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2002 GMC Envoy: stuck in gear or won't shift

6 of the 487 complaints about the 2002 GMC Envoy describe stuck in gear or won't shift.

owner complaints
6
of this car's complaints
1%
recalls
3
Is there a fix? There are 3 recalls and 67 service bulletins for this area of the car. See below

Stuck in gear or won't shift by model year

  • 2007
    1
  • 2005
    2
  • 2004
    2
  • 2003
    4
  • 2002
    6

What owners say

Filed Jun 13, 2005 · Transmission · 86,563 miles · OH

Was hearing a clunking noise when shifting from park into drive. Eventually went to shift into drive and it felt like I ran over something, but nothing was there. Then the truck would not shift into second or fourth and lost reverse all together. Was told the transmission is blown.

Filed Apr 6, 2005 · Electrical · 18,400 miles · PW

After numerous recalls on my 2002 envoy I was leaving for work and the vehicle would not start. The dash lit up, horn, radio, alarm all worked, but the vehicle would not start. I could move gear shift from p to n and it still would not start. I had to have the vehicle towed at my expense. I was told gmc roadside assistance doesnt apply if you have aaa. Dealer said (according to the computer codes) that it might have been a faulty ingition switch. They replaced it but it happened again. Now the dealer said there are no comupter codes this time so they have no idea what to do. It has been at the dealer 10 days now. Every time the dealer turns the key it starts up with no problem. I have contacted gmc on a daily basis to find out what they plan on doing. I bought it new, and it only has 18,400 miles on it. I'm supposed to hear from gmc today on what they are going to do. This vehicle is not safe to drive. It has stalled on the highway about a year and after I restarted it, it would not shift out of a lower gear and the engine was very loud. I had to have the rotors machined at 12000 miles because the brakes were pulsing hard and the rotors were pitted. So much for buying a new vehicle that should be dependable! I'm making payments for a vehicle that I dont have!

Filed Nov 19, 2003 · Engine · 25,000 miles · AZ

When engine fan comes on vehicle slows down and won't shift to a higher gear. The dealer says this is normal operation for this vehicle.

Filed Feb 17, 2003 · Electrical · 3,240 miles · OH

Below is copy of letter given to gm dealership following the engine failure at high speed: 10/05/2001 to : bob ross service department 2002 gmc envoy 3,240 miles problem: on sunday october 4th, my wife was driving on 675 to fairfield mall from our home at 6:10 pm in the evening. She had traveled about 8 miles and was going 65 MPH in the middle lane when the envoy suddenly lurched and then quickly slowed with total loss of engine power. The headlights (it was dark) were still on and the check ABS light came on as she coasted to the berm in moderate traffic. At that point the car would turn over (battery ok) with the key but would not fire. She called on-star and they said it would have to be towed and called dispatch (case 00244572). She also called me so that I could pick her up. When I got to the car, approximately 6:15, I turned over the engine and it fired. The check ABS lamp was still on. I waited for the tow truck and he followed me to the bob ross dealership. As I started to drive, the ABS lamp went out, but the check engine soon lamp came on and stayed on the entire drive to the dealership (about 8 miles) where it was parked at 6:50 pm sunday night. During the drive, it was obvious the transmission would not shift out of one of the lower range gears (not sure which one) and it appears the engine was running in ''limp home mode''. It would appear some computer glitch has occurred which is critical to the entire engine control program. I am very concerned in that this vehicle only has 3240 miles and the total and sudden loss of power in moderate traffic and darkness could have placed my wife in a precarious position as she tried to move to the berm with no power assist (steering or brakes) available. Please check the vehicle out carefully to determine the cause of this unacceptable failure. John perkins

Filed Jun 1, 2002 · Transmission · AZ

When applying brake to release vehicle gear out of park, the gear shift does not release. Stuck in park! Have to tap the brakes many times to get a release of the gear shift. Sometimes it works first time other times takes many attempts. Told at dealer that it is the sellenoid. Have ordered part from dealer twice and still no part. Dealer at first denied being able to reproduce. Then, finally admitted other vehicles had same issue.

Filed Aug 24, 2001 · Engine · IL

When driving and without any prior warning vehicle suddenly stalled, causing loss of all power. Problem has occurred five times since purchase date. Consumer has contacted dealer.*ak consumer states after each filure, vehicle does not shift properly, the engine must reach a high RPM to shift transmission, even after shifting engine, the transmission makes an excessive noise, vehicle acts if though it is pulling heavy load, symptons persist for 40 to 50 miles after failure.

Service bulletins that may apply

Related recalls

Power train: automatic transmissionReported March 6, 2003 · 511,167 vehicles affected
What is wrong
Certain sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 114, "theft protection." these vehicles are equipped with a mechanical override that could allow the ignition key to be removed with the shift lever in a position other than park. In addition, these vehicles have an override that can allow the transmission to be shifted out of park with the ignition in the off position.
Risk
These overrides are not permitted unless the vehicle has a locking steering column.
Remedy
Dealers will eliminate these conditions by disabling the overrides. Owner notification began on may 29, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1‑800‑222‑1020, gmc at 1‑800‑462‑8782, oldsmobile at 1‑800‑442‑6537, or hummer at 1‑866‑486‑6376.

Recall number 03V075000 · Recall details

Power train: transfer case (4-wheel drive)Reported October 17, 2001 · 78,004 vehicles affected
What is wrong
Vehicle description: sport utility vehicles equipped with 4-wheel drive. The calibration of the transfer case control module could cause insufficient high speed gear engagement.
Risk
If the gear is not engaged, the vehicle can roll when the transmission is in "park" and a crash could result without warning.
Remedy
Dealers will update the transfer case control module calibration to increase gear engagement. Owner notification began november 6, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1‑800‑222‑1020 or gmc at 1‑800‑462‑8782.

Recall number 01V334000 · Recall details

Power train: transfer case (4-wheel drive)Reported September 5, 2001 · 895 vehicles affected
What is wrong
Vehicle description: sport utility vehicles (4 wheel-drive). Some of these vehicles were built with a range shift collar in the transmission transfer case that contains cracks.
Risk
This condition could result in a complete fracture of the range shift collar and subsequent loss of vehicle forward and reverse gears, and the inability to maintain "park" position. This increases the risk of a vehicle crash resulting from unintended movement of a parked vehicle.
Remedy
Dealers will replace the transfer cases and update the control module calibration. Owner notification began september 6, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1‑800‑222‑1020 or gmc at 1‑800‑462‑8782.

Recall number 01V283000 · Recall details

Questions about the 2002 GMC Envoy won't shift

Is stuck in gear or won't shift a common problem on the 2002 GMC Envoy?

6 of 487 owner complaints about the 2002 GMC Envoy (1%) mention stuck in gear or won't shift. The model year with the most reports is 2002.

Is there a recall or service bulletin for this on the 2002 GMC Envoy?

There are 3 recalls and 67 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2002 GMC Envoy

Stalling 52Loss of power 31No deployment 22Engine failure 18Fuel pump 16Headlights 16Ball joint 15Grinding brakes 15Transmission failure 15Fuel leak 14Check engine light 13Wipers 13Fire or smoke 9Fuel smell 9Airbag light 7Power steering loss 7Pulling 7ABS 6Brake failure 6Harsh shifting 5Seat belt 5

All model years of the GMC Envoy

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