My truck.was.fixed.once for the sterring and is still.cutting out its.so.bad that its shutting the hole truck down.in the.middle.of the road an.on the highway or when u go to speed up it cuts out n the streen comes tight
2014 GMC Sierra 1500 steering complaints
Page 5 of 6: complaints 101 to 130 of 156, newest first, as owners wrote them.
Tl* the contact owns a 2014 gmc sierra 1500. The contact stated that the electronic power steering failed, which caused the steering wheel to jerk violently to the left when turning right. The dealer (wiers chevrolet cadillac gmc, 416 s halleck st, de motte, in 46310, (219) 987-5555) indicated that a software update would not provide a permanent remedy; therefore, the manufacturer approved the replacement of the electronic power steering assist. In addition, the vehicle failed to start and stalled several times without warning. The vehicle was taken back to the dealer who was unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 56,000.
Horrible grinding noise low speed rotating of steering wheel. Sounds metal on metal grinding and clunking, dragging across ridged plate doing parking lot and backing maneuvers. Took to dealership. They said had no trouble codes, but does have internal failure of drive components noted. Scheduling for warranty replacement currently. Metal on metal grinding crunching noise. Entire steering rack needs replacement. Truck only has 79877 miles. It is definitely faulty. Other than that, awesome truck and love it. Everything else works perfect.
Tl* the contact owns a 2014 gmc sierra 1500. While driving 70 MPH, the vehicle stalled and the stabilitrak warning indicator illuminated. In addition, the steering wheel and brakes seized. The contact powered off the engine while in traffic. The vehicle was restarted and drove normally. The contact stated that the failure recurred numerous times. The vehicle was taken to covert buick gmc (located at 11750 research blvd, austin, tx 78759, (512) 583-3411) where diagnostic testing was completed, but no failure code was found. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 103,000.
The truck dies at any moment. Stability track system warning pops up in the little screen and the steering wheel is blocked when this happen. After these to things happens the truck shut down. Sometimes, after a few minutes the truck comes back to normal. This has happened to me for like 10 times in a period of like 15 months. I have taken to the dealer like 6 times and they haven't found the problem. They have change some wires from the battery. They have reprogram the software and nothing I still have the same problem. The truck dies at any moment. All of this happen when I am driving the truck most of the times at low speed and while turning to the left or right except like two times that occurred while I was driving in the highway. The mechanics in the dealer have done all kind of diagnostic that they have but they could not duplicated the problem so the answer that I get every time is that every is fine and that they couldn't duplicated the problem.
When the vehicle had less than 10,000 miles I brought it to the dealer to inspect the steering because of a binding/clunking noise while turning the steering wheel at a stop or slow speed. The dealership was unable to locate the noise at that time. Around 17.000 miles, the noise had gotten worse and they were able to locate it and replaced the steering box as well as the rack and pinion steering. Again, a little after 30,000 miles the noise was back but intermittent. The dealership did not hear it and said the steering was fine. Yesterday, with 40,000 miles, the dealership said the steering gear box needed to be replaced again as something is binding inside on the replacement steering box. Gm is denying this issue yet my research shows many people with the 2014 gmc sierra have or have had this problem. The one technician even told me his steering gear box on his 2014 1500 sierra had the same problem and compley failed. My research shows that this electronic gear box was introduced in 2014 and changed for a different steering box in 2015 models. An apparent acknowledgment of the problem.
While driving down the highway with my 3 year old daughter in the back seat, a warning light for my power steering comes up on my dash and immediately I lose my power steering and have to try to pull my wheel so I can stop on the side of the highway. After turning my truck off and restarting it my power steering comes back and drive it home. I call the dealership and there is a recall for my truck and I bring it in. 2 days after the dealership says they fixed the problem a get the same warning light and lose my power steering again with my daughter in the back seat. I take my truck back to the dealership and tell them my power steering went out again. Not 24 hours after I get my truck back for the 2nd time my power steering goes out again driving down city street. Bringing my truck in for the 3rd time for the same issue, the dealership now says I have to pay them $142.00 for them to diagnose what's wrong with my truck. Why am I held responsible for an issue gm has known about since 2009?
