While traveling to denver colorado, my power steering shut off at random on the interstate. I pulled over and turned my vehicle off, and it came back on. A few days later while driving in the snow, it went out permanently and I was stranded until a tow truck arrived. It took 3 days to get my truck fixed, and the whole steering system, rack and pinion, had to be replaced. It cost me over $2,500 to fix and get back home safely. I was traveling on a straight road at 75mph on I-70 west when the steering went out the first time. The second time, I was making a left turn and it went out and nearly caused a wreck.
2014 GMC Sierra 1500 steering complaints
Page 4 of 6: complaints 71 to 100 of 156, newest first, as owners wrote them.
During normal driving in town and on highway, stabillitrak deactivates, power steering assist deactivates and the steering becomes very difficult, airbags deactivate, turn signals become inoperable, radio shuts off, air conditioning shuts off. This happens while at speed on the highway and at slow speeds. It is especially dangerous when making slow turns as the power steering gives out and the truck instantly becomes nearly uncontrollable (uncontrollable for my wife) in the middle of the turn. I have taken the truck to the dealership and they said nothing is wrong and the best they could do was perform a service bulletin. Issue was not corrected. I found that there was a new bulletin that had a fix for the g218 ground. I cut back the sound deadening from the ground, yet that did not fix the issue either. The truck has done this dozens of times and is incredibly unsafe to drive. How can losing steering, airbags, stability control, turn signals, etc. Not be a safety concern?
Tl* the contact owns a 2014 gmc sierra 1500. While driving approximately 45 MPH, the vehicle lost acceleration and the steering ability seized. The contact pulled over to the side of the road, waited a few minutes, and then drove home. The vehicle was taken to musson-patout automotive group (214 us 90 frontage rd, new iberia, la 70560) where it was diagnosed that the fuel injectors failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 125,000.
Tl* the contact owns a 2014 gmc sierra 1500. The contact stated that the stabilitrak warning indicator illuminated. In addition, the steering indicator illuminated and the doors locked and unlocked independently. Eventually, the vehicle shut off and had to be restarted. On three occasions, the vehicle was taken to supreme chevrolet cadillac of plaquemine (23085 la-1, plaquemine, la 70764, (225) 238-1668) for routine maintaining. The dealer had to correct the power steering repair from a previous unknown recall. The failure occurred daily. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 81,445. The VIN was invalid.*dt
Tl* the contact owns a 2014 gmc sierra 1500. While driving 20 MPH and making a left turn, the steering wheel became difficult to turn and the vehicle stalled. The vehicle was able to restart and all the warning indicators on the instrument panel illuminated. An appointment was scheduled with covert buick gmc (11750 research blvd, austin, tx 78759, 512‑583‑3411), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 9-5466674851. No further assistance was provided. The contact stated that the failure was similar to the federal safety agency campaign number: 17v414000 (steering). The failure mileage was 111,000.
Tl* the contact owns a 2014 gmc sierra 1500. While driving 5 MPH and making a left turn, the steering wheel became inoperable. The contact restarted the vehicle and it jerked. There were no warning indicators illuminated, but there was an abnormal dinging noise. Additionally, the air conditioner blower fan increased to high without warning. The vehicle was taken to fairground auto plaza (100 fairgrounds rd, rolla, mo 65401, (573) 364-1002), but the failure was unable to be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 60,400. *tt
Steering gear had loud "thud". Had to replace entire rack/pinion and steering gear. Malfunction occurs when moving and at rest when turning left. Vehicle has never been off highway.
Vehicle has 39000 miles and rack and pinion bushings's are completely out
During normal driving in town and on highway, stabillitrak deactivated and power steering assist deactivated flashes on dash. The air conditioner and radio flash off. Lose power steering. The whole truck shut off also once while reversing, went from park to reverse and shut off. This had been very dangerous, as it happened also while going 70 MPH on the highway.
The engine shuts off and it looses all power randomly when turning , it is noow started to shut off in traffic when lightly tapping the brakes..
Slowing down to park on a street and lost steering and lights flickering, I just had recall reprogrammed &serviced 60 days ago, driver assist service lights also on and parking.I nearly crashed twice so far I need my vehicle for transportation and would like help with this immediately ,for it is a pricey luxurious vehicle.
Tl* the contact owns a 2014 gmc sierra 1500. While driving approximately 65 MPH, the service stabilitrac warning indicator illuminated, the door locks activated independently, and the power steering failed. Additionally, the vehicle independently turned off and on within a few seconds. The vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to retrieve a fault code. The vehicle was not repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 88,124.
Power steering goes out while driving making it hard to steer. Very dangerous it happens out of nowhere.
Vehicle was in motion driving down the highway when complete power steering failure occurred. It was raining at the time, and this took place approximately 30 seconds after driving through a shallow puddle in my lane with the driver side tires. Vehicle was immediately very difficult to steer, even at highway speed. I am a fit male with strong arms and it was almost more steering resistance than I could manage. Had this occurred while turning, I doubt I would have been able to control the direction of the vehicle. Even while driving in a straight line, if this had happened to a person with very much less upper body strength, they would have been in real trouble, as they would be unable to steer the vehicle safely off of the roadway. The shop diagnosed the problem as being a failed electric powered rack and pinion (steering gear). They said that this was not related to the previously issued recall on the power steering, and that it required replacement of the apparently shorted out steering gear.
