Ongoing issues with Steering pull to right, and brake pull to hard right when applying brakes, which also turns steering wheel to right upon application. Have to keep steering wheel towards left with constant pressure to go in straight line and when braking. Driver has to be aware of changing road conditions that could affect that. Multiple inspections at multiple dealers have found no obvious issues, and multiple alignments performed, with tires also being replaced have had no success in correcting issue. Front suspension starting to feel loose due, and rear suspension squeak when going over bumps. Also recently found rear axle is shifted slightly to right. Suspect all are related. No parts replaced to date other than the tires. Happens daily. No accidents to date. Daily driver with long trips at times. Steering pull Issue has present since new but everything else has occurred since about 1800 miles and has progressively become worse. Conditions becomes worse at highway/freeway speeds of 65 to 80, but occurs as low as 10mph. Going back to 3rd dealer to look at it again. Truck is 2026 with 10,583 miles.
GMC Sierra 2500 pulling problems
10 of the 1,841 owner complaints about the GMC Sierra 2500 describe pulls to one side, most of them for the 2020 model year.
- owner complaints
- 10
- worst model year
- 2020
- typical mileage
- 19,000
By model year
- 20261
- 20203
- 20161
- 20151
- 20022
- 20011
- 19991
Often reported together
What owners say
The contact owns a 2020 GMC Sierra 2500. The contact stated that while driving at various speeds, the steering wheel was pulling to the left unintentionally. Additionally, the contact stated that there was significant play in the steering wheel. The contact stated that while driving 35-40 MPH and driving through a puddle of water, the vehicle veered violently at a 60-degree angle into the left lane while the contact was firmly grabbing the steering wheel, nearly causing a crash. The vehicle was taken to the dealer and was diagnosed with upper steering shaft failure. The contact was informed that the upper steering shaft needed to be replaced. The part was replaced. Additionally, the vehicle was taken to a Tire Shop, where the tires were replaced and alignment was performed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,800.
The contact owns a 2020 GMC Sierra 2500. The contact stated while driving 63 MPH, and towing a 15,000 lb. 5th Wheel RV, the contact heard the rear wheels make an abnormal squealing or chirping sound. The contact stated that the front end of the vehicle was pulling to the right. The contact adjusted the steering wheel to the left to compensate. The contact stated that the vehicle was losing motive power. The contact stated that the drive(D) symbol was flashing on the instrument cluster. The contact depressed the accelerator pedal; however, the vehicle failed to respond as intended. The contact exited the highway and stopped the vehicle. The contact had the vehicle towed to an independent mechanic. The mechanic scanned the vehicle but did not retrieve any fault codes. The mechanic researched online and informed the contact that the VIN was included in the federal safety agency Campaign Number: 24V797000 (Power Train) for a defective transmission control valve. The contact was referred to a dealer by the mechanic. The vehicle was not repaired. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the transmission needed to be replaced. The contact was informed that the transmission was not covered for repairs if damaged while performing the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 112,000.
The vehicle pulls to the right or left into oncoming traffic within 800 feet or sooner depending on speed. This occurs on city streets or interstate. Gm and gm approved dealerships say this is done to gm specifications. The first 7000 miles, it didn't pull. After gm shop aligned, and 3 months later, it is unsafe to operate.
