2002 GMC Envoy: engine failure

Filed Jun 3, 2015 · Seat belts · 135,000 miles · CT

Tl* the contact owns a 2002 gmc envoy. While driving at 10 MPH, the passenger side seat belt seized. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 135,000.

Filed Aug 5, 2014 · Engine · 120,000 miles · CA

Tl* the contact owns a 2002 gmc envoy. While driving approximately 30 MPH, the vehicle stalled and the check engine indicator illuminated. The vehicle was able to be restarted, but the failure recurred multiple times. An independent mechanic stated that the engine failed. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 120,000.

Filed May 1, 2014 · Electrical, Engine · 73,710 miles · TX

Over the years I owned this vehicle, I had it serviced numerous times for engine failure. The last and final time, the dealership (ewing automotive) could not find anything wrong. However, while traveling on the highway at 60 miles an hour with a full tank of gas, I lost all power steering control and the car stopped dead. This was extremely dangerous and LED me to take a minimal amount in a sale, just to get rid of this dangerous car. It is very disappointing to learn that gm was fully aware of this deadly issue.

Filed Aug 17, 2008 · Electrical · 70,000 miles · NJ

After starting the car, a burning smell entered the cabin. Noticed the volt gauge was only reading about 9 volts instead of the usual 14. Took car in for check up, and found the alternator had failed. After removing alternator found that the pulley could not be turned as the unit had seized up. This also damaged the tensioner which had to be replaced along with the serpentine belt. The mechanic indicated that we were very close to having a fire.

Filed Jul 11, 2008 · Engine · 56,000 miles · OR

Tl*the contact owns a 2002 gmc envoy. While driving 50-70 MPH, the engine failed and the vehicle lost total power. The failure has occurred on four occasions. The vehicle was taken to the dealer from where it was purchased three times, but they could not duplicate the failure. The vehicle was taken to an out of town dealer and has currently been in the shop for four weeks. The manufacturer stated that they could not assist because the failure was not under warranty. The current mileage was 67,000 and failure mileage was 56,000.

Filed May 8, 2006 · Engine · 37,188 miles · MI

1) periodic loud, but not sustained, engine fan roaring noise for 1-2 years. 2) noise finally would not stop and was diagnosed as seized fan clutch, after warranty expiration. 3) replacement of cooling fan clutch at a cost of $630.16 on a vehicle with only 37,188 miles.

Filed Dec 22, 2004 · Engine · 35,000 miles · RI

Driving on road and heard loud clattering noise and then engine died. Lost all power! Brought to dealer by flatbed and found camshaft broke off due to loss of oil. Dealer is supposedly fixing problem. 35,000 miles on it. Just bought in march of 04. We think it is engine defect.

Filed Sep 10, 2003 · Engine · 30,000 miles · LA

While passing another vehicle we lost engine power, no acceleration power, foot had gas pedal all the way to the floor. We were facing a car head on and a ravine on the left. The car we were passing realized there was a problem and we were able to manuver back into the right lane without being hit. We stopped and waited and then tried to restart and was able to have engine power and gas return. I called the dealership and they first told me it must have fixed itself. I was really afraid this would happen again and requested they take the vehicle and run a computer history to see if it stored the code. They confirmed that the throttle body was defective. Dealer replaced. I reviewed your website and see all of the same complaints about stalls, engine failure, no acceleration. I contacted gm and requested they take my vehicle as trade in on 2003 yukon that had 2500 miles but, was comparable to my 2002 envoy. I would be back in a 5 year note but, I would feel much safer. The gm complaint clerk I was assigned told me there was not anything he could do because my vehicle was repaired and still under warranty. But, he called the dealer and told them he would allow me a $1000.00 cash voucher to use toward the purchase of a new vehicle. I did not ask for a new vehicle, I was willing to trade for the 2003 but this is a slap in the face. They didn't even want to give me the trade in value on my envoy. I would have then been upside down in a vehicle loan. This is the worst service and treatment I have ever received. These vehicles are dangerous..just look at the complaints for the same problem. We were so close to being killed!! Do something! I really hope you will do something to help the consumer before someone does die. (this veh was in the dealer in july and I complained then that I was getting 14mpg in town and 18 on the hwy. They tried to sell me an engine flush. I no longer feel safe in this vehicle.

