steering message will come on while driving and the power steering will stop working. While researching it looks like this issue was resolved with a recall on the 2015 models which has the same components as the 2016 version. This is a life-threatening issue when you are driving on a busy road and have to make a turn or swerve to avoid an accident and it looks like many are online sharing the same concern and asking for a recall. This has happened 3 times in the past year and resets when you turn the vehicle off for a short time and start it back up,
Without any notice the stabila track and service power stealing message will come on while driving and the power steering will stop working. While researching it looks like this issue was resolved with a recall on the 2015 models which has the same components as the 2016 version. This is a life-threatening issue and it looks like many are online sharing the same concern and asking for a recall.
The problem: Electrical connectors within the power steering system may corrode and fail, which can cause the power steering system to stop working. The fix: GM dealerships will replace the steering gear torque sensor cover assembly with an updated part that is designed not to corrode. This was a recall on the 2015 GMC Canyon. The 2016 is having the same issue but GMC will not assist with the fix for my year. $3000 estimate to correct the problem. It Is also a safety issue. I nearly lost control when my steering went out while driving on interstate 79 with my daughter in the truck. Please help if you can.
We have lost power steering several times.We did take it to our local GMC Dealer and they supposedly fixed the problem by re-programming the Steering Sensor. We have since had several unexpected failures that put us in dangerous situations and have been very lucky in not had collisions or off-road accidents We sought answers and looked to the internet In researching this problem. We could occasionally get steering back after parking,shutting off engine, then restarting it. We now only drive the truck very little knowing we could have a steering failure anytime. This is not a sustainable or reasonable situation. We have found that the federal safety agency issued a recall for replacement of the Steering Sensor Cover in 2015 , but did not for 2016 and beyond model years for the Chevrolet Colorado and GMC Canyon. We implore the federal safety agency to recall all of the aforementioned vehicles that experienced this failure. Please help us by defraying the cost of replacement and programming and hold GM to repair our unit, and all of the others needing repair. This expense ethically and morally should be borne by GM. A response is expected and appreciated.Thank You.
Complete loss of power steering and traction control while driving. Very difficult to make turns. Would have to pull off the road and restart vehicle to fix problem. I have not taken it to a service center. It has not been inspected. Warning lights for loss of stabilitrak do come on.
Vehicle intermittently and suddenly loses power steering. This started happening more often. Restarting vehicle usually restores power steering. Losing power steering while driving was very dangerous, as steering became much more difficult, especially if mid-turn.
The contact owned a 2016 GMC Canyon. The contact stated that while driving at various speeds, the power steering assist failed to operate as needed. The contact stated that an unknown steering warning light was illuminated. The vehicle was taken to a dealer where the vehicle was diagnosed with power steering failure. The contact was informed that there were no recalls on the vehicle. The manufacturer had been notified of the failure but offered no assistance. The vehicle was repaired out-of-pocket. The failure mileage was approximately 98,000.
Warning on dash states Service Power Steering Drive With Care, results a complete loss of power steering assist. Happens at start up or while driving. Looses stability control and traction control as well.
I lose steering like the recall says, would like dealer to fix this as part of existing recall
Driving down the road and power (electric) steering goes out. Power steering and traction control warnings lit up on the display. Almost impossible to steer without power steering. I am lucky that this didn't cause an accident-- very scary. This seems to be the same issue as the recall for the 2015s, but GM didn't recall the 2016s (even though online forums report that it was the same part number for 2016 as 2015). Reported same codes when the truck was the same as those reported by others (C0545: Steering Wheel Torque Sensor, also U0420: invalid data reported from steering control module). Upload button below disappears when I try to upload my invoice--but invoice included remove and replace of rack and pinion, diagnosis, alignment-- total invoice $2003.78
The contact owns a 2016 GMC Canyon. The contact stated that while driving at an undisclosed speed, the "Service Power Steering" message was displayed, and the contact became aware that the electric power steering was not functioning properly. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The traction control warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering column shaft torque sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 16V054000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 146,000.
Driving on expressway power steering went out, very hard to steer, warning light came on. Upon reaching destination, turned vehicle off, then back on, fixed the issue. This has happened again, two more times over a period of three months. This appears to resemble agencyC 16V054, or GMC recall N202325410. GMC dealer informed me vehicle reports diagnostic code C0545 which reflects the same issue as the above campaign and recall. This is very dangerous.
power steering shows stabillitrack and I lose control.
On Monday, 10/23/23 I was driving up a mountain to go on a leisurely hike at Fremont State Park, CA. While I was ascending up the mountain the "Service Power Steering and Service Stabilitrack" warning dash alert came on. From then on, I lost power steering and had to struggle driving up the mountain. After my hike and having restarted my vehicle, Power Steering returned. However, while I descended down the mountain, I lost Power Steering again and had to struggle steering my vehicle down the mountain (this scared me quite a bit and placed my safety at risk). It's been five days since I had this problem. I haven't had any issues since then. I primarily drive on Highways, but now I'm nervous driving up hills or mountains with switchbacks. No. Right now, I don't have the means to pay for a scan or fix. I'm not planning to drive up a mountain anytime soon. However, before I drive up mountains or hills with switchbacks, I plan to get it checked and fixed if possible. There weren't any warning or messages before this incident.
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