I purchased a 2007 GMC Envoy from Premier Auto Sales in [XXX] in XXX. I put down $1,250 and I pay $500 a month, $250 bi-weekly. I owe $4767 left on the vehicle in total. A month or two after I bought the vehicle, my car started driving rough and not being able to handle small bumps without rocking violently. I took the vehicle to Jay's Auto Repair in [XXX] where the owner [XXX] placed the vehicle on a rack and lifted it up to identify the issue. Both rear control arms rusted off of the frame and had completely unattached. While handling this, [XXX] called me over to come look at the undercarriage of the vehicle to advise me that the vehicle's frame is completely rusted out, and is not safe for my [XXX] [XXX], or myself to be driving or riding in. [XXX] then advised me to contact the dealership to at least see if they'd be willing to trade the vehicle in, so I could be paying $500 a month for a drivable, reliable and safe vehicle for my family and I. The dealership gave me 4 or 5 options on just as mechanically unsound vehicles with extremely high mileage, but I'd still have to pay a rollover on my current rusted out frame vehicle because he'd only give me $2500 for it in credit to another vehicle. Once I expressed interest in a Dodge Journey Crossroad they had, the dealership owner [XXX] advised I'd have to put more money down to get a car that good, and reliable if I wanted to trade mine in due to the unsafe frame. Since this discussion, I still have the vehicle in my possession, however I have become $500 default in payments due to different repairs needing to be made on the vehicle itself INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
GMC Envoy ball joint problems
26 of the 2,460 owner complaints about the GMC Envoy describe ball joint or control arm failure, most of them for the 2002 model year.
- owner complaints
- 26
- worst model year
- 2002
- typical mileage
- 69,700
By model year
- 20071
- 20052
- 20041
- 20032
- 200215
- 20011
- 20001
- 19992
- 19981
Often reported together
Headlights 2Harsh shifting 2Check engine light 2Grinding brakes 2Transmission failure 1Stalling 1Fuel pump 1Fuel gauge 1
What owners say
I was in motion on a highway and the right front lower control arm seperated from the steering! It left me unable to steer or contral the vehicle. As per pictures I looked this up online after the almost lost my life breakdown , and found there has been known problem of this. And there is no recall? Not cool.
Tl* the contact owns a 2002 gmc envoy. The contact stated that the lower control arm camber on the front and rear tires were worn down on more than one occasion causing the tires to have to be replaced. The vehicle was taken to be diagnosed where it was concluded that the lower control arms needed to be replaced. In addition, the contact stated that the headlights failed. The manufacturer was not made aware of the failure. The failure mileage was 206,000.
Tl* the contact owns a 2002 gmc envoy. While reversing out of a residential driveway, the vehicle made a loud pop and clunking noise. The contact continued driving and heard a dragging noise underneath the vehicle. After inspecting the vehicle, the contact noticed that the lower control arm on the front driver side was fractured. The manufacturer stated that the VIN was excluded from the federal safety agency campaign number: 01v126000 (suspension). The vehicle was not diagnosed or repaired. The failure mileage was 108,000.
Tl* the contact owns a 2003 gmc envoy. The contact stated that while inspecting the vehicle, he noticed that the right upper control arm was rusted and corroded. The vehicle was not taken to a dealer for a diagnostic. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 56,000.
Everything started april last year and its one thing after another since. First my engine started stalling, while driving. One incident, I lost half a tank of gas within a 15 minute ride, which I have a 17 gallon tank. Then while driving on an expressway, it suddenly dropped from 70 to 20 before I could get over two lanes to get out of the way of traffic. Ive cleaned the throttle body, ive cleaned the camshaft actuator, ive replaced the air filter, fuel filter, and the oil twice within a 8 month period, and yet it still continues to stall. Now I recently change the water pump to see if that would help, even though my car was not over heating, now its stalling even worse; I cant even make it through a drive through without having to start it twice. Second and even scarrier issue, I hit pot hole one day and before I could make 15 miles, I heard grinding. A cv joint had to be replaced, then two days after that the other cv joint broke off and broke my front axle disconnect assembly. Did I hit anybody? No thank god I was in the right hand lane and could get over without hitting anyone or causing injury to myself. Ive replaced both cv joints and the assembly now and even did the struts while I was at it, but have also been told I need control arms now. And still my car is stalling, grinding when I turn and I cant get the check engine light to clear long enough to get it inspected. My drivers side windshield works when it wants to and now the car is starting to vibrate unbelievably. Ive kept my oil changed, ive kept my filters changed, ive never taken this thing off road and have had it over 7 years and just in the last year I have dumped more money in this car than I have since ive owned it.
