Tl* the contact owns a 2015 harley-davidson xg750. While driving at 5 MPH, the motorcycle performed as if it would stall. The vehicle unexpectedly accelerated and caused the contact to lose control and crash into a cement median. A police report was not filed. The contact sustained injuries to the left forearm and left leg, a contusion to the right shin and knuckle, and left wrist dislocation that required medical attention. The motorcycle was towed to the dealer after the crash. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 826.
2015 Harley-Davidson XG750: engine stalls while driving
27 of the 79 complaints about the 2015 Harley-Davidson XG750 describe engine stalls while driving.
- owner complaints
- 27
- of this car's complaints
- 34%
- typical mileage
- 240
- recalls
- 0
Engine stalls while driving by model year
- 20171
- 201527
What owners say
The motorcycle ,stalls from a stop and then accelerates very fast ,this happens when the bikes is low on fuel , but low fuel warning light is on. It is vey dangerous. It starts out from a dead stop ok , then stalls real fast , and after the stall it accelerates rapidly with no input from me the rider on the throttle control.
This is the second complaint as I have received no response from the federal safety agency on my first complaint # 10715309; and even though the dealer/manufacture attempted to repair the problem, the problem just happened again. As described by in in my first complaint and 53 other owners of this vehicle registering complaints - the vehicle has a dangerous throttle control issue due to a [known] faulty fuel pick-up tube/pump. As soon as the low fuel light comes on the motor will stall when the throttle is applied and then rapidly accelerate at a nearly uncontrollable rate. This happens when starting out from a stop, cruising down the road, passing another vehicle, turning a corner... This saturday 1 aug 2015 the problem happened while turning a corner with my wife on the back. The unexpected acceleration nearly through her off the back of the motorcycle and caused me to run off the road to keep from flipping/high-siding the bike.
I purchased my harley davidson xg750 on july 23rd and picked it up on july 24 with zero miles on the odometer. On sunday july 26 the fuel light came on with approximately 98 miles on the odometer. The next day july 27 while riding the xg750 it began to surge forward and stall while accelerating from a stop in first gear. It got progressively worse 2 more times when accelerating from a stop. I drove to a gas station and filled the tank up with shell 87 octane fuel. It took 1.819 gallons. Odometer reading was 102 miles. On july 30 with 166 miles on the odometer the fuel light came on while in route to work. After work on my way to a harley davidson service center. The gx750 began to stall and accelerate from a stop in first gear. I checked the fuel tank and it was almost full. The gx750 continued to stall and accelerate with out using the throttle. It started to progressively get worse and shut off at least 10 times. I was in heavy traffic and would stall in the middle of the intersections forcing cars to swerve around me. I made it to the harley service center with 206 miles on the odometer.
Very dangerous short stem mirrors, cant see behind you! Fuel pump/ pickup tube sucks air and bike stalls then lunges. Gear selection is difficult and hangs. Very weak front brakes. Timing shaft woodruff key breaks!
The low fuel warning light illuminated few minutes before the incident. The incident happened at a red light on a 55 MPH road. I was first in line in my lane. I attempted to proceed through the intersection when the light turned green. I rolled maybe a few inches and the bike lost all power, followed by an immediate surge of power. This happened 3 times while trying to cross the intersection. My passenger and I were almost thrown from the bike. It felt as if every time the fuel sloshed back and forth the surge and stall would happen.
Ok so first time I had an issue was in january when I noticed a major surge to the point of stalling out reguardless of fuel level in the tank. Took it to harley once and they could not replecate the issue. Second time within the same month same issue the fixed it by replacing the fuel pump stating it was faulty. Had no problems for months till recently in may I started noticing I was on the highway when my fuel was low and the light came on I pulled of at an exit to get gas and it started to surge again like it did before. Tank was almost empty so I filled her up. No problems the rest of the day. Next month of june I notice my light started coming on when I was leaving my work and when in first or second gear it surges really quick from power to no power to quick power all of a sudden. So I went and filled up the tank and yet again no problems. Seems to be happening around 100 miles per tank. And when at half tank taking right hand turns it looses power too. Very easily could through an inexperinced rider off if they dont know how to maintain throttle and clutch control. Also noticed she has issues with starting in the morning when cold if the bike sits out in the lot, have to give her gas to warm up. Liqued cooled and fuel injected motors should not have that issue especially with only 2000 miles on the motor bike is not safe at this time probably due to the amount of foreign parts on an american machine.
