Excessive oil consumption before first oil change due, bought vehicle used less then month before service due. Vehicle has 102,102 miles oil dipstick showed no oil on dipstick. Bought oil and filled to recommended level 2 days before 1st oil change. Made dealership aware and scheduled a appointment for oil consumption issue.
2013 GMC Terrain engine complaints
Page 2 of 8: complaints 11 to 40 of 206, newest first, as owners wrote them.
I hit a pot hole and a stabilitrack error popped up. Also reduced engine power I was miles from home and could have easily caused a major accident on the road.
The engine locked up due to oil leaking into it. This is a known issue with GM on these model cars but instead of issuing a recall they issued a special warranty that expired leaving consumers with these vehicles to be responsible for this repair which cost over $8,000.
Excessive oil consumption, and had to change out timing belt at 50,000 miles
The contact owns a 2013 GMC Terrain. The contact stated that the vehicle failed to start up with the check engine warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact stated that there was compression failure in each cylinder, causing the timing belt to jump timing, and the engine needed to be replaced. The vehicle was not repaired. The manufacture was not notified of the failure. The failure mileage was approximately 153,514.
2013 GMC Terrain with 109000 miles. Check engine light came on. Drove to local independent repair shop to have codes checked and to have oil changed. Oil was due to be changed at 109000 miles. Repair shop showed oil was down over 3 quarts even though they found no leaks. All engine codes had been set by low oil. They changed oil and filter (twice) and performed complete oil system cleaning and ran diagnostics. They asked my to watch oil consumption and bring it back in 500 miles. The next day, the check engine symbol came back on so I took vehicle back to repair shop. Error codes now all pointed to timing chain problem. It would be $1500 to $2000 to replace timing chain. Vehicle not repaired since I recently had suspension work and also replaced exhaust system.
The contact owns a 2013 GMC Terrain. The contact stated that the engine was making an abnormal knocking sound. While driving, at various speeds, the vehicle was jerking. The lights were dim. The contact had to add additional oil every 7 days. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 55,000.
The contact owns a 2013 GMC Terrain. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The vehicle was not able to be restarted. The vehicle was towed to an impound lot and then to a dealer where it was diagnosed that the engine needed to be replaced due to a lack of engine oil. The vehicle was not prepared. The manufacturer was notified of the failure. The failure mileage was 39,106.
When driving vehicle loses power, upon pushing accelerator there is no acceleration and vehicle keeps losing speed. This happens at any given time.
See attached document from complainant
Catalytic Converter - Available for inspection Safety Risk - Toxic Exhaust gasses and engine failure Problem was diagnosed by independent service center. Vehicle has not been inspected by manufacturer, police, insurance rep...only mechanic that made decision from a diagnostic test Warning Signs: O2 sensors replaced, excessive oil consumption, leaks, fuel pump replaced, check engine light keeps appearing even after cleared, poor acceleration Started seeing signs in 2019 I can provide additional receipts for past repairs once located. The receipt attached from HCS Auto performed a diagnostic on 9/25/23 and again today on 10/2/23. Please contact them to confirm that vehicle will need catalytic convertor.
My PCV failed the winter of 2021. It blew the rear main. My Terrain has been parked since then.
The contact owns a 2013 GMC Terrain. The contact stated that the vehicle was consuming 1 to 3 quarts of oil for every few miles. The contact stated that the cross member was covered in oil. The vehicle was taken to the local dealer, where it was diagnosed that the timing chain had jumped and there was no compression in the engine. The contact was informed that the rod bearings were damaged. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 143,000.
My airbag indicator lit up and I was not involved in any accident or even a fender bender. After this the engine indicator lit up as well, I had to replace the battery, change spark plugs at the local Firestone. Now I have a problem with the theft indicator and the vehicle does not turn on. Several problems have come up since the airbag indicator lit up.
Massive oil consumption
Bought my 2013 GMC Terrain SLT in 2017 from Carvana. I did not know there had been low oil issues or catalytic convertor issues that GM had put out a letter to get replaced in 2020. I always had to put oil in it. It just burnt right out. I also replaced 3 catalytic convertors. Fast forward to now 2023, I'm driving and my engine starts knocking loud. It has oil in it at this point. It finally died half way home 52 miles out. I had it towed home and then to a dealer. I find out from them that there was metal intermix with the oil and that this had a warranty for this issue. But... now my vehicle is 10 years old and over 120,000 miles. Now I can't get the warranty because it expired. that's crap! This should be a recall by now considering this has happened to numerous people with this year make and model. I can't spend $9,698.00 on a new engine.
This vehicle is burning/losing oil. It is full, it will have a greasy substance on the dipstick and oil cap. Then after 1k-12k miles the oil is almost empty. I have had almost 5k in repairs at McLaughlin and they state nothing is wrong, yet I keep having the same issue. I went to key Auto mall and oil looked fine and now it is almost empty again. No oil all over the engine or on the ground. I don't want the engine to blow or have excessive oil changes. What is the remedy to fix this?
The contact owns a 2013 GMC Terrain. The contact stated that while driving at an undisclosed speed, she smelled a burning odor throughout the vehicle then the vehicle started to hesitate. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle was not included in a recall nor covered under Warranty. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 108,000.
