My car was t-boned on the driver side and no airbags deployed. The outer door and window exploded with the force. We were also hit from behind
2018 GMC Terrain: airbags did not deploy in a crash
5 of the 227 complaints about the 2018 GMC Terrain describe airbags did not deploy in a crash.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 1
Airbags did not deploy in a crash by model year
What owners say
The contact owned a 2018 GMC Terrain. The contact stated that while driving and nearly coming to a complete stop in the right lane, another vehicle driving approximately 40-50 MPH crashed into the rear of the vehicle, causing the contact to hit her face against the steering wheel, and the contact became unconscious temporarily. The contact stated that upon regaining consciousness, the contact noticed that the vehicle had moved to the grass by the left lane of the road, where traffic was going in the opposite direction. It was unknown whether the vehicle was involved in a second collision. A message advising that an accident was detected and inquiring whether 911 should be contacted was displayed. The contact stated that the air bags failed to deploy, and the front driver's side seat belt failed to retract as needed. A bystander opened the driver's side door to verify that the contact was safe. The contact noticed that she was bleeding significantly and was unable to move the right shoulder and the neck. The emergency units assisted the contact out of the vehicle. The emergency units placed braces on the contact's neck and placed the contact on a stretcher. The contact was transported to the hospital, where the contact underwent X-rays and CT scans. The contact was informed that she had sustained a concussion, lumbar injuries, a fractured nose, loss of taste and smell, laceration on the inner and outer side of the bottom lip, carpal tunnel on the right hand, severe whiplash, laceration on the right shoulder, and a cut behind the right ear. The contact was in the process of undergoing MRIs. A police report was filed. The vehicle was towed and totaled, but was still under investigation. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was filed; however, no further assistance was provided. The failure mileage was unknown.
I was sitting at a red light in the left hand turn lane. A truck ran their red light hitting another truck sending both of them crashing into my vehicle. The first truck struck the front bumper at the headlight & skid all the way down the side of the vehicle then the other truck was slammed into the side of my vehicle. All the damage was on the driver side of the car. My car was moved over into the next lane but no air bags went off. This happened on a hwy where the speed limit is 65. The truck running the red light was going at least that fast and never hit their brakes.
This is a complaint against recall n182155400. My husband a cpd police sergeant was driving home from work on june 17, 2018 nb on 111th street (public street) when he was hit going 30 MPH by an unlicensed driver hitting him on the front driver side: bumper/tire/door. To his dismay the air bags did not deploy. Luckily he had his take home radio in the car to call for immediate assistant. We were not aware of the recall until we received the onstar june diagnostic report on june 19, 2018 and then a phone call on june 20, 2018 from gmc haggerty to schedule service for the recall. Unfortunately, we cannot address the recall since the gmc will be in the auto shop for the next 2 weeks being repaired. This explains why the air bags did not deploy during the time of the accident - when they are needed the most. We filed a claim online with our insurance d48 1451-d03-13b state farm under claim number 13-01f8-89b on june 17, 2018. We do not have estimates from the auto shop at this time.
I pulled into our carport. It felt like the car just "sped up and went faster and faster." it hit the front of the car straight on. No airbags deployed nor did the front end collision stop happen.
Service bulletins that may apply
Related recalls
Air bags: air bag/restraint control module
- What is wrong
- General Motors LLC (GM) is recalling certain 2018 GMC Terrain vehicles. The sensing diagnostic module (SDM) that senses a crash and deploys the necessary air bags may not power down correctly when the vehicle is shut off, causing it to be inoperative when the vehicle is restarted.
- Risk
- If the SDM becomes inoperative, it will not detect a crash or command the necessary air bag deployment, increasing the risk of injury in the event of a crash.
- Remedy
- GM will notify owners, and dealers will reprogram the SDM with updated software, free of charge. The recall began June 29, 2018. Owners may contact GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 18179.
Recall number 18V340000 · Recall details
Questions about the 2018 GMC Terrain no deployment
Is airbags did not deploy in a crash a common problem on the 2018 GMC Terrain?
5 of 227 owner complaints about the 2018 GMC Terrain (2%) mention airbags did not deploy in a crash. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2018 GMC Terrain?
There is 1 recall and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 GMC Terrain
Check engine light 33Brake failure 14Jerking 13Loss of power 12Stalling 12Won't start 7Engine failure 6Won't shift 6Transmission failure 6
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