From a complete stop, I accelerated slowly down my gravel driveway toward the public street. As I accelerated and leaned left slightly to follow the path of the driveway, the motorcycle stalled momentarily and then immediately accelerated rapidly. I grabbed the front brake and pressed down on the rear brake simultaneously and the bike slid and laid down. After recovering and assessing the situation, I rode cautiously on the public street to the nearest gas station and topped up the tank. After riding several miles and upon coming to a complete stop at a stop light, I attempted to accelerate at the intersection and the bike again stalled momentarily and then accelerated rapidly. The same stalling occurred multiple times at the same and multiple successive intersections. At no time did the low fuel indicator appear lit on the bike. At last failure, the bike had roughly one-half tank of fuel. At 88 miles on the odometer, my husband rode the bike to the dealer on 5/23/2015 to have it inspected. There were 95 miles on the odometer when he delivered the bike to the dealer. The service manager at the dealer implied there was simply a lack of fuel in the tank. After having the bike for several days, the service manager confirmed they were able to duplicate the problem while riding the bike. They've had the bike for nearly 4 weeks; 2 weeks longer than I had the bike. The service personnel have since indicated they won't have parts to resolve the issue until at least the third week of july, 2015; other dealers assert august. The bike was purchased on may 9th, 2015 and had been ridden twice by me before it was returned for warranty repair. Initially, the dealer service personnel asserted the repairs weren't likely to be covered under warranty. They've not yet confirmed that position. My husband's identical motorcycle has the same issue. The bike is unsafe.
From a complete stop at an intersection, I attempted to accelerate while turning right at the intersection after stop light changed. The bike seemed to stall momentarily and then recover, then stall again and recover again. This has since become a regularly observable pattern when the gas tank is partially full but no low fuel indicator light displays. Topping up the tank resolves the issue again temporarily until the tank is slightly less than half full. Problem is most pronounced when travelling uphill or leaning through a turn.
I was riding my bike home from work on 6/1/2015 and have continued to notice rough throttle response which is something ive experienced since I purchased it. The issue did seem to be a little worse than usual though when leaving the parking lot at work. I think the tripmeter was at about 85 miles or so when I left. As im riding home, the low fuel light never came on and was ridding great while in 3rd gear and up. Starting from a stop light was jumpy though but again, something ive continued to experience since bringing the bike home and not sure if it was normal or not. When close to my house, which is at the top of a hill, I was riding up the hill in first gear which I always have to do since its pretty steep. About half way up the hill the bike felt like it was going to stall which made me lean forward a bit due to losing some momentum. Then the bike surged forward which almost made me do a wheelie. I really had to work the clutch to keep the bike from getting away from me. During this time though, the low fuel light came on. The bike continued to lose power and surge until I finally made it to the top of the hill where my house is. The tripmeter then read 103.6 miles with the odometer showing 292 total miles. The bike has been to the dealership for over a week and the last update I received was that the mechanic couldn't find anything wrong with it and that the factory said to fill it up with gas and if it happens again, to bring it back for repair. I said that I'm not comfortable riding the bike until it's fixed. I also said that if the bike is low on gas, it will be easy to recreate the issue. Unfortunately, I had to put gas in it to ride it to the dealership. He said he will have the mechanic take another look.
This is my second complaint, original complaint # 10721274. After filing the complaint, I took the vehicle to the dealer to be fixed 5/25/15 (miles in 106). I was notified by the dealer that they spoke to harley-tech support and the dealer was advised to replace the fuel pump (ref#248840 rep:john). I received notification the bike was ready to be picked up on 6/4/2015 ( all issues fixed- fuel pump [lag and leap condition] and a neutral switch for the indicator to work properly), I was not able to pick the bike up until today 6/7/2015. The vehicle out mileage was 126, then I drove for a short trip maybe 2 miles stopped / parked the vehicle for 2 hrs. I then started driving again, with in a couple of minutes I felt the bike stumble after starting from a red light (1st gear) and then again in 2nd gear. I continued to drive a little further and then from another stop the vehicle constantly surged/lurch and leap condition constantly through 1st and 2nd gear and finally stalled out ,also no low fuel indicator light on. The vehicle was towed back to the dealership with a mileage of 131 miles. So, within 5 miles and probably 15 minutes of driving the vehicle, it has failed again. I understand there is an investigation in place and that harley-davidson has knowledge of this issue, problem is their recommended fix is not working
When the bike has less than 2 gallons in the tank, the bike would lag every time I started from a stop, then lurch forward, then lag & lurch. The bike has stalled several times in the middle of intersections. Luckily I'm an experienced rider and didn't crash on these incidents. The bike will literally lag, then leap (small wheelie) then repeat. Very dangerous! About 4-5 miles later my low-fuel indicator came on. After refueling the problem went away, it took less than 2 gallons to fill up even though my tank is 3.5 gallons. At 120 miles, I was going around 30 MPH in a right hand curve and the bike started to stall. Again, this is before a low-fuel indicator. I filled up with exactly 2 gallons, meaning I had 1.5 gallons in the tank. This kind of lag/leap problem will get someone killed and must be addressed. My dealer told me it's a problem with the low-fuel indicator. That is not the problem. Please recall these bikes before someone gets killed.
Related recalls
No recalls on record for this model year.
Questions about the 2015 Harley-Davidson XG750 stalling
Is engine stalls while driving a common problem on the 2015 Harley-Davidson XG750?
27 of 79 owner complaints about the 2015 Harley-Davidson XG750 (34%) mention engine stalls while driving. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2015 Harley-Davidson XG750?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2015 Harley-Davidson XG750
Fuel pump 25Jerking 16Loss of power 11Sudden acceleration 9Fuel gauge 7
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