When turning to left, you hear a "thud" in the steering rack and pinion. "thud" occurs either moving or stationary. Occurs during street/highway driving. Have not been off road with vehicle, so no information about occurance when off road.
On making a turn at low speed, my engine has cut out completely. I had full loss of acceleration, power steering ,AC, radio. I put the truck in neutral and restart the engine to get to safety. This has occurred 3 times in the last 20 days.twice in city traffic, once on the highway, turning off for gas. The "service steering assist" light appeared. I took the truck for a full diagnostic at a local electric repair shop, for $170.00. The tech found nothing after hooking my truck to his computer. The day I retrieved my truck from the electrical shop, I stopped in walmart for groceries. My key fob would not lock or unlock my doors. I manually unlocked the truck to determine that the truck would not start at all. No panel/ interior lights, no response in ignition,no automatic unlocking, the truck was completely dead. Roadside service came to tow it, and the truck was jumpstarted from his battery pack. The key fob began to work, unlocking,etc. I towed the truck home. I have VIN checked my truck and there are none but I believe my vehicular failure refers to gm part 573 safety recall 17v‑414 regarding the loss of eps. A secondary recall which may apply is gm# 14v26000 re steering linkages, tie rod assembly.as the "steer assist' alert was what I saw. I have the work invoice from the electrical shop, if needed.
When stationary or driving at low speeds like those in a parking lot or leaving a stop sign. There is a loud 'clunk' that can be herd and felt about 2/3-3/4 of the way to full lock. It is very repeatable and getting louder.
While driving my vehicle turns off, stability control comes on and offf on the dic also the drive assist goes off this is very dangerous then is when it looses power
I temporarily had no control over the vehicle causing me to have an accident. While driving down a residential street approaching a stop sign intersection I merged into the center of st to pass a trashcan and in the process of returning to my correct position on the road I suddenly had no steering. Panicking from the loss I pressed my brakes an attempt to bring vehicle to a stop but was unsuccessful because the tires began a slide once noticing the traction loss I proceeded to release brakes and reapply in hopes of gaining traction the brief relief from brakes caused the vehicle to regain traction and while I still have no control over steering, the vehicle jerks towards the right side of the road and the brakes being reapplied the vehicle continues to slide off pavement making contact with stop sign and telephone pole.
During driving, the stability sensors would go off and show up stating stability turned off, or power steering turned off. The voltage on vehicle would suddenly drop from 15 to 9 and then back up. This will usually turn off the interior lights and electronics. I have discussed this with other 2014 sierra and silverado owners and they all advised this was occuring on their vehicles. There is a ground wire that was not properly installed under the dash which causes high resistance material to cause electrical issues. During one of my drives to work going 60 MPH, the electrical components shut off and caused the engine to stop running. I was able to pull over while coasting on no power and restart the vehicle and it would continue to go. There have been times where the steering wheel would jerk while stationary as well. After many forum discussion this all related back to the ground wire not being properly installed by the manufacturer.
Dec. 11,2017 driving under 20 MPH on a local road speed limit 30mph ball joint pulled out of control arm front drivers side. Front wheel fell over caused damage to tire and rim and disabled ABS system by cutting wires. Lucky I was not on interstate 84 going 65 MPH in fishkill new york truck could have crashed with other vehicles or caused serious injury to occupants of my vehicle could have caused vehicle to roll over. Dealer claimed never heard of this happening and that I must have hit something to cause the ball joint to pull out of control arm, never hit anything not even a pot hole I am the only driver of this vehicle. Had to replace control arm which holds the upper ball joint which is pressed into control arm. Took dealer from monday to friday to complete repairs. Control arm not under warranty repairs cost 936.42. Found many complaints about ball joint and control arm separating on this vehicle online. Driver side front ball joint.
