2011 GMC Terrain: windshield wiper failure

Filed Oct 23, 2023 · Visibility · AR

The windshield wiper blades stopped working while driving at night in the rain. This was a dangerous situation as i had a hard time seeing where i was driving.

Filed Mar 22, 2023 · Visibility · 44,280 miles · CA

The contact owns a 2011 GMC Terrain. The contact received notification of GM Special Coverage Adjustment Campaign Number: N192266181. The contact stated that while driving at an undisclosed speed in inclement weather, the driver's side windshield wiper detached and flew off the vehicle while it was set at maximum wiper speed. The vehicle was taken to a local Pep Boys, where a technician determined that the windshield wipers were corroded, and the driver's side windshield wiper was replaced. However, the contact stated that upon engaging the windshield wipers the following day, the driver's side and passenger's side became stuck together. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,280.

Filed Dec 6, 2022 · Visibility · 139,000 miles · GA

The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 60 MPH with the windshield wipers in use, the contact attempted to use the high setting for the windshield wipers and the driver’s side windshield wiper detached and struck the driver’s side mirror. The contact stated that the windshield wiper was replaced. The failure recurred three times. The dealer had not been informed of the failure. The manufacturer had not been made aware of the failure. The approximate failure mileage was 139,000.

Filed Aug 5, 2022 · Visibility · MO

my windshield wipers just suddenly stopped working during a rain storm. I managed to get home safely and after a quick search I was able to confirm this is a known problem with GMC Terrain's. It is talked about in Special Coverage N192266180. However this happened during a rain storm with limited visibility. So I am filing this complaint because GMC needs to issue a full blown recall and not a fix for after the windshield wiper system module breaks. Failed wipers during a storm could get people killed. I was lucky but others may not be. I took video of the wipers not working during the storm if you wish for me to send it to you.

Filed Mar 28, 2022 · Visibility · PA

Wipers were intermittently working then completely died. Took for replacement and 3 months after replacement motor dies again. Take it back to the mechanic which said it would be a dealership issue. I go to the dealership which they do have n192266180 special coverage adjustment wiper transmission arm linkage failure which they said they would have replaced my wiper motor. However, the special cover adjustment has expired. I feel that this is a safety issue. My wipers no longer work and I am looking for a replacement by the dealership due to a safety issue with the wiper transmission.

Filed Jul 7, 2021 · Visibility · 144,000 miles · MI

The contact owns a 2011 GMC Terrain. The contact stated while driving at an undisclosed speed in the rain, the front windshield wipers were activated from low to high however, the wiper blades went up and failed to go back down. The contact pulled the vehicle over to the side of the roadway and waited for the rain to stop for the contact to manually push the wiper blades down. The contact attempted to activate the wipers however, the wipers were inoperable. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 144,000.

Filed May 20, 2021 · Visibility · LA

On Wednesday, May 19th at approximately 8:30pm I was driving east on I-10 leaving Baton Rouge during a torrential rain storm with family members in my car. As we were driving with the wiper blades on, without warning the driver side wiper blade completely! stopped! It went off to the left and rested on the driver’s rearview mirror. It was such a horrifying shock, I had to lean over to the front passenger side to see out of the window with the help of my sister. I tried to slow down to see if we could get off the interstate or whether or not there was an overpass we could stop under and try to fix the wiper. When we stopped under the first available overpass, I tried to adjust the wiper and played with the on off switch to see if I could get the driver side wiper to work again. It never has worked since yesterday. I decided to stay at a safe distance behind an 18 wheeler using its red lights and trailer width to exit at the nearest offramp where we waited out the rain. When we started out again, we encountered rain again on the Bonnie Carr spillway which was extraordinarily dangerous. I’ve NEVER been so frightened driving in my life as the life. No mechanic, police or insurance have looked at the car. I found that GMC has/had a recall for the 2013 GMC Terrains(in Canada?) but no other year. In a forum I found many other GMC owners who have experienced the same thing but haven’t received any recall information to get the problem fixed. I cannot imagine a more dangerous situation than having your windshield wipers go out doing a major storm in Louisiana. As we are heading into hurricane season this is a crucial issue for me. It is my sincere hope that GMC will contact me and allow me to go somewhere to get these wiper blades fixed or replaced. If I get the wiper blades fixed myself, I would like GMC to confirm in writing that they will reimburse me for the cost. Also, I’m concerned that I could be putting more defect GMC wiper products on my car. Please help.

Filed Sep 17, 2020 · Visibility · 77,600 miles · FL

Was driving about 35 MPH on back roads in pouring rain with wipers on high, when the wipers stopped in the up position. No other cars where on the roads, and was only about 2 miles from my house, so made it home, but very slowly. Can hear wiper motor working, but wiper blade arms do not move, like they have become unattached from wiper motor.

Filed Jun 10, 2020 · Visibility · 133,443 miles · WV

Was on the interstate with the windshield wipers on because of the very heavy rain. Then out of no where the windshield wipers quit working and were completely stuck straight up and down causing very unsafe driving conditions as I was not able to hardly see at all and had no where to safely pull off to the side at.

Filed Jan 12, 2020 · Visibility · 170,000 miles · MI

Last summer (july 2019) our wipers stopped in the up position during a heavy thunderstorm on the highway while we traveling over 60 MPH. It was very scary and we are lucky we did not crash. We replaced the wiper blade transmission. Now during an ice storm the blades quit again. I find that there are several complaints regarding issues with the wiper blades and that canada has a recall on them due to the safety issue. Why do we not have recall for this in the us?

Filed Jul 5, 2019 · Visibility · 88,300 miles · MI

Sudden downpours, when I activated the wipers there was a mechanical noise and both wipers stopped working, while in motion on freeway. Forced to drive with near zero visibility until next safe stopping point with my kids in the car. Stopped, checked fuse which was ok, checked wipers and found the transmission must have failed at the motor or drive as both wipes were connected to each other but otherwise free to move by hand.

Filed Jun 26, 2019 · Visibility · 104,000 miles · NJ

On june 20, 2019 aprx 3:20 pm I was traveling the nj turnpike in a heavy downpour the wipers just stopped working in the middle of the storm. Heavy heavy rain and traffic on the turnpike made for a very dangerous situation. I was forced to find my way to the shoulder of the road and almost caused an accident in doing so because I could not see properly. I had to stay put until the rain stopped so I could proceed home. Gmc knows about the problem with the wipers yet has not recalled my vehicle. The recalled the 2013 models yet most modesl from 2010 and up have the same defective part (ball joints in the wipers transmission / motor are defective.