My electrical power steering has given out. I cant steer whatsoever. It is on recall. We fo have a local shop but it is not a gm shop. We did try working with gm and also the seller-ak sales and service to try get it fixed. They will not help me whatsoever. I love in the bush which means we have limited access. If I wanted to get this fixed I'd have to pay out of pocket over I grand to get my vehicle barged to amchorage, ak. Which I dont have that kind of money. I still owe over 11 grand on my truck. I'm sol as to what to do.
While driving at low speeds the steering wheel jerks and is very difficult to turn and fails to turn and can sometimes be pulled right out of your hands while attempting to turn. When this occurs while negotiating a turn it causes the vheicle to fail the turn, turn very widely and forces the vheilce into the oncoming lane. This vehicle apparently has a recall on part of the power steering assist, but the power steering rack needs to be replaced and gmc will not cover the replacement even though it is all one unit.
While driving the vehicle is losing power in the steering wheel, prompting the stabilitrac warning light to come on. This happens while driving at any speed, while turning and while going in reverse
Tl* the contact owns a 2014 gmc sierra 1500. While driving various speeds, the steering wheel suddenly malfunctioned and became very difficult to turn in either direction. During the failure, the brake, ABS, power steering, and traction control warning indicators illuminated. The vehicle was taken to troy allen buick(358 butler rd, kittanning, pa) where the power steering module was reprogrammed, but the failure continued. The contact indicated that the vehicle was serviced on multiple occasions for the same failure. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 4,000.
Service power steering came on in dash I could not steer the truck.
Tl* the contact owns a 2014 gmc sierra 1500. While driving 55 MPH, the steering failed and the vehicle became difficult to steer. Also, the service vehicle warning indicator illuminated. The vehicle was taken to musson patout buick gmc (214 u.s. 90 frontage rd, new iberia, la 70560, (337) 465-4161) where it was diagnosed that the steering motor pump needed to be repaired. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 69,000.
Steering rack clunks when turning left at low speeds.
The vehicle 4wd system remains engaged and will not disengage. Upon further investigation the system effects steering and drivability. Also effects speed of the vehicle. The vehicle utilizes a code c0398 and show a message of the dash service 4wd. This is due to faulty software installed by the manufacturer. Will cause damage to mechanical parts if driven on the vehicle and is a safety hazard. Gm reference # issued to me when issue complaint of the out of pocket cost to update the software as required by gm to fix their operating system. My reference number is 9-5058496526. Same issue resulted in 2015 gmc sierras that caused gm to issue a service bulletin #28770. Software issues are not wear and tear components. Gm faulty software is the responsibility of the gm as they can cause safety and damage to the mechanical parts of the vehicle.
I started my truck and a message came up that says to service power steering and I am unable to turn my wheel or drive safely. I know that this is a recall on 2014 sierra but the dealership refuses to fix mine
"takata recall" driving truck down interstate and it just cutoff no steering no breaks all power shuts off. I wait till truck is stooped and try wigging key and make sure gearshift is in right position. After a few min lights come on the dash and the truck will start back up. It says in the notification area in dash let driver side window down and up again. This has happen twice and both times I was on a interstate almost hit by cars behind me. I was driving about 65 MPH going straight most time it would do this if I change lanes.
Losing power steering intermittently and suddenly. Wheel becoming extremely difficult/heavier to move. Truck turned off.
Was driving down the highway at highway speeds rolled the passenger window up the stereo cut off the gauges cut out and the wipers wipes in one time. Then a message stating stabilitrak needed to be serviced and electronic power steering was out
Stabilitrak warning comes up and then it warns about reduction in steering assist. When I am parking or driving at a low speed it is hard to turn the wheel. My truck also shuts down and comes right back on when this happens.
Tl* the contact owns a 2014 gmc sierra 1500. While driving various speeds, the steering seized and the stability warning indicator illuminated. The vehicle was taken to classic buick gmc arlington (1400 e interstate 20, arlington, tx 76018, 817‑264‑7782) where it was diagnosed that there was a failure with the stability of the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.
I was turning off of a main thoroughfare into a restaurant parking lot and lost the ability to steer my vehicle for a few seconds. The steering finally recovered so I could make the turn. I took the vehicle to gmc to repair on 9/21/2018. My steering had already had a recall in 2017 in which they did a software update. One year, 9/11/2018, later, I lost the ability to steer. The service advisor stated they had another customer in the week before with the same issue. He also stated they had received an internal memo about the issue and the fix was changing out the battery cables. They charged me over $800 for this repair. Based on the information I was given about the internal memo and the other customer with the same issue, I feel this should be a recall. I contacted gmc about my concerns; the cost of the repair and the dangerous situation of losing steering. Annabelle with gmc basically said there were a lot more dangerous issues reported. It seems the vehicle issue has to result in an accident or death before they will take it seriously.
When driving the truck after extended periods of time (I.e. 1 hour or more) the vehicle will flash a stabilitrak warning and then power the vehicle off. This happened while my son, girlfriend and I were on a trip to florida driving 70 MPH down the interstate. I took to a dealer and they informed me that the battery cables were loose. 4,000 miles the truck has done this episode again and the dealer now tells me that I need to replace the electronic rack and pinion on a truck with 65k miles with a cost of over $3k. There are numerous examples of this happening with trucks just like mine and gm isn't responsible? Hard to fathom that in the 5 vehicles I have owned, not once have I had to replace a rack and pinion and the newest vehicle that I have every owned has this issue.
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