On or about 4 april, 2017 I experienced an alarm while driving my 2014 gmc sierra. While traveling between conroe tx and plano tx, I received a warning steering stability. The alarm cleared so I checked my owners manual and it said to take it to a dealer if it didn't clear. I used onstar and had a diagnosis done on the truck. They reported no problems. The next day the truck shut down, in the middle of making a u turn. My daughter thought she had knocked it out of gear but couldn't get it to start until she turned it off and back on. The same thing happened again (this time to my wife) turning into a parking lot. She took it to a gmc dealer to have it checked out. They found a broken gear in the electronic power assist assembly. We heard that our vehicle had a recall # 17276, for problem with the steering. I then took it to the dealer where I bought the truck and had the computer updated to prevent the problem. I then ask for a reimbursement for having to have the steering module and negative battery cable replaced. I contend that, at the time, the cause of the steering problem causing the truck to die. When I ask a technician at mckinney if the recall was for the problem, he said: no that is just to change an error in the computer. Back in april, the only thing they could do to possibly prevent the stalling was to look for something like a power problem. Before I took the truck in I had no indication of power problems and I was never told how the negative battery cable went bad, only that it happens and the truck was out of the 36 mo warranty. I checked on the internet to see if anyone else was having the problem and what the solution to it was? I saw several people were having the problem, but nobody knew what exactly caused it. The consumer requested to be fully reimbursed for the repairs made referencing the recall #17276.
2014 gmc sierra currently with 45,000 miles. Vehicle spent 40+ days at dealership in 2016 for vibration while driving between 69-72 MPH they could not fix during 6 different service visits. It was under 3 year/36k mile warranty at the time. Began at 22,000 miles. In nov. 2017 vehicle began losing power steering at speeds under 3 MPH, especially in reverse. Also service stabilitrak light has come on randomly at low speeds. Problem was intermittent but is now becoming an almost daily occurrance. Afraid this will lead to an accident. Several close calls already. Radio has also turned off on its on about 5 times in the last 60 days. It will not turn back on until vehicle is re-started. Related or unrelated, while driving at night and applying brake pedal I notice a 1/2 second dimming of headlights and dash lights before they return to normal brightness. Battery and alternator tested fine by dealership. Dealership says vehicle VIN is not subject to any recalls. Dealership wants me to replace power steering gear for $2,500 which they "think" might fix the problem. Don't want to spend $2,500 without certainty it is the problem.
The first time I was driving down the highway and I hit the brakes and the dic said service stabilitrak and a few other things and I lost control of steering and my cruise wouldn't work for a minute the second time I was driving down the road and I gases on it and the whole truck shutoff and back on but I lost control of the steering again then I turned in my driveway and lost all steering and all power and the truck died I had to turn the key 2 or 3 times and if finally started it lost all power it reset my clock and everything on my radio and dic
Tl* the contact owns a 2014 gmc sierra 1500. While driving 5 MPH, the steering wheel seized before the vehicle accelerated. The contact drove the vehicle to wilson county chevrolet buick gmc (903 s hartmann dr, lebanon, tn 37090 (615) 444-9642). The contact was informed that the vehicle was included in an unknown recall and it was repaired for free. After the remedy, the vehicle was operable, but the failure recurred in less than 24 hours. The steering wheel seized a second time and excessive force on the steering wheel was used, but the wheel would not turn. There were no warning indicators illuminated. The manufacturer was not contacted. The vehicle was not serviced for the second failure. The failure mileage was 34,941.
When making a full turn to the left with my 2014 gmc sierra there is a loud thumping noise that you can also feel in the steering wheel. The problem started periodically and I had a dealership diagnosis. They heard the noise and found no problems. The noise has become more consistent and a third party mechanic believes it to be a steering rack failure. The vehicle can be stationary or moving at parking lot speeds to hear the thump.
Yesterday I was driving home on the highway driving approximately 75mph when without any warning a stability steering control light flashed on the dashboard behind my steering wheel. The car immediately jolted from driving mid 70's down to an immediate 67mph. This speed limit was the last thing that flashed before my dashboard blacked out, the steering column locked and the vehicle entirely lost power while driving. Seconds later my windshield wipers sporadically started moving (I did not engage the switch) and I watched the temperature go up from 70 to 80 without touching the gauge manually. The car jolted for almost 10 miles sporadically losing control intermittently and when I exited off the highway and made a left hand turn at a low speed (under 15mph) the steering completely locked and the car pulled off to the side of the road toward a curb. I gained control of the vehicle manually which was difficult but I did correct the drive path back onto the road. I pulled into the dealership at a low rate of speed and the car did the same thing as it did when I exited the highway. I'm in a loaner and the dealer has my vehicle. This vehicle was purchased used roughly 2 months ago from a registered gmc dealer with 40k miles on it. It now has roughly 44k on it. I have made 1 payment on this vehicle thus far.
