2013 GMC Terrain: won't start

Filed Jan 28, 2022 · Electrical, Engine · IN

Vehicle stopped while driving three different times. Whenever alarm is turned on, car sometimes does not start next day. I've had to jump start it over 7 times in 9 months. Vehicle scheduled for review by dealer in three weeks.

Filed Dec 1, 2021 · Electrical, Engine · OH

While pulling out of my driveway the car stalled and the stabilitrak light came on. Car would not start again. Had it towed to dealership because it seemed something electrical was the issue and now they say it needs a complete new engine because it lost oil compression. No oil light has ever come on, no other lights and no oil leaking on our driveway or anywhere else that we’ve noticed. Dealership says they can’t tell us exactly why the engine failed. The car only has 53000 mikes on it. We bought it in august of 2014 and maintain it appropriately

Filed Mar 22, 2021 · Engine, Transmission · 118,886 miles · MI

Pcv valve froze causing rear crankshaft seal to fail. Engine needed to ne replaced. Gm won't honor sb 14882. Car started to run sluggish in cold weather. Stalled and restarted. Parked in driveway overnight in 6 degree weather. Would not start. Oil qall over driveway.

Filed Dec 29, 2020 · Engine · 124,000 miles · IL

Tl* the contact owns a 2013 gmc terrain. The contact stated that after parking the vehicle, the following day the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the engine oil pressure was low and the timing chain had failed. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not notified. The failure mileage was 124,000.

Filed Nov 24, 2020 · Electrical, Engine · 65,000 miles · OH

I have called gm on numerous occasions regarding my engine failing while driving. Stalling in the middle of busy intersections. They opened at least 7 cases involving this same situation and knowing my fear of getting killed when this vehicle just shuts off while driving or just turning a corner or waiting at a stop light!! My heater did not work, my radio will freeze up and is non functioning sometimes..I'm afraid to drive with my grandchildren. As I write this my engine light came on again after a $1,000 repair of the timing chain. This happened while I was driving home from work at 1:30 in the morning on a country road and a sheriff deputy happened to be patrolling snd helped me by calling a towing service because my SUV would not start.. The deputy even got my manual out to see if he could figure out the problem.. When I called gm I was treated sooo disrespectfully by a girl that was assigned to my cases.. I do have receipts and the cases numbers and dates wrote down when I talked to gm.. I need a safe vehicle and I owe $19,000 still and now it's only worth $6,000... I'm a widow and only making ends meet.. This has been a scary struggle... Please help!! Thank you and god bless.🙏🏼

Filed Sep 16, 2019 · Acceleration, Engine · 63,000 miles · VA

I have had my 2013 gmc terrain for 3 years and it has problems with the oil consumption, starting, traction light comes on by itself and truck cuts off without warning. This started several weeks ago. Oil, it consumes large amounts of oil between the oil changes. I check the digital oil displays, that show how much oil remains, and it can go from 80% remains to 70% remains in a matter of days. Icutting off, this happens at random times. When I drive, it looses power and cuts off in the middle of the street. No warning at all. This is very scary especially with my children in the car. It will loose power and not accelerate and I have had drift to the shoulder of the road. I am scared it will do this on the highway when driving at high speeds. Starting, my SUV can start with no problem and I can drive to the store 5 minutes away and it will not start when I return. I try starting it 5 times and it will finally start. This has happened several times. It will start in the morning when I go to work or take kids to sports practice or their games and when I leave work will not start after 8 hours. After a 1-2 hour game, same thing occurs, it will not start. I have taken it for diagnosis, received code and had it repaired. After a few days, same thing happens. My mechanic can not figure out why this is happening. My traction light has also come on by itself, for no reason. There is no recall for these problems but it should be before innocent people, and families are injured or killed.

Filed Apr 18, 2019 · Engine · 98,000 miles · TX

Started my car in the morning before work and it immediately began to shake and knock. Message stating reduced engine power noted on control center. Vehicle would only go 25 MPH. Felt like oil was low so attempted to drive to get oil checked and while on the way there the car quit working and I had to coast into a local business parking lot. The engine would not turn over but I still had battery power. Had to have my vehicle towed to mechanic who just notified me that my engine was burned up and they had to put 4 quarts of oil in for it to just register on the dipstick. My car was running perfectly fine up until that morning. I get my oil changed as I should. Initially thought it was just a blown gasket but it was much worse. I have less than 100,000 miles on this vehicle.