Filed Jun 18, 2003 · Electrical, Engine · 4,667 miles · NE

02/11/02 4,667 miles everything shut off. Engine stopped while driving. Restarted at 2000 RPM with lots of noise. 05/29/02 7,463 miles vehicle died and would not restart until after 15-20 minutes 06/05/02 7,664 miles vehicle died while driving and would not restart until after 15-20 minutes 11/13/02 11,528 miles backing out of driveway engine died. Would not restart. Towed in. 06/10/03 17,865 miles died while driving. Dealer did not even look into this. 06/14 to 06/18/03 18,000 to 18,214 miles car off road for 5 days due to engine died while driving. I referenced ecas and PCM problem the federal safety agency defect summary ea03007. Dealer tells us no-one else has had this problem. Suggests driving round dealership until problem occurs, and then calling them. Don't try to start until they come out (never mind we're in the middle of a busy road and in the evening time when they are closed). We are lucky we were not rear-ended this last time. Gmc refuse to replace ecas wiring bundle and PCM solution per ea03007. Help!!! Help!!! Please help!!!

Filed Jun 17, 2003 · Engine · 8,000 miles · FL

February 2003 engine failed at only 8,000 miles. Driving at 45 miles an hour, without warning engine stop and car shut down. Dealership had to replace engine. I have had several problems since and nothing corrected. Dash board lights/computer does not work at times. Very loud wind noise while driving. Now loud noise coming from engine and dealership cannot fix 100%. This is the first time I have ever felt this unsafe in any vehicle. Manufacturer gave and extension on the replaced engine but that does not make me feel safer. I have contacted manufacturer on several occasions. When they do not do anything about all the problems, you cannot complain or go any further than clerk working on your case. Even if you mail in a complaint about the clerk, your complaint will only go as far as that clerk assigned to your case.

Filed Mar 7, 2003 · Engine · 15,000 miles · KY

The engine failed in the middle of a busy road. The low engine power light came on, followed by service engine soon light and then the vehicle lost all power. Towed to the dealer. Problem was cylinder sleeve flew out and damaged the engine. Required a new engine. Vehicle had 15000 miles on. Gm offered to do whatever it takes to keep me happy and loyal. I request from them to credit all the payments I made on this vehicle to the purchase of 2003 escalade . They counter offered an extended warranty for 60,000 miles. I said no. I am buying a land cruiser this weekend. No more gm cars. The worst. Including the high end cadillac . Just review the complaints on this site and you will see for your self.

Filed Feb 17, 2003 · Electrical · 3,240 miles · OH

Below is copy of letter given to gm dealership following the engine failure at high speed: 10/05/2001 to : bob ross service department 2002 gmc envoy 3,240 miles problem: on sunday october 4th, my wife was driving on 675 to fairfield mall from our home at 6:10 pm in the evening. She had traveled about 8 miles and was going 65 MPH in the middle lane when the envoy suddenly lurched and then quickly slowed with total loss of engine power. The headlights (it was dark) were still on and the check ABS light came on as she coasted to the berm in moderate traffic. At that point the car would turn over (battery ok) with the key but would not fire. She called on-star and they said it would have to be towed and called dispatch (case 00244572). She also called me so that I could pick her up. When I got to the car, approximately 6:15, I turned over the engine and it fired. The check ABS lamp was still on. I waited for the tow truck and he followed me to the bob ross dealership. As I started to drive, the ABS lamp went out, but the check engine soon lamp came on and stayed on the entire drive to the dealership (about 8 miles) where it was parked at 6:50 pm sunday night. During the drive, it was obvious the transmission would not shift out of one of the lower range gears (not sure which one) and it appears the engine was running in ''limp home mode''. It would appear some computer glitch has occurred which is critical to the entire engine control program. I am very concerned in that this vehicle only has 3240 miles and the total and sudden loss of power in moderate traffic and darkness could have placed my wife in a precarious position as she tried to move to the berm with no power assist (steering or brakes) available. Please check the vehicle out carefully to determine the cause of this unacceptable failure. John perkins