Tl* the contact owns a 2005 gmc envoy. The contact stated that while driving approximately 50 MPH, the steering wheel began to steer on its own to the left and right. The vehicle was taken to an independent mechanic for a diagnostic test. The mechanic stated that the front driver's side wheel bearing, the outer tie rods, and the upper ball joints would have to be replaced. The tie rod and the wheel bearing were replaced. Also, whenever the contact drove over an uneven surface or turned, a clunking sound could be heard coming from the rear end of the vehicle. There were no further repairs performed. The approximate failure mileage was 69,700.
Repeat problems since car was purchased brand new at dealers. Air /o2 sensors defective/replaced. Defective fuel pump/fuel sensor/electronic gas gauge; flickering/dimming headlights; freezing/inability to control driver's side seat and controls. 1/4 of front instrument panel lights out; drivers side seat control lighting 1/4 out; check engine light and low fuel light on continuously since 1997. Tie rods both replaced as well as both front sway bars. Immediately following vehicle purchase, check engine light would continuously go off. I would call onstar at which point I was told to take car in for repair w/I 7-10 days (often told a problem w/powertrain or transmission) . At dealers service dept, told over and over again after tons of worry, concern and time spent, that electrical system on this car tends to trip/trigger check engine light and they would just reset it so after awhile, I began to disregard the light as I was in the dealership almost weekly. Approx 2 yrs after purchase, filled up gas tank and fuel light showed "low fuel". Went back up to full, dropped to 1/2 and back to empty. Went back to full after car was turned off and continued to do this. After about 2 weeks, constantly stays at empty. Called repair shop and was told approx $700-800 to drop tank and replace fuel sensor which I could not afford and began to track odometer and refill tank after 200 miles driven after fill up. Have been doing this for 5 years. Jan 29,2011, I go for emission test. Fail d/t low fuel and check engine light being on. Go to mechanic, approx $950 repair. Check engine light goes off...and back on next day. Read thousands of posts online and am finding many, many envoy owners experiencing same problems as mine. These are safety issues and gm should issue a recall on entire fuel and electrical system. Please call for questions/clarification.
#1 right lower control arm rotted out and failed #2 upon inspection left lower control arm to frame rotted and large separation has formed.
Tl*the contact owns a 2002 gmc envoy. When the contact applies the brakes, the front end of the vehicle makes a rattling noise. The dealer stated that the control arm bushing was the cause of the failure and referenced the federal safety agency campaign id number 01v126000 (suspension:front:control arm:lower arm). The purchase date was unknown. The current mileage was 88,000 and failure mileage was 85,000. Updated 4/2/08 *cn updated 04/02/08
Related recalls
Suspension: front: control arm: lower arm
- What is wrong
- Vehicle description: sport utility vehicles. Under certain circumstances the front lower control arm brackets may fracture. This fracture could result in separation of the front lower control arm from the frame.
- Risk
- A separation could result in loss of vehicle control, resulting in a crash.
- Remedy
- Dealers will replace the left and right front lower control arm brackets. Owner notification began by telephone on april 4, 2001. The followup letter to consumers was mailed may 3, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1‑800‑222‑1020, oldsmobile at 1‑800‑442‑6537, or gmc at 1‑800‑462‑8782.
Recall number 01V126000 · Recall details
Questions about the GMC Envoy ball joint
Which GMC Envoy years have ball joint or control arm failure problems?
The model years with the most reports are 2002 (15 complaints), 1999 (2 complaints) and 2003 (2 complaints).
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