While driving on the highway, the passenger shock mount that is welded to the rear forward mounted crossmember snapped off due to rust. I have taken many pictures of the damage. I am a Master Certified ASE and Ford technician with my PA Emissions and Safety inspection licenses. I inspected the damage to my truck at my shop and removed the bed. I found further rust and damage at the drivers frame and rear shock mount at the rearward mounted crossmember. The whole rear frame section is rotting away. This caused the vehicle to sway heavily and change the driving attributes of the vehicle. I have not contacted police or the insurance company. There were no warning lamps of any kind.
2014 GMC Sierra 1500 body complaints
Page 2 of 2: complaints 11 to 31 of 31, newest first, as owners wrote them.
In several areas on the exterior of the truck, the paint has bubbled and is peeling off. This is despite my efforts to really take care of my paint.
This truck has a 5 star crash rating, but is rusting very badly due to a defect in the design of the truck. There are tracks in the roof that lead down behind the cab. The water rolls down and then there is an indentation that holds the water. This water holding creates rust, horrible rust. The rockers, frame and the fuel pump rusted badly due to this defect. The 5 star crash rating comes into huge doubt due to such rust from the design defect.
The contact owns a 2014 GMC Sierra 1500. The contact stated while he was under the vehicle performing a routine check-up, he noticed that the frame of the vehicle looked rusted. The contact poked his finger into the subframe under the rear passenger’s side causing his finger to go into the frame of the vehicle. An appointment was scheduled with the dealer for the vehicle to be inspected. The manufacturer was contacted and advised the contact that the vehicle should be diagnosed. The failure mileage was 69,073.
After about 5-10 minutes of driving there was a 'burning plastic' smell and about 1-2 minutes after that a loud bang (almost like a gunshot) after pulling over, I looked around to find the left side of the back window was blown out. Long story short, I called the dealer to set up service and was told they performed the recall fix for this problem on my gmc.....I don't think it was either done or the fix didn't solve it. I can provide pictures tomorrow.....and I was driving down a city street and in motion - the street was not bumpy, in fact it was snow covered. I think this could have been a fire hazard judging by the horrific smell.
Was driving through a local parking lot, going only 3 miles an hour and started to turn left when all of a sudden the driver side wheel just snapped off throwing me into the steering wheel. My right arm got a scrape and right shoulder popped. The truck hit a metal pole and dented the driver side panel, missing the head light. So glad this didn't happen on the highway.
Began running rough bad lifters. Also interior is beginning to rust. Hheadlights are terrible it aka nearly impossible to see.
Water leaked through the 3rd brake light and stains the headliner
Paint is chipping very bad underneath tire wells and near bottom of doors. Paint looks very thin and there has been several problems with this documented online
For over 45k miles I have complained off a vibration coming from the rear of my gmc sierra at 65 to 75 miles per hour. My supporting dealer that I purchased it from can't find the problem and is most likely out of business.this is an ongoing issue. Recently I went under the truck to find the entire frame is rusted from the gas tank back to the rear off the vehicle around the spare tire and elsewhere. Whats wrong with gm manufacturing, are they that cheap, that no paint is place on the frame. Additionally the chrome wheels that came with the vehicle are corroding yet another cheap process that gm refuses to address. Mind you I have always fixed and repaired my own vehicles. I have washed this vehicle so much by using a cold water hose under the vehicle and the top as well to get the salt and brine used by the northern states off the car and yet I still get the corrosion. How do I get gm. To fix the wrongs they have produced.
I purchased my vehicle brand new in order to avoid unexpected expenses that one sometimes inquire when we purchase a used vehicle. However, the truck has given me nothing but mechanical issues I've head engine power loss problems, have gone through two air conditioner major issues, radiator gone bad, transmission go out and the most recent my roof started to leak. As I did more research I came to discover that I am not the only customer in this predicament there are several others. I'm reaching out to for assistance in regards to these matters, something has to be done gmc has to take responsibility for faulty vehicles if that's is the case. They only give the go around to customers like myself that on top of having a car payment we have to somehow pay high mechanical bills for issues that should not be accruing to new vehicles.
Tl* the contact owns a 2014 gmc sierra 1500. The contact stated that the vehicle was taken to an independent body shop to have some damages repaired. The contact was advised that the frame underneath the vehicle was rusted. The dealer (anchor buick gmc, 1 automotive blvd, elkton, md 2192) was contacted and stated that there was a technical service bulletin for the failure; however, the vehicle was no longer under warranty due to high mileage. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer under warranty for the technical service bulletin due to the high mileage. The failure mileage was 85,821.
