2015 GMC Terrain: windshield wiper failure

Filed Jul 31, 2023 · Lights · AZ

My vehicle had 2 recalls and I took it to the local Chevy dealer where I had purchased the car in 2018. The windshield wiper problem was repaired but I was told they did not have the correct parts to repair the headlights. After 3 days I was told the car was ready and I was assured by the service manager that the car was done. However, the headlights were not repaired..

Filed Oct 13, 2022 · Visibility · PA

I was driving home in the dark at an average speed of 45 mph, and it was raining and all of a sudden, my wipers stopped.

Filed Sep 15, 2022 · Visibility · 72,000 miles · IL

The contact owns a 2015 GMC Terrain. The contact stated that while driving approximately 65 MPH in a rainstorm, the front windshield wiper blades suddenly malfunctioned and ceased operation creating a visibility hazard to the driver. The vehicle was taken to the local dealer who determined that the windshield wiper motor was faulty and needed to be replaced. The contact was informed that parts for the federal safety agency Campaign Number: 22V165000 (Visibility) were not yet available. A temporary fix was provided by the dealer. No further information was available. The manufacturer was not yet notified of the failure. The failure mileage was 72,000.

Filed Sep 13, 2022 · Visibility · 61,000 miles · OH

The contact owns a 2015 GMC Terrain. The contact received notification of the federal safety agency Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 50-55 MPH in a rainstorm, the windshield wipers stopped working and remained stuck in the middle of the windshield. The contact's husband depressed the brake pedal and veered to the side of the road until the rain stopped. The contact's husband continued driving to his destination. The vehicle was taken to the dealer where it was diagnosed that the windshield wiper arm assemblies, module, and blades needed to be replaced. The vehicle was repaired. The contact notified the manufacturer of the failure and inquired about reimbursement. The manufacturer provided no assistance. The failure mileage was approximately 61,000.

Filed Aug 30, 2022 · Visibility · NC

Wiper’s failed while driving though a driving rain storm, wipers were on the highest speed

Filed Aug 24, 2022 · Visibility · FL

Hello I have 2 active safety recalls for my GMC Terrain 2015 that the manufacturer does not want to repair as well as the dealership where I bough from it is Headlamp VeIling Glare (the federal safety agency # 22V137) Windshield Wiper Failure ( the federal safety agency # 22V165 ) my car is paid off, and I want to listed as a Host and I can't until this is fixed can you please help Thanks Olga

Filed Aug 5, 2022 · Visibility · 98,000 miles · TN

The contact owns a 2015 GMC Terrain. The contact received notification of the federal safety agency Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the windshield wipers were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

Filed Jul 18, 2022 · Visibility · IL

2015 gmc terrain. Consumer writes seeking reimbursement for repairs made related to windshiel wiper safety recall. The consumer stated the manufacturer declined the reimbursement due to the consumer not having the vehicle repaired at a dealership. The consumer referenced recall gm: n212352530 and n222363740.

Filed Jul 18, 2022 · Engine, Visibility · VT

Engine failure - car engine turned off when I stopped at a stop sign. Car warning lights flashed. Had to shut ignition off and turn on again. Car started again, but with check engine light staying on. From that point on, every time I would slow down for traffic lights, stop signs, turns or for any other reason when slowing down, the car would shut off. This was extremely dangerous in traffic as it would stall out randomly when slowing down. The car did not give any indication of any pending problems. Windshield wipers - stopped dead during a heavy rainstorm while traveling on a highway. Wipers were completely non-functional in any mode. Had to try to pull off the highway and park as driving visibility was non-existent. Safety to myself and others was completely compromised as I could not see to drive. No warning signs or messages to advise of this problem coming.

Filed Jul 12, 2022 · Lights, Visibility · CT

My windshield wipers snapped off in the middle of a storm. I had them replaced and submitted all the paperwork to GMC. They have not reimbursed me. The reference number with GMC is: [XXX], 2015 GMC Recall Follow Up Dear [XXX], Thank you for contacting GMC Customer Service. The vehicle identification numbers for recall have been published and your vehicle with vehicle identification number [XXX] is part of this recall. Total customer satisfaction is important to us at GMC. If your situation has been resolved to your satisfaction, no further action is necessary. If it has not, please contact us at -[XXX]. Thank you again for taking the time to contact GMC. GMC Customer Assistance [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Jul 11, 2022 · Visibility · NE

My wipers on my 2015 GMC Terrain failed when I was driving, during a rain storm. I called the GMC Customer Service number about this recall before I had my car inspected. After giving customer service a call, I felt like no resolution was done. Yes, I believe not having windshield wipers does put others on the road at risk, when it is needed during a rainfall. I went to an independent service to have my car diagnosed, and they confirmed that my wipers did not work and it needed replaced. There was no warnings lights on my dashboard before my wipers stopped.

Filed Jul 7, 2022 · Visibility · 80,000 miles · PA

The contact owns a 2015 GMC Terrain. The contact stated that while driving approximately 65 MPH in a rainstorm, the windshield wipers suddenly became inoperable creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and informed the contact that recall repair parts for the federal safety agency Campaign Number: 22V165000 (Visibility) were not yet available. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.