2017 GMC Terrain: airbags did not deploy in a crash

Filed Feb 24, 2021 · Airbags, Body · 37,000 miles · NY · crash · 1 injury

Purchased gmc 2017 terrain 1 month ago today. The first week I had it the engine kept stalling while idling. I took it to the dealership for them to fix. I got it back and it seemed to run hard. 3 days later I found that not one but both key fobs would not work. The battery is brand new. When I spoke to service man at dealership, he stated that one fob was faulty and they would order a new one. I haven't heard back from them...today I got into a front end collision where the air bags did not deploy causing me injury. Only after the fact did the alarm sound and dash message came on stating service airbag. The four way lights would not stay on and the interior lights would not turn off. And there was a smell of something burning.. No return call from gmc.

Filed Apr 7, 2020 · Airbags, Body · 45,000 miles · CA · crash · 1 injury

I was making a left turn during a green light my car was in motion. A white van was speeding towards me from the drivers side going straight at me at high speed with a red light. They hit the front drivers end of my car which made my car spin out. The airbags did not deploy. The whole front end of my car was ruined.

Filed Aug 11, 2019 · Airbags, Driver assistance · 42,000 miles · SC · crash · fire

I was driving down the road at 55 MPH when a deer ran out and hit the passenger side of my vehicle. It bounced and rolled off the drivers side. I pulled the vehicle off to the side of the road. All of the electric components in the vehicle were on. The interior lights were on, the hazard lights were flashing and the console was locked up. I pushed the buttons, but nothing happened. The airbags did not deploy there was a message on the screen that say service airbag (but they hadn't deployed). I could smell something burning, the vehicle was smoking and I could hear something popping, I got out to assess the damage and my vehicle was on fire. The vehicle ended up being a total loss.. This is happened in ga and the state patrol did the police report.

Filed Jun 17, 2018 · Airbags · 30,000 miles · MI · crash · 1 injury

I was driving 9pm on a city st rd, coming up on a mile light that was red. The roads were dry on a 5 lane rd. There was 1 car ahead of my car with their brake lights on . Although not noted on police report the car was stopped approx 5 to 7 car lengths prior to the red light. I had began to slow down but did not realize the driver ahead was not slowing down but stopped. I swerved to the right and as noted in pics below the drivers side of car hit the other drivers passenger back corner. I ended up in a parking lot on that corner. Other then the medical term coop to coop that also aided in my head injury, I also hit my head 2 times at my hairline on the steering wheel and then my left cheek. I was diagnosed and sustained a severe concussion/ brain trauma. I went to the emergency room twice for care of worsening symptoms and was incapacitated and out of work for about 6 wks. Which was still to fast to return, but I could not afford being on disability. Following the accident the car was taken to the city tow yard, and was assessed within a week by the ins adjuster as total loss. From there it was taken to a junk salvage business. Due to my incapacitation I had no means to look into concerns related to why the airbags did not deploy. I am a nurse practitioner that now has short term memory loss, migraines, and attention deficit due to the brain injury. I have no way of finding out if the airbag sensors were defective or not because, although I'm attempting to track the car it's been difficult, and unsure of my rights to the car if I can track it down. The bigger surprise was that I received a recall notice on my 2018 gmc terrain just today, but have no answers on the 2017. Please help in anyway with what I should do. Sincerely *tr

Filed Mar 5, 2018 · Airbags · 2,850 miles · MN · crash · 1 injury

Tl* the contact owns a 2017 gmc terrain. While driving 32 MPH, the contact's vehicle struck a parked vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head and mouth, and sustained a mild concussion. Medical attention was required. It was not determined whether or not the vehicle was destroyed. The dealer and manufacturer were not made aware of the crash. The failure mileage was approximately 2,850.