I temporarily had no control over the vehicle causing me to have an accident. While driving down a residential street approaching a stop sign intersection I merged into the center of st to pass a trashcan and in the process of returning to my correct position on the road I suddenly had no steering. Panicking from the loss I pressed my brakes an attempt to bring vehicle to a stop but was unsuccessful because the tires began a slide once noticing the traction loss I proceeded to release brakes and reapply in hopes of gaining traction the brief relief from brakes caused the vehicle to regain traction and while I still have no control over steering, the vehicle jerks towards the right side of the road and the brakes being reapplied the vehicle continues to slide off pavement making contact with stop sign and telephone pole.
My vehicle has side board steps. The tread pattern is such that when wet or icy the step is a virtual skid pad. When you place weight on the foot on the tread it immediately slips out from under your position. Last year I broke a foot when I slipped and this year it was an ankle. Tread design needs to be improved and turned 90. As designed there is no traction protection. Just the opposite, it promotes lack of traction resulting in slipping and falling.
Tl* the contact owns a 2014 gmc sierra 1500. The contact received a manufacturer recall concerning the trailer hitch. The dealer indicated that the manufacturer had only been sending 1 to 2 parts every two weeks and that the contact was placed on a waiting list due to the parts being on back order. The contact was unable to determine when the parts would become available. The VIN was not available. The manufacturer was unable to provide a specific time frame.
There is a service bulletin from gm about frame rust on all gmc 2014 1500 sierra and chevy 2014 silverado 1500 light duty pick up trucks. The frames and some important bolts are highly rusted. They only touch-up spots they can access at the dealership. The facility where they were produced used a poor quality waxy paint coating. The dealership cannot guarantee a complete solution for this frame rust. This is a very dangerous problem in the future of the life of the truck. The frame could decay and the bolts can break off. This is not fair for a $40,000 to $60,000 truck. You can spot the rust right from the dealership new truck lot. I read on the gm truck forum on the internet hundreds if not thousands of these trucks have this issue. I will feel very unsafe driving this truck a few years from now. There are some photos of a few rusted areas in the gm service bulletin which you obtain.
Radiator leaking from top corner driver side and passennger also rust on frame
Rusted fram an oil pan
Discovered undercarriage frame major rusting, entire undercoating peeled and cracked away in over 70% of iron/steel structure, major rust is visual on all bolts connected to suspension and frame. Gmc chat ran my v.I.n. And indicated it was manufactured in mexico. Gmc corporate chat claims that my issue needs to be taken up with the dealership and to check into the state's of nh lemon law. Nh dealership claims a recent bulletin allows them to buff the frame down and reapply undercoating which their dealership is now equipped with. Dealership claims the warranty thereafter would be 3 years/36,000 miles. All warranty information in gmc warranty booklet only indicates body sheet metal at 3 years/36,000 miles for rusting, pitting and peeling of undercoat.
On 4/10/2014 I factory ordered an 2014 gmc 1500 crew cab 4x4 short bed with a max trailer towing package. This towing package had a maximum trailering weight of 11,800# and a gcwr of 17,500#. I took receipt of the vehicle on 5/29/14. On 6/4/14 gm released document id: 3931537 stating that the gcvwr in the owners manual is incorrect. The max trailer weight is now being stated as 11,200# and a gcwr of 16,700# after the release of this document. This 800# gcvwr reduction is an issue as the vehicle was originally purchased and sized with the original towing capacities and gcwr. At this time, gm does not manufacturer any 1/2 ton trucks that will accommodate the original towing capacities that I factory ordered and purchased my vehicle at. I have been working with the dealership on this issue since august 22,2014 and there has been no resolution to this point; therefore, I am filing this complaint.
Tl* the contact owns a 2014 gmc sierra 1500. The contact stated that the service engine sensor illuminated intermittently. The vehicle was taken to an authorized dealer, who cleared the code on the instrument panel but did not inspect, diagnose or repair the vehicle. The contact noticed that there was rust on the front and rear wheel wells and on the front and rear frames. The vehicle was taken to an authorized dealer who diagnosed that the front rear wheel wells, rear wheel wells and the front and rear frames needed to be recoated. The vehicle was scheduled for inspection and to be repaired. The manufacturer was notified of the failure. The approximate failure mileage was unknown.
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