Vehicle has been into gmc dealership service facility five times, in the span of 3 months. All service/maintenance has focused on loose steering and un-commanded vehicle pull. Issue reoccurs immediately following service. First issue was extremely non-responsive steering, where I could move the steering wheel multiple inches in either direction with no movement or reaction from the vehicle. Compounded with steering wheel had to be held off of center to make vehicle travel straight. Gmc dealership service technician performed gm recommended fix, which did not resolve the issue. Returned vehicle to gmc dealership service department, where they found the steering gear, steering box and pitman arm to be damaged and thus replaced all items. This did not fix the issue. Returned the vehicle to the service department, where they found nothing wrong, and released the vehicle back to me the consumer with the persistent steering issue. The steering is loose. The wheel cants to the right if it is let go of, and when returned to center, the vehicle pulls to the left. Took the vehicle to a different dealer, and asked them to inspect the steering and suspension components. The dealership test drove the vehicle, noticed the right off center cant, along with the left pull, yet found nothing visually wrong with the steering or suspension. They are refusing to further diagnose the issue as they claim their visual inspection found nothing wrong, yet when driving the vehicle there is a noticeable steering issue. 2016 gm heavy duty trucks have this as a known issue, yet gm has not acknowledged it or created a solution. This is a highly unsafe condition, where the steering is unresponsive, and veers the vehicle in un-commanded directions.
I bought a new 2015 gmc double cab 2500 hd z71 4x4 pick up truck in may 2015 it has factory equipped lt 265x70x17 bridgestone duravis 7 ply tires. I took it on a unloaded 9000 mile road trip after about 7000 miles I noticed the truck was not handling like it should it wanted to go straight thru curves it wondered and pulled left or right. I took it to the gmc dealer in spokane washington the found that the alignment tow-in and right side caster was off. This is not my first gm truck the last one I drove 93000 miles and never needed an alignment. While driving to bend oregon the problem reoccurred. I took it to the chevrolet gm dealer in bend alignment check was ok they said it may be tire pressure related I am using the recommended cold tire pressure of 65 psi front and 70 psi rear unloaded not pulling anything. Upon returning to prescott arizona I took it to tims gmc dealer and the alignment was ok. I emailed bridgstone they referred me to the phoenix bridgestone dealer they said the tires for that truck should be lt 245x75x17 firestone not bridgestone. They said they would change them out but need an ok from the gmc dealer. The prescott tims gmc dealer refused to accommodate the request. Checking with several tire dealers in prescott the tire requirements for a 2500 truck are a full 10 ply tire not the 7 ply factory installed tire. Note: the bridgestone tire has a 2 ply sidewall..... A michelin 10 ply tire has a 3 ply sidewall this may be part of the problem. The rim width is.....7.5............load index..121/118.......speed rating........q.... Cold pressure of 80 psi
Dt: when slowing down the anti lock brakes kick in and the vehicle looses brakes for a second and pulls to the right a little when brake pedal drops. Dealer will charge to fix it and caller has not had them fixed yet and says he might just disconnect the anti lock brakes until gmc has a recall. *nm *tt
Vehicle pulls to the left all the times. Have had it serviced 8 times at purchasing dealer, they say they can't fix it. The steering wheel is also off at 1:00 position.
While driving at 20/35 MPH, the vehicle pulled to the right and there was no power steering. Consumer lost control of the vehicle. This was as a result of the steering shaft splitting in half. Please provide more details. Ts
This vehicle has been in the repair shop at the dealer listed 7 different times for a continual problem with the truck pulling to the left side. It has been aligned numerous times, tires changed, steering box controller replaced, sensors replaced, etc. We still have this safety problem with this truck. We now have contacted gmc about all these problems. Since the truck is a company vehicle we can not get a replacement or refund under the lemon law. Except the applied warranty law? We would like to see the problem with it pulling left and now banging every so often when put in gear. We were informed gmc put in a new system in all there pickup trucks steering assy.s that are supposed to allow the truck to drive as smooth as a car. We feel this is the main component that keeps acting up causing these problems.if we cant get this truck repaired right once and for all we are going to take legal action to either have this truck replaced with a even trade or full refund and damages with possible. Thank you for any assistance you can give.
Related recalls
Steering
- What is wrong
- General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
- Risk
- A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232414720.
Recall number 23V549000 · Recall details
Questions about the GMC Sierra 2500 pulling
Which GMC Sierra 2500 years have pulls to one side problems?
The model years with the most reports are 2020 (3 complaints), 2002 (2 complaints) and 1999 (1 complaints).
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