GMC Sierra 2500 power steering loss problems

Filed Oct 26, 2026 · Electrical, Steering · CA

My 2026 GMC Sierra AT4 HD intermittently has no power steering assistance when I start the vehicle, making it extremely difficult to steer. This occurs randomly, approximately once every one to two weeks, and has nearly caused me to hit another vehicle on multiple occasions. A few months ago, the dealership inspected the truck, performed a software update, and told me the issue should be resolved. However, the same problem occurred again after that service visit. I contacted the dealership and requested another service appointment and a loaner vehicle because I need transportation to work. I was told there is a waiting list for loaners. GMC customer service has opened a case and is contacting the dealership to help arrange service sooner. The steering issue remains unresolved, and I am concerned it could cause a collision.

Filed Mar 16, 2026 · Electrical, Fuel system · NY

The vehicle went into low power mode and said to pull over. As soon as that message appeared the next warning appeared and said to shift to neutral and pull over immediately and attempt to restart. The vehicle immediately shut off after second warning before having time to pull over from first message. I was able to pull most of the way off the road as the vehicle had shut off there was no power steering and had limited ability to steer the vehicle. This all happened without advance warning or any other warning that there was an issue while traveling at over 75mph. Vehicle would not restart and needed to be towed. Dealer stated it was a fule control module that was hard to get due to a recall. But that my vehicle was not part of that recall.

Filed Feb 27, 2026 · Steering · GA

Power steering randomly cuts out very random and intermittent. So far only done at low speeds but worried if turning in an intersection and i lose steering.

Filed Aug 30, 2025 · Steering · TN

While towing a less than 2000 lb trailer I had total loss of power steering when speeds dropped below about 5 mph. I got off interstate and was turning right at the end of exit ramp and I could barely turn the vehicle. At the next stop sign it did the same thing. I stopped turned off the vehicle and restarted it and it continued this for the next few miles. Then just as suddenly as it started it stopped doing this and worked fine the rest of my trip.

Filed May 30, 2025 · Brakes, Steering · NY

Experienced loss of power steering, loss of brakes

Filed Nov 7, 2023 · Electrical · 55,756 miles · KY

The contact owns a 2017 GMC Sierra 2500. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist, and the brakes failed to stop the vehicle immediately. No warning light was illuminated. The vehicle coasted to the side of the road. When the contact arrived on the scene, he noticed that the generator pulley had detached. The contact then purchased a new generator, which he replaced himself. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,756.

Filed Dec 14, 2022 · Fuel system · 136,000 miles · CA

The contact owns a 2015 GMC Sierra 2500. The contact stated while her husband was driving approximately 20 MPH, the vehicle lost motive power and stalled. The vehicle lost power steering and power braking functionality. The contact stated that her husband did not see any warning lights being illuminated. The contact stated that her husband pulled over and stopped the vehicle. The vehicle could not be restarted. The contact stated that her husband purchased a fuel head for the diesel engine. The fuel head was replaced, the vehicle was started, and ran for less than a minute when the contact heard loosened nuts and bolts coming from the engine compartment. The vehicle stalled and was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the CP4 had to be replaced with a CP3 Conversion (Part 10904), fuel pump module assembly (Part N10021) and a Duramax Conversion kit (Part 10904). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 136,000.

Filed Nov 14, 2022 · Engine, Fuel system · CA

While Pulling 35' 5th Wheel down freeway, a message appeared in instrument panel telling me the fuel filter was at 0 percent and was going into low power mode. There happend to be an offramp there that I was able to get off the freeway. While making the turn on the offramp the truck died. I pulled over as far as i could whie coasting with no power steering or brakes, leaving truck & trailer partially blocking the offramp. Unable to start the vehicle, I Immediatly contacted Onstar and they dispatched the CHP & tow truck. When CHP arrived he asked when tow truck would be there. Without being able to confirm exactly, and due to safety concerns because of blocking the offramp, he called his own tow truck (Rons Towing) and forced me to move vehicle to safe location. The issue ended up being the injector fuel pump (CP4) that GM was well aware of going out and sending metal fragments throughout the fuel system. I've been told the pump was made in China and not to GM standards. The vehicle has been repaired, all work was covered under extended warrenty, This all could have been avoided if GM would have replaced the faulty fuel pump under recall. Had this happened 100 miles further on our trip we would have been going over Pacheco Pass in Calif. Could have been a total disaster had we been going down the other side with No Power Steering & No Power Brakes pulling a 12,000 lb Trailer in the Dark.

Filed May 25, 2021 · Engine · AZ

I was driving at approximately 40 MPH on a busy city street, I was going to be getting on the freeway where my speed would be in excess of 70MPH. Suddenly without any warning, my 2015 GMC Sierra 2500 HD Duramax died. I had no power at all which means no steering, brakes, etc. I was able to get the vehicle off the road with brute force. After the vehicle was towed to the dealership they inspected it and said that the Fuel Injector Pump failed which put metal throughout the whole fuel injection system (>$7000 repair). While doing some additional research on the Internet I find out that this is a common problem for the 2011-2016 GM Duramax trucks, because GM chose to use a Bosch Fuel Injector Pump which is not suitable for use with US low sulphur diesel fuel.

Filed Dec 9, 2020 · Steering · 45,000 miles · FL

The power steering goes out when turning. This is happening more and more frequently. 2014 gmc trucks have a recall (#14743) addressing this power steering assist issue. Gmc said that I need to get it fixed at my cost.