Experienced two separate problems with the engine. The first is oil consumption. We have had to add oil almost every month for the past 2-3 years. The second is that the rear main seal blew after an extreme cold snap. While attempting to repair the vehicle we found metal shavings in the oil filter. The vehicle is no longer worth the cost of the repairs.
Sudden Excessive Oil Consumption, Engine Seized, Oil Pressure Alert Warning Failed to alert driver that the car was bone dry with no oil, and the Information Screen indicated that 25% Oil Life was Remaining, when the car was bone dry with no oil. FYI - GM paid for 50% on costs of a replaced repurposed engine. And yet there is/was no recall? They should have paid 100%
The contact owns a 2013 GMC Terrain. The contact stated that the vehicle was consuming an excessive amount of engine oil. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Vehicle began to hesitate and then became disabled. A large amount of oil was evident under the vehicle and continued to leak. It was apparent that the rear seal had blown out. Vehicle was towed to a GMC dealership and confirmed problem. Another mechanic informed us of a recall on these engines but this has yet to be confirmed with the dealership after nearly 3 weeks of it being there.
The contact's mother owns a 2013 GMC Terrain. The contact stated while she was driving at approximately 30 MPH, the vehicle shuddered and stalled. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the cam shaft sensor and timing chain needed to be replaced. Additionally, the dealer found that the oil level was very low level after having had an oil change the same day. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 129,000. The VIN was unavailable.
I have almost been in 3 accidents. My 2013 Terrain has stalled while driving..Cut off at lights. Engine reduced while driving and massive oil leak that gas caused timing chain and engine failure. I have read other complaints, and this is sad GMC has been allowed to get away with this. These engines are dangerous and need to be replaced before someone looses their life.
Vehicle stopped running due to timing chain issues at 106,000 miles. Dealer stated the 3.6L V6 is known to not last past 100k miles and they can't do anything. This needs to be a recall as it's a very prevalent problem.
I was driving my 2013 GMC Terrain to a friends house, I stopped at a stop light, when I picked up speed, the car stalled and wouldn't get up to speed. Eventually, it did pick up speed. I went to turn into her neighborhood and the same thing happened. Trying to get to the destination, I continued into the neighborhood. I stopped at a stop sign, and when I tried to accelerate, the car died. No indicator lights were engaged. I turned the car off and waited a minute or so and turned it back on. I got to her house, and charged my battery and drove home without issue. The next day, I went to have my battery checked and they alerted me to a horrible oil leak. I had the car towed to the dealership. The next day, the dealership told me that GMC would specifically have to look at the vehicle to diagnose. I had the car towed to my trusted mechanic and he told me the rear main oil seal blew out and found a service bulletin regarding this issue #14882. I made an appointment with the dealership only to find out that this isn't covered under the bulletin, because it expired in November of 2022, and it's not covered under my warranty. The warranty company stated, "if there isn't evidence of moisture in the PCV it would be covered, but since it's a known issue and a consistent problem with the vehicle, it's not covered." So, my only choice is to pay out of pocket for a defective part that will continue to break and cause the rear main oil seal to blow out of the car, potentially putting me and my 9 year old daughter at risk, because GMC isn't acknowledging this issue and recalling the faulty part that is the ROOT of the problem and has been widely reported. There is also a class action lawsuit that is currently open and ongoing (Case 2:22-cv-10785-MAG-JJCG) which is trying to hold GMC responsible for not recalling the part sooner - when they were made aware of it - putting thousands of consumers at risk. It's also fraudulent for this information to not be disclosed at point of sale.
Was driving vehicle all of a sudden reduce low power engine mode. Sign came on and something about stabilization traction. Not sure exactly what vehicle stalled out will not restart. Also have used too much oil constantly putting oil in one to 2 quarts every two weeks or more.
While driving on the highway at speed limit 75mph, the vehicle (without warning â ï¸) suddenly went into (Reduced Power Engine Mode/ Service Stabilitrack) jerked and slowed down to 35mp almost causing a pile up as cars behind and next to me where still driving above 70mph. If not for my quick reaction to turn on emergency lights cars behind me would have hit me. Immediately after I got off the highway I drove the car (at 35mph as fast as it went) to my nearest Pepboys. Here the vehicle was serviced for nearly a month until the problem was fixed. The cost was almost $6500 GMC has failed to notify customers if this potential issue which not only risks the lives of the drivers and passengers of the 2013 Terrain but those driving alongside it. This is not a new issue as I found the testimonies of many other GMC owners tell a similar dangerous experience. Please help! I have detailed invoices of the repairs.
Timing chain broke, No check engine line! Please get a recall going on this motor! I've read hundreds of RECENT posted complaints about this. This is not the trust of an American made supplier. Do the right thing. Please.
I've been having same issues Occurring since I Signed my purchase agreement. The constant rattle at about 1500 RPM, The oil leaves At such a rapid rate That I have to monitor it every day As to make sure the level doesn't go too low. I've only had the vehicle since September 2022 and here it is Halloween 2022 and I'm down over $2000 maintenance costs and maintenance costs trying to prevent catastrophic failure with the engine that I know is coming! OBDII code reads P0171
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