Before a recent trip, I noticed that one of the wheels on my trailer had cracked. I checked the other wheels, and they appeared fine, so I replaced the damaged one at my local Les Schwab. After a four-hour drive, I discovered that three more wheels had cracked. I contacted Les Schwab, and they came out to replace all the wheels and tires. While at camp, I inspected further and found that two of the frame trusses above the axle area were broken. The welds on these trusses were poor, with rust behind them. We had to repair the trusses at camp. After some research, I found this seems to be a common issue with Lippert frames. My wife was so concerned, she refused to ride in the truck while towing the trailer. Now that I was able to get it home without anyone getting injured I'll have to inspect the entire frame.
The worst 2011 Heartland Cyclone problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Tires2
- Wheels2
- Body1
- Suspension1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Tires2
- Wheels2
- Body1
- Suspension1
Recalls 3
Equipment
- What is wrong
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1‑877‑262‑8032, or Kidde customer service toll free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Recall number 17V750000 · Recall details
Equipment: other: labels
- What is wrong
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- Risk
- An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
- Remedy
- Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1‑574‑266‑3988.
Recall number 15V482000 · Recall details
Power train: axle assembly
- What is wrong
- Heartland is recalling certain model year 2011 fifth wheel trailers equipped with dexter axles. On some axles, cracks could appear in the spindle weld.
- Risk
- These cracks can propagate and cause the spindle to detach from the axle tube, resulting in the separation of the wheel end from the vehicle, creating a road hazard that increases the risk of a crash to other vehicles, and compromises the driver's control of the vehicle increasing the risk of a vehicle crash.
- Remedy
- Heartland is working with dexter axle and will inspect the axle serial number and replace it if it falls within the serial number range. Replacement of the axle will be performed free of charge. The safety recall began on october 20, 2010. Owners may contact heartland warranty service department at 1‑877‑262‑8032 or dexter axle at 1‑800‑400‑2164.
Recall number 10V461000 · Recall details
What 2011 Heartland Cyclone owners say
Most recent owner complaints, unedited.
Towmax str st235/80r16 tires. Tire on left side rear of trailer blow out at 45-50 MPH on interstate i80e colfax ca about 1 hour into trip with total radial separation causing damage to rv body and rim. Tires have about 800 miles on them since new with new like tread and checked psi of 80 prior to trip. Same instance happened about 1 year prior to the right side rear tire about 30 mins into trip at about 55 MPH in sacramento i80e again with total tread separation.
While traveling north from san antonio, tx to lancaster, pa with our 2011 heartland cyclone 3950 we had a severe blowout on the door side of the fifth wheel(passenger side of truck). This blowout caused significant damage to the rear side of the cyclone. This fifth wheel only had 200 miles of travel time prior to leaving san antonio. This incident occurred on july 20, 2012 about 16 miles from emporia, va. The tires were the original tires that were mounted on the fifth wheel at purchase time. We were delayed for at least 5 days in emporia and had to have a mobile repairman come out to remove some of the sheet metal so that we could continue on our trip north. We also had all six tires replaced because of our untrust of the power king towmaster tires. During our trip north we stopped every 4 hours and at that time I checked the air pressure. The tires were inflated to 80 psi since this is a very heavy fifth wheel (18,000 lbs gvwr). These tires should not be used on any type of fifth wheel. They are dangerous and thank goodness no one was injured. There was no debris that was run over and it was a moderate temperature that day (85 degrees).
6000 miles of normal trailer towing. No impact or other unusual activity. During parking of trailer, found tire with belt deformation and related abnormal wear ("flat spot"). Tire was out of round. Tire required replacement, replaced all 6 tires due to possible/visible similar failure.
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Questions about the 2011 Heartland Cyclone
Is the 2011 Heartland Cyclone reliable?
Owners have filed 4 complaints about the 2011 Heartland Cyclone, 1.3 times a typical Cyclone model year.
What is the most common problem with the 2011 Heartland Cyclone?
Tires, with 2 complaints. Next is wheels (2).
How many recalls does the 2011 Heartland Cyclone have?
3 recalls, covering equipment and power train.
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