Filed Feb 4, 2019 · Engine · 61,000 miles · IA

I was driving my vehicle, heading home on a cold night when the engine light went on, the display said "power reduced to engine", I stopped and the car just shut off. I tried to restart it and it wouldn't turn over. I called for a tow truck and they looked it over the next day and told me that I had dropped all of my oil, with the exception of 1/2 quart, the mechanic then told me that the pcv pipe was plugged and forced a leak and blew causing my car to lose all of it's oil. He is not a gmc dealer so he called the nearest one, mcgrath (formerly bird chevrolet) in dubuque, iowa and they said that that has happened and there was a recall on them and that the car should be towed there for repair. Once the mechanic at mcgrath, (randy) had taken a look at the car and ran my VIN # he stated that my car would not be covered, even though this same thing is part of a recall for the same make /model/year of my vehicle. He said that I would have to pay out of pocket for the malfunctioning of this part. So far I have had to pay for emergency towing, towing to the dealer, and diagnostic testing, totaling $350.00 and there's been nothing done yet to my vehicle.

Filed Aug 20, 2018 · Engine, Transmission · 165,263 miles · TX

08/17 check engine light came on, took vehicle to a mechanic, he plugged in the computer to assess the code which was p420 after assessing my terrain he decide that there was not an issue with the converter and reset the computer, told me if the check engine light came on again to bring it back. For the past year I have noticed that I had to add 1 to 2 quarts of oil in between oil changes. I made a right turn and went to excelerate up a small incline and my dash went completely black and my vehicle shut off and started rolling backwards. I applied the break, turned the key off and attempted to restart my terrain and it would not start. I had to have the vehicle towed home. The next day our mechanic came by our home to look over my vehicle, when the computer was plugged in numerous codes were listed. At that time our mechanic informed us that the motor needed to be replaced. I started to do research and found that this issue is known by gm. I contact gm customer service and was told that my vehicle is outside of the parameters that gm is willing to cover. After additional research found that there is a class action lawsuit for this exact issue with equinoxes and terrains. Called the dealership where we purchased our terrain and was referred back to gm customer service, so I called gm customer service again, the representive was very rude and again informed me that I would have to pay out of pocket to repair my vehicle or I could file a complaint with the federal safety agency. I have contacted gm customer service 2 additional times as well as the dealership with no luck of a resolution and gm acknowledging that my vehicle would have been included in the "special warranty" however I am outside the 120,000 miles, per the gm representative I have to pay out of pocket to repair or replace my vehicle as they are not responsible due to my current mileage.

Filed Jan 12, 2018 · Engine · 58,000 miles · IL

Gmc bulletin 14882 special coverage adjustment ' plugged pcv orifice in intake manifold this bulletin needs to be extended on my 2013 gmc terrain. My wife was driving home from work in -11 temps and all of a sudden her car started sputtering and making a whining noise. About a mile up the road her car dash reads " critical oil pressure" and the vehicle turns off. My wife was stuck in the freezing cold for over 40 minutes before a tow truck arrived. The vehicle had less than 58,000 miles on it. I had purchased an extended warranty when I purchased the vehicle. My mechanic found that the main seal and pcv system froze up. He mentioned that the same issue that gmc released under bulletin 14882 had happened to my vehicle. I called gm and they told me that it would not be warrantied as it was out of warranty 1 day prior, they also mentioned the bulletin did not apply to my vehicle because my VIN did not match the product recall. They recommended that I take the vehicle to a gm dealer to inspect (in which they said I would pay for the diagnostic fee). I told gm (customer care) that the vehicle would need a tow as it wont start and unsafe to run. I ended up paying for a tow to a gm dealership and they looked at the vehicle and verified that cost would be $2200 to make the repairs and verified that the issue is the same as bulletin 14882. I have opened up a case with gm customer care but have gotten nowhere with them on why my vehicle is not added to the 14882 bulletin when their mechanics are saying its the same problem. I have gotten a run around from gm customer care team and an unreturned call from management asking to further discuss the specifics on what meets the bulletin 14882 and why vehicle isn't part of the recall. The gm dealership I took my vehicle too even stated they have worked on 4-5 of the same pcv valve freeze in the last couple weeks. Someone plz help!