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Heartland Elk Ridge Express recalls

There are 2 safety recalls on record for the Heartland Elk Ridge Express, covering 1,737 vehicles in total across all the models in each campaign. Newest first.

Heartland Elk Ridge Express recalls by model year

2019 12014 12013 1

All recalls

VisibilityReported November 30, 2018 · 847 vehicles affected
What is wrong
Heartland RV (Heartland) is recalling certain 2019 Heartland Elk Ridge, Milestone, Elk Ridge Express, Pioneer, Sundance, and Sundance XLT fifth-wheel recreational trailers. The forward reflectors on one or both sides may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
If the reflectors are missing, the trailer may have reduced visibility to other drivers, increasing the risk of a crash.
Remedy
Heartland will notify owners, and dealers will install the missing reflectors, free of charge. The recall began December 26, 2018. Owners may contact Heartland customer service at 1‑877‑262‑8032. Heartland's number for this recall is 99.01.43.

Recall number 18V852000 · Recall details

EquipmentReported May 7, 2013 · 890 vehicles affected
What is wrong
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Risk
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1‑888‑262‑5992 or Dometic at 1‑888‑447‑0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

Recall number 13V181000 · Recall details

Questions about the Heartland Elk Ridge Express recalls

How do I check if my Heartland Elk Ridge Express has an open recall?

Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.

Do I have to pay for a recall repair?

No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.

How many recalls does the Heartland Elk Ridge Express have?

2, covering visibility and equipment.

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