Our 5th wheel frame began falling apart in maine and heartland told us to bring the unit to them in indiana. It is no longer safe to tow this unit. I am a travel blogger and wrote a post about the experience which you can see here: [xxx] several people have told me after looking at this that I should report it to you. *tt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The worst 2015 Heartland Gateway problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
- Tires1
- Wheels1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body1
- Tires1
- Wheels1
Recalls 1
Equipment: other: labels
- What is wrong
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- Risk
- An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
- Remedy
- Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1‑574‑266‑3988.
Recall number 15V482000 · Recall details
What 2015 Heartland Gateway owners say
Most recent owner complaints, unedited.
Towmax power king st235/85 16r e rated tires manufactured date 4113. I really pride myself on safety and taking care of my rv and tires. Rv is kept inside a 30x60 building and cleaned off after every trip. I check the air pressure in my tires before I leave to go camping and before I come back home from camping. And I never pull faster than 65 MPH. 2 times in 2 weeks had blowouts with these tires which caused damage to my coach. Tires are kept clean proper air pressure and has less than 4500 miles on them. Both times I was traveling on the interstate. Last week I was traveling at 64 MPH and today 55 MPH. The first blowout was may 19, 2016 I-12 near the northshore mall exit the second blowout was may 30, 2016 on the I-10 mississippi bridge in baton rouge, la.
We had a major tire blowout while traveling with our newly purchased heartland gateway 5th-wheel. The passenger side front tire (power king tow max st235/85r16) blew and completely came unravelled. At that time I contacted the dealer we purchased the rig from who referred me to the heartland representative who (further) referred me to the tire manufacturer representative. After road service replaced the blown tire with the spare, I was directed to the local tire representative for further inspection of the tire. Upon further inspection (of the blown tire) from the local tire representative, he determined that the cause of the blowout was sidewall collapse. Further inspection of the three remaining tires showed abnormal wear and that they too were weak and not safe for further travel. I replaced all four tires with commercial grade tires and the "tire representative" offered an 80% reimbursement of the cost of the four-tire replacement. This 5th-wheel is a 2015 model with less than 1,500 miles on the tires.
Compare the 2015 Heartland Gateway
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Questions about the 2015 Heartland Gateway
Is the 2015 Heartland Gateway reliable?
Owners have filed 3 complaints about the 2015 Heartland Gateway, close to a typical Gateway model year.
What is the most common problem with the 2015 Heartland Gateway?
Body and structure, with 1 complaint. Next is tires (1).
How many recalls does the 2015 Heartland Gateway have?
1 recall, covering equipment.
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