As I have owned several GMC Yukons in the past, I was familiar with their dashboards cracking even when still under warranty. However, when my 2014 Yukon dashboard cracked, just out of warranty, I was shocked at the cost to replace and install a new dashboard. Thus, the replacement dashboard and labor charge to install it was simply unfeasable. As the dashboard continued to crack during the summer, an alternative mentioned to me by a mechanic at the GMC dealership was a "glued on cover called a dashskin." I purchased a Dashskin for about $125 and, following the instructions, glued the Dashskin over my existing dashboard. The Dashskin had an opening for the airbag and did not appear to impede the execution of the airbag should it be initiated. I've made two attempts to have the attached recall on the airbag satisfied but, on both occasions, GMC informed me that the dashboard would require removal. In my case, the dashboard and Dashskin would be unusable and I would be back to purchasing a very expensive dashboard. I know that there has been a longterm, ongoing lawsuit against GMC regarding their cracking dashboards, but have no idea of the results. However, their airbag recall coupled with their inferior dashboards should be their expense, not mine.
2014 GMC Yukon airbags problems
12 complaints (21% of all complaints for this car). Typical mileage when it fails: 39,000. 2 crashes reported.
- owner complaints
- 12
- of this car's complaints
- 21%
- typical mileage
- 39,000
- crashes
- 2
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
GMC Yukon airbags problems in other years
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1‑800‑222‑1020; Cadillac customer service at 1‑800‑458‑8006; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328800.
Recall number 21V054000 · Recall details
Related investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
What 2014 GMC Yukon owners say
Most recent owner complaints, unedited.
Takata Recall. The contact owns a 2014 GMC Yukon. The contact received notification of the federal safety agency Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 GMC Yukon XL. The contact stated upon picking up the vehicle after the recall repair of the federal safety agency Campaign Number: 21V054000 (Air Bags), she noticed that the dashboard was severely damaged. The contact stated that the driver's side of the dashboard had a hole as big as the palm of her hand. The contact stated that the passenger side of the dashboard where the air bag was located had two cracks that extended to the area where the passenger's side air bag was located. The contact stated that the dashboard was making rattling sounds while driving. The dealer and the manufacturer were notified of the failure but provided no assistance. The failure mileage was approximately 159,800.
I have an outstanding recall on my 2014 Yukon. This recall is several years old. As far as I can tell nothing has been done on this recall. This is a safety recall! Previously I owned a 2008 Chevrolet Suburban with the same recall on it. I was told that no parts were available for the repair. I repeat this is a SAFETY recall!!! We had a wreck in the 2008 chevrolet suburban which deployed the airbags. Lucky for us the airbag worked properly. My wife was setting in the front passenger seat. If the igniter had exploded she would have been seriously injured or killed. We bought this Yukon from Carmax. The car came to us from Alabama. Hot and high humidity. As I understand it these are the conditions that make the igniter more likely to explode. Please do something on this recall.
Takata Recall. The contact owns a 2014 GMC Yukon. The contact stated that the front passenger’s seat air bag warning light failed to illuminate randomly with or without a seated passenger. The vehicle was not taken to the dealer or independent mechanic for diagnoses or repairs. The contact stated that he received notification of the federal safety agency Campaign Number: 21V054000 (Air Bags) in February of 2021. The dealer was contacted however, it was stated that the parts were not available to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Tl* takata recall. The contact owns a 2014 gmc yukon. The contact received notification of the federal safety agency campaign number: 21v054000 (air bags) however, the part to do the recall repair was unavailable. The local dealer alexander gmc located at 1501 ventura blvd, oxnard, ca 93036 was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Service air bag light. A few months after I bought this vehicle the service air bag light started going on ocassionaly. Because it was so intermittant it could not be repaired. As soon as it was out of warranty it started staying on all the time and I was told at the dealer that the air bags weren't working so I had to pay $450 to get it repaired even though there had always been a problem since new. Vehicle now has 17,000 miles on it.
Dashboard has cracked over the air bags leaving sharp, jagged points
Dashboard cracked next to airbag my vehicle has 39,000 miles garage kept. I contacted dealership courtesy vermilion gm of abbeville, louisiana. Where I purchased it and they would not fix I then contacted gm senior advisor they would not fix it because they said I had extended warranty. I contacted extended warranty easy care purchased thru gm and they would not cover it also. There are thousands of gm vehicles that the dash has cracked my previous vehicle a gm sierra cracked in the same place and no recall has been done or bulletin to alarm customers. This is a defective product by gm and a safety issue that could cause injury if the airbag deployed. Can you please help to see if my vehicle can be repaired without having to pay anything and help the thousands of customers facing this problem.
This is not about what happened it's what could happen. I have a 2014 yukon with less than 60,000 miles that has a crack near the passenger side airbag. I'm very concerned with the airbags potentially being torn if deployed, or plastic being projected if the airbag ever has to be deployed. I feel this is a safety issue. I have reached out to gmc only to be told it's cosmetic and won't be covered, regardless of what I think or the concerns I have the case is closed. There is a facebook group with over 6,500 followers that have similar concerns with all concerns falling upon deaf ears. I'm hoping a recall can be put into place to potentially save lives. I'm praying people don't have to die for this to be considered a valid issue. I don't know what caused the issue, poor manufacturing, air bag not properly installed, or what. I would love for some research to be done as well.
Questions about the 2014 GMC Yukon airbags
Does the 2014 GMC Yukon have airbags problems?
Owners have filed 12 complaints about the airbags of the 2014 GMC Yukon, 21% of all its complaints, more than any other problem.
At what mileage do 2014 GMC Yukon airbags problems start?
The typical (median) mileage in owner complaints is 39,000 miles.
Was there a recall on the 2014 GMC Yukon airbags?
Yes, 1 recall: 21V054000. Check your VIN to see if your car still needs the free repair.
What year does the GMC Yukon have bad airbags?
The GMC Yukon model years with the most airbags complaints are 2007 (214 complaints), 2008 (96 complaints) and 2011 (79 complaints).
Other 2014 GMC Yukon problems
Body 11Engine 8Electrical 5Acceleration 4Driver assistance 4Steering 3Transmission 3Brakes 2Seats 1Suspension 1Visibility 1Wheels 1
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