Check a VIN

2013-2014 Heartland Big Country, Heartland Bighorn and others recall: equipment

Heartland Recreational Vehicles, LLC reported this safety recall on May 7, 2013. It covers about 890 vehicles.

vehicles affected
890
reported
May 7, 2013
owners notified
May 20, 2013

Equipment

What is wrong
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Risk
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1‑888‑262‑5992 or Dometic at 1‑888‑447‑0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

Recall number 13V181000

Affected vehicles

Questions about recall 13V181000

Is there a recall on the 2013-2014 Heartland Big Country, Heartland Bighorn and others equipment?

Yes. Recall 13V181000, reported on May 7, 2013, covers about 890 vehicles.

What is the fix for recall 13V181000?

Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1‑888‑262‑5992 or Dometic at 1‑888‑447‑0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Heartland Big Country?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history