Complete loss of power steering along with speed control being disabled when a turn signal is activated. Recall 17v414000 has already been completed and did not correct the problem. Both of these issues occur during the same drive cycle (issues have not happened simultaneously but will both occur at some point during the same drive cycle) they seem to only happen on drive cycles that last longer than 45 minutes.
Power steering recall. I have been in touch with my nearby gmc dealer for the past 2 months attempting to get this recall dealt with and fixed. I need this recall to be resolved no later than 20 oct 17 in order for my vehicle to be shipped to my new duty station in alaska as I will be doing a pcs (permanent change of station) for the army. If it can't be resolved by then I need some type of documentation sent to me stating it can't be resolved due to gmc lacking ability to fix the problem or remove the recall from my vehicle. Please email the documentation to [xxx]. Very respectfully, [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Had the recall for the low maneuver turning issue performed at a dealership when I had my oil changed on august 15, 2017. Less than a week later the issue occurred when turning into the driveway and dealership will not honor my complaint to fix it. The statement I hear is "we can't duplicate the problem" but I'm telling them it happened. Either the procedure to rectify the recall isn't working or they didn't perform it correctly. I need help.
Tl* the contact owns a 2014 gmc sierra 1500. On several occasions, while driving various speeds, the vehicle stalled and lost power. The contact stated that the steering wheel seized and excessive force was required to maneuver the vehicle. The contact stated that the stabilink and power steering assist warning indicators illuminated. Also, while making left and right turns, the steering wheel jerked and the vehicle stalled. The contact had to jumpstart the vehicle when the failure occurred. The vehicle was taken to rivard buick gmc (located at 9740 e adamo drive sr60, tampa, fl 33619 (813) 498-2153) where it was diagnosed that the power steering module needed to be reprogrammed. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and the contact was provided case number: 8-3174003373. The contact was informed that the complaint would be escalated and that he would hear back within two to three days. The approximate failure mileage was 75,000.
Tl* the contact owns a 2014 gmc sierra 1500. The contact received notification of the federal safety agency campaign number: 17v414000 (steering). The dealer (hertrich buick gmc of salisbury, 2016 n salisbury blvd, salisbury, md 21801, 410‑202‑8791) was notified of the recall and was unable to determine when the manufacturer would provide the solution to repair the recall. The manufacturer was notified. The contact had not experienced a failure.
While parking vehicle I tried to make a slight right turn, the steering wheel jerked out of my hand under extreme force and the vehicle shut off on its own. After the vehicle stopped I tried to turn right a few more times. Every time I did this the steering wheel would turn itself in the opposite direction about a quarter turn and the dash lights would turn off like the computer was reseting. The vehicle would not start right away, but did after turning the key to the off position for a few seconds.
Rounding a corner at low speed and the A/C compressor locked up and stalled the engine. I lost steering and brakes nearly hit a pole. Search for this issue and you will see that gm has a known issue on the 2014 A/C units that they are doing nothing about
It has been two weeks and no solution has been issued and meanwhile my vechile is stuck at dealers while I am stuck with paymnts and zero solution to fix my vechile and no idea how much longer it will be before it is repaired
Tl* the contact owns a 2014 gmc sierra 1500. The contact received an unknown manufacturer recall related to the eps assist. The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (buick gmc in beaverton, or) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
My truck loses power steering when turning left and practically comes to a stop mid turn. It takes approx. 5 seconds to be able to continue through the turn. Stabilitrak notifications constantly alert on the dash for traction control, steering assist, etc and when doing slow maneuvering the A/C, stereo, and steering assist shutdown for a split second. Recall is open under n172085440 for 2 weeks now and I know other people experiencing these same safety steering issues waiting for the fix to be published for this recall. Please expedite the recall fix asap!!
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