Sun shell replacement on 2002 envoy xl. We had the same problem with this defective component. I worked for gm and had no problems having this defective component replaced at 100% dealer charge. We paid $0.000 (nothing) gm knew they had problems and didn't' correct the problem. Ours failed 20 minutes after having a transmission flush/service with only 35k miles on our 2002 vehicle. I would fight with the dealer. There are service bulletins out there regarding the failure and replacement of this component. Ours failed when my spouse tried to engage the gear into reverse. Good thing this didn't' happen in an emergency situation where she needed to get out of a bad situation quickly. The local dealer paid for our this should be the same for all dealers across the nation as long as it's an apple to apple comparison. Owners in one state should be afforded the same replacement policy and pricing as owners in other states. The manufacturer and dealers should treat everyone fairly.
The worst 2002 GMC Envoy XL 370 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Transmission1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Transmission1
Recalls
No recalls on record for this model year.
Defect investigations
Fuel pump module leaks gasoline
During the course of this ea investigation, odi observed that the majority of the complaints (88%) and warranty claims (94%) were reported for vehicles that are registered for use in the salt belt region of the us.this area includes 20 states in the northeast, mid atlantic and the midwest regions and the district of columbia.consumers in the salt belt region reported to odi that they could smell fuel vapors in their vehicles while driving.upon further examination of their vehicles, they discovered that fuel vapors were coming out of the top of the fuel tank. This condition is caused by corrosion of the return and sender lines of the fuel pump module.water and road salt collect on top of the fuel pump leading to small pinholes appearing on the fuel lines.fuel may leak and collect on top of the module and/or spill onto the ground.the data evaluated under this investigation reflect a relatively low frequency of occurrence that largely arises in salt belt states.gm has extended the warranty on the subject component to ten years or 120,000 miles.further use of agency resources does not appear to be warranted at this time; accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by the federal safety agency that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.for additional information select document search.
EA07009
Fuel tank leak
In june 2007, gm will expand its special policy to address fuel tank inlet check valve (icv) fractures on certain model year (my) trailblazer ext and gmc envoy xl vehicles.the expanded policy covers my 2002-2004 trailblazer ext, gmc envoy xl, and gmc envoy xuv vehicles and will extend for a period of 10 years or 150,000 miles (whichever comes first).gm will provide free repair of the fuel tank. It is sending letters to owners beginning in june of 2007.this action supersedes gm's previous 7 year/70,000 mile special policy for my 2002 trailblazer ext and envoy xl vehicles.the condition is most often reported as illumination of the service engine soon (ses) light.the vehicle's diagnostic system detects the presence of a fuel system pressure leak and illuminates the ses light.other owners report smelling gasoline fumes. The action taken by the manufacturer is sufficient to resolve the issues raised by this investigation.the closing of this investigation does not constitute a finding by the federal safety agency that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.
PE07014
Fuel pump module leaks gasoline
Odi has received reports that the fuel pump module leaks fuel and or vapor underneath the vehicle.gm states, the failure mechanism is corrosion of the fuel pump module flange which may lead to a fuel leak.corrosion of the fuel pump module flange is the result of the vehicle operating in a corrosive environment.odi has upgraded this pe to engineering analysis (ea07-009) to further assess this issue.
PE07013
Technical service bulletins for the 2002 GMC Envoy XL 370 63
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles
- GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities
- This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves...
- This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This bulletin provides information for electrical ground repairs using new General Motors replacement...
- This bulletin advises the technician of possible location of an internal coolant leak from a specific...
- This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake...
- This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil...
What 2002 GMC Envoy XL 370 owners say
Most recent owner complaints, unedited.
Compare the 2002 GMC Envoy XL 370
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Questions about the 2002 GMC Envoy XL 370
Is the 2002 GMC Envoy XL 370 reliable?
Owners have filed 1 complaint about the 2002 GMC Envoy XL 370, fewer than a typical Envoy XL 370 model year.
What is the most common problem with the 2002 GMC Envoy XL 370?
Transmission and drivetrain, with 1 complaint.
How many recalls does the 2002 GMC Envoy XL 370 have?
No recalls on record.
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