We had noticed a crack in the upper left corner of the fiber glass in the rv, on the drivers side. After further investigation, it was found that the weldings inside the wall where faulty and came unwelded, I had to pay to have these welds re-done because the manufacture would not communicate with them after complaining of the issue, it was also discovered that the passenger side of the rv the rear hanger had come unwelded from the frame, it was re-welded at the owners expense also without manufacturer assistance. This was discovered while traveling along different routes in the us but the issue was during movement of the choach.
The worst 2015 Heartland Big Country problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
- Suspension1
- Wheels1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body1
- Suspension1
- Wheels1
Recalls 2
Equipment: other: labels
- What is wrong
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- Risk
- An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
- Remedy
- Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1‑574‑266‑3988.
Recall number 15V482000 · Recall details
Suspension: rear: axle: non-powered axle assembly
- What is wrong
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Heartland Big Country 3800FL vehicles manufactured October 22, 2014, to December 16, 2014 and 2015 Heartland Big Country 3900FLP vehicles manufactured September 23, 2014, to January 12, 2015, 2015 Heartland Big Horn 3750FL vehicles manufactured September 3, 2014, to January 14, 2015, and Landmark 365 Charleston vehicles manufactured on December 24, 2014. In the affected recreational vehicles, the axles may be placed too far forward on the frame resulting in improper weight distribution across the axles.
- Risk
- Improper weight distribution across the axles may result in poor handling, increasing the risk of a crash.
- Remedy
- Heartland will notify owners, and dealers will move the axles rearward to help with weight distribution on the Big Horn, and 3800 FL Big Country, and will add a ballast to the pin box to improve handling the 3900 FLP Big Country, free of charge. The recall began February 16, 2015. Owners may contact Heartland customer service at 1‑877‑262‑8032. Heartland's number for this recall is 99-01-19.
Recall number 15V049000 · Recall details
What 2015 Heartland Big Country owners say
Most recent owner complaints, unedited.
In october, 2016, a year after purchase of the trailer (new), the front-left tire was found to be low on pressure (trailer was stationary at the time). Took tire and wheel assembly to local tire store and they found that the rim was cracked just inside one of the wheel spokes. Wheel was replaced by tredit tire and wheel (original oem supplier). Early august of 2017, while trailer was stationary again, found that front-right wheel had low pressure. Took assembly to tire store and they found a similar crack in a similar location on that wheel. Contacted tredit tire and wheel again and they replaced the defective wheel along with the other two original wheels (at my request and as a goodwill gesture) under warranty. Neither tire deflated while driving or posed any danger. However, posts on a user forum regarding this specific wheel seem to indicate that others are having the same issue with this particular wheel design.
Compare the 2015 Heartland Big Country
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Questions about the 2015 Heartland Big Country
Is the 2015 Heartland Big Country reliable?
Owners have filed 2 complaints about the 2015 Heartland Big Country, close to a typical Big Country model year.
What is the most common problem with the 2015 Heartland Big Country?
Body and structure, with 1 complaint. Next is suspension (1).
How many recalls does the 2015 Heartland Big Country have?
2 recalls, covering